I placed order for Resume and Cover letter 02/19/2018. I got my order 02/24/2018. After checks I get 60% plagiarism and a lot of mistakes in the resume. Resumes Planet refused to return the money.
The Service proved its usefullness 2 times to me - first when I wanted to apply for a position in the company I`m currently working, and the second one - when I tried to get a promotion and needed the short outline of my professional experience.
Thank you for taking your time leaving your order! We are very happy to hear that! If you have any questions - feel free to contact us anytime.
They`ve done my resume order exactly in reference to the position I wanted to take! Structure was changed and the info was made suitable for the particular company. Many thanks!
Thank you for taking your time leaving the review! Our writers are always doing their best to make the resume strong for the chosen position. We hope you got the job and wish you good luck!
My experience with this company was not very positive. I put in a request for a resume and sent in my current resume along with the question sheet they sent out. The cost for this service was 149 dollars. Unfortunately I did not realize at the time that my current resume was missing one job experience that I really wanted reflected upon my new resume. When I received my new resume I contacted the company to see if I could have my resume updated to include this information and they responded with, I would need to pay to have an entirely new resume created. I understand that it would take someone time and effort to add information into resume and so I can understand that it would cost more money if you were to forget information but to make you pay for an entirely new resume is a scam. Additionally, they claim they never received my additional information questionnaire that I know I sent to them. However, they did manage to send me ads continually on other services that they could provide for additionally money. There was no contact from the writer regarding my resume or follow-up regarding the additional information questionnaire they allegedly never received but there was a follow-up message to see if I really wanted those additionally services they previously offered. The staff was extremely professional and I cannot say that they are at fault for this but rather the company in general. I would never recommend this company. Go someplace else that actually wants to help you create a resume and does not just want your money.
We are sorry to hear that your experience with us did not go so well. We are normally known for our exceptional attention to detail, and we regret that we missed the mark. Someone from our team will contact you in order to resolve this matter. We would like to attend to it and make sure this case is properly investigated. Thank you for contacting us. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
UPDATE - 9/25/18
Thank you very much for your cooperation and understanding. As a part of our continuous effort to ensure that our customers’ needs are being met, we have immediately took necessary action on your case and we are glad that you are now fully satisfied after receiving the free revised copy of your order. We are always willing to assist our client in any possible way and if you have other concern/s, feel free to let us know. We are also looking forward to do business with you in the future.
If you are a seasoned professional, especially a Techie, stop and look elsewhere.
I gave them my generic resume and asked to write a professionally looking Sr. Mechanical Engineer resume, cover letter and TY letter.
The cover letter was referring to me as "Executive" and didn't list a single reference to my skills and experience, which may be interested to Hiring Manager for this particular position.
Same with resume: the big pile of useless phrases, very little references to skills, experience and what I did in previous companies and those "very little" were simply partial cut-and-paste from my original. But when they changed something, it looked really bad.
For Sr. Mechanical Engineer position what does the following statement mean: "Served as a vendor and component selction, product validation, compliance and safety, sustaining and customer support"? Spelling err in "selction" is theirs too!
How about that: "Made use of stepper motors, gears, load, torque and stress calculations."
After trying 2 different writers and wasting 1 1/2 weeks I requested refund. They only want to give me 75% because Cover Letter they deemed usable in spite of my 6-paragraph annihilating analysis. Will call credit card and dispute the charge.
We apologize about the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number through Live Chat on our website so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you to check the best options to resolve this issue.
I don't even know where to start in order to tell you how awful my resume is. Let's begin here: Two whole job descriptions are completely reversed. I seriously think the writer looked up job titles, used a thesaurus, and wrote my resume. I supplied this writer with my resume. My jobs are very basic and entry level. My best guess is that the writer found job descriptions on the internet and had their English thesaurus open and used words that would never be used be an American to describe being a hotel front desk agent. "Succor?" Seriously? Furthermore, there were soooo many assumptions made by the writer of this resume and flat out lies ON MY RESUME. It says I managed/supervised people. I never remotely implied that any where. I was so excited to get this. I paid to expedite it. Instead, I had to completely edit it and I'm still not finished. I want my money back. And let's talk about the LinkedIn profile I paid for. I thought this was a turnkey Linked In profile. Oh no. I had to go to my basically blank LinkedIn profile and copy and paste everything. I had to sit and figure out where to paste everything. I COULD HAVE WRITTEN IT MYSELF. The writer wanted my LinkedIn profile email. I didn't understand why because I had zero contacts… a blank file. Huge misunderstanding as to how that was supposed to work. I never would have paid for what I got for LinkedIn or anything else (resume and cover letter.) Yes. I'm livid. $250 for all of it. I want my money back.
Dear Linda,
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable products and an exemplary level of customer service. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.
DON'T BE A FOOL AS I WAS AND BELIEVE THAT THEY WILL PRODUCE A QUALITY PRODUCT. IT'S CRAP AND WHEN YOU REQUEST A REFUND YOU ARE EXPECTED TO WRITE A PERSUASIVE DISSERTATION AS TO WHY YOU WANT THE RETURN AND THEN IF YOU ARE FORTUNATE TO RECEIVE A REFUND IT IS A VERY SMALL PERCENTAGE OF WHAT YOU PAID. IN ADDITION ONCE YOU DO PAY YOU ARE IMMEDIATELY REQUESTED TO PAY AN ADDITIONAL $159. SAVE THE AGGRAVATION AND EXPENSE OF THIS PISS POOR COMPANY.
We are sorry to hear about your bad experience and we are more than willing to assist you in any possible way we can. We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.
I'm glad I took up my HR friend recommendation because the resume and cover letter I paid for and received were perfectly written to highlight my skills and abilities as relevant to the professional position I wanted to apply for.
Thank you for that positive review. We always ensure that we deliver quality work to our customers. We are glad that we were of help in your job hunt. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on resumesplanet.com and we will be happy to assist you. Thank you for contacting us.
I received my resume back very quickly. It was well written and the revisions were spot on. I really appreciate the professional language and appearance of the resume.
Dear Robert,
Thank you for letting us know about recent experience with us. We are so glad you loved it and we will be very happy to help you anytime. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
Completely great resume writing - the structure, the facts from the list I provided, just about everything is good. Nothing more to say actually - I received completely the thing I wanted.
Thank you for taking your time leaving the review! Our team is constantly working on improving the quality of the service. We are happy you stayed satisfied with the service!
Great service! My CV looks professional now and prices are affordable. I can recommend this for all job seekers.
Dear Clara,
We are thrilled that you loved your resume. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
They delivered my order way before the deadline, which allowed me to give some feedback and them implement it. I am pleasantly impressed by their fast delivery.
Dear Elian,
We are thrilled that you loved your resume. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
Don not bother to use this service! You may be tempted to go for it because of the price but the lower price will guarantee a substandard result.
1. Once you have paid for one service their sales team will call you over and over again for add-on's and give a host of discounts, this is their business model.
2. Once you have paid for all the services, you will be assigned a writer.
3. You want to give it your best so you will end up spending time writing emails and ensuring you have covered everything, set your expectations and send your requirements correctly.
4. You will be surprised to receive you complete resume in two days and wonder how in the world could the writer finish the resume in just two days and that too without any queries. It will be clear when you read the resume and realize that the data you provided was put in place as it is and out of context. The resume will look good but only with respect to the English and the formatting.
5. There is no value add to the content and to the way you want to present your profile.
6. In my case the resume had typos, the sentences were reworded out of context. I was hoping to begin applications immediately but could not do so. When I raised my concern they offered to re-write the resume but not change the writer. I received an email with new dates for a re-write and to my surprise that is where the entire matter ended. I never herd back from them despite follow-ups.
Take their services only if you are a new job seeker and have never written a resume before!
On behalf of our team, we want to extend our sincerest apologies if there are any inconveniences we have caused you. We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. Our client is eligible for any free revision needed within a certain time period based on our terms and conditions. Please be informed that we are always ready to assist you in any way possible and would like to know if we can schedule a discussion regarding your issue on this order. Kindly let us know your order code, best time and number to reach you so, we can immediately resolve the concern.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.
I paid $179 for resume to be written and completed in 24 hrs. After 15 messages in some chat room filed a dispute with PayPal.
Not legit
We are sorry to hear about your bad experience and we are more than willing to assist you in any possible way we can. We have always been known for the quality of our work and we regret to hear about this. Please provide us your order number via Live Chat on our website so we can further investigate on this matter. Thank you for contacting us.
They helped me write a cover letter for a job.It was very impressive formed and I got that job. Thanks to them.
Dear Conrad,
Thanks for leaving us such a wonderful review. We always ensure that our products cater to our customer's needs. We hope we were of great help on your job hunt! Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
I would definitely recommend this service! The resume is clear, concise, and represents me well. I'm impressed with the finished product!
Dear Michael,
Thank you for letting us know about recent experience with us. We are so glad you loved it and we will be very happy to help you anytime. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
I am very excited and happy about the resume that was written for me. I'm looking forward to the job search process with my resume.
Dear Delma,
Thanks for leaving us such a wonderful review. We always ensure that our products cater to our customers needs. We hope we were of great help on your job hunt! Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
Thats the way how a quality submission is made! With those resumes done or even just edited by these guys - its a piece of cake. My choice is made!
Thank you for your trust! We will do our best so you stay satisfied with the service!
A great job done on editing and adding info to my resume! Second I would like to mention is that takes time to be right and of good quality.
Thank you for the feedback! We are happy to hear you are satisfied with your resume! Concerning the time taken - yes, unfortunately its barely possible to make quality work withing very tight timeframes but we are working on improving our service including keeping the quality together with shortening the time of preparing.
Had my resume and a cover letter summed up with them. Think I got what I wanted, on time and with absolutely no problems.
Thank you for your feedback! We are really happy to provide quality work!
Answer: It's a SCAM. Their product is CRAP! No refund policy and poor communication.
Answer: I received a recommendation from a friend. And im very happy for my new resume
Answer: Curriculum Vitae (further as CV) has the same purpose as the Resume. It is a marketing document for a job hunt which provides core information about skills, experience, educational background, and accomplishments to show that the Client is a perfect applicant for a position. Writing requirements for both Resume and CV are similar, though the CV is often much larger and more detailed. It is recommended to those who have 2 years or less professional experience. Anything beyond 2 years, we recommend Resume. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
ResumesPlanet has a rating of 4.4 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumesPlanet most frequently mention cover letter, linkedin profile and customer service. ResumesPlanet ranks 21st among Resume sites.
I am very sorry for what happened. It was unacceptable and will never happen again. We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. (I know that we have let you down, and for that we are very sorry.) Please provide us with more details about your experience or an order number via Live Chat on our website as every situation is exceptional and we would like to attend to it. Thank you in advance!