ResumeGenius has a rating of 4.5 stars from 209,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Very easy to create and navigate this site. Appreciated the use of suggested info to auto fill my resume. The choices of resume styles were ample and professional. The time it took to create and build my resume was very quick compared to doing this without any help. Thank you
The service was incredible but you did lie about it being free. URL says it is is free, Google description says it's free but I still HAVE to pay. Quality is incredible but this one thing makes me hesitate to return.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
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Resume Genius
I thought it was a free template. The fact that it was a paid service was not obvious. It's not that expensive and hopefully I won't need it beyond one month, so it's fine to go forward. Otherwise, very helpful.
Thank you for your review. We are happy you enjoyed your experience.
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Resume Genius
Works great I love the way it works. It's a great system. It was really easy for me. I like the way the system works. It definitely helped me out with my job criteria. I feel like it definitely made me seem a lot better
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
I really liked the resume templates and assistance in formatting and writing key parts. I did not like that I was not notified prior that I would have to pay to download my resume or that I could not remove emails from my references.
Thank you for your review. We are happy you enjoyed your experience.
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Resume Genius
Says is free and then you $#*!ing spend 20 mins doing all the work on your resume and after it shows that you have to pay to download it. The problem isn't that is not free the problem is that it is a lie and you basically force to pay because after all the work creating your resume might as well just pay.
Hello Alexis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't like how the whole address wasn't included. I had to put my home address numbers in before the city to make it work- but then the comma was in the wrong place and I couldn't do anything about it. Had to fix it in Word later. It was a pain!
Thank you for your review. We are happy you enjoyed your experience.
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Resume Genius
It is going pretty good for now. It did take so time for me to get it done. But you never know I just my need to used you'll again in the future this was very good for me for now just never know more to come so that I can have you'll help put it into my resume for me.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
I am not certain that I won't be billed the larger amount after 14 days. It's not that I won't be happy with the resume and want to cancel my subscription within 14 days as I only want to download one resume and be done with it. I would love it if there was an option to have access for a certain number of days and not worry about being direct debited the larger amount.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Copying and pasting content is cumbersome--repeated get an error that screen capture is disable (when copying and pasting--not screen capturing), then suddenly it will let you paste. Very frustrating. No Rich text is super aggravating also. No option to proceed with free version without entering credit card and agreeing to trial.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
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Resume Genius
I had reached out to cancel my account a year ago, and found out today that it had been charging my card as a reoccurring charge with a poorly describes name. Really disappointed that companies still do this.
Hello Margaret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The template was Very easy to complete. Each of the suggestions the app gave, was on point. I have needed to update my resume for a while now but Thanks to Resume Genius the process wasn't so intimidating.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems great but I wanted a template or help creating a resume that doesnt include dates on the jobs only because I switched professions due to geographics and now I've moved back to an area and want to go back to my old profession but my experience is older
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
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Resume Genius
Thank you for making updating and helping my resume become more professional. I was crying trying to fix it in word without messing everything up but this website made my entire day!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good program, helpful formats but I didn't appreciate finding the charges once finished generating my resume, or the only payment option being an automatic monthly renewal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy tool for quick update with AI suggestions. I have created from scratch how ever. It is good. AI assisted very well based on the job positions we entered.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The services were advertised as free, yet I am being charged after spending a solid half hour or more creating from a pre existing resume. Seems like false advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Untruthful about "free" aspect but works decently enough to purchase 14-day trial unsure why anyone would pay over 25 dollars for a website they might use once or twice a year
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The tools are extremely helpful. I have not had to prepare a resume in over 15 years this made me feel confident that my resume was up-to-date and relevant.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its easy to use and has nice templates
I thought it was free (cause it says its free on google searches) until I tried to download my resume and had to pay. Man I wish it was so much per month, especially when you don't really need it that long.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius