Reservation Counter
website thubmnail of Reservation Counter

Reservation Counter

How would you rate Reservation Counter?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Jerrold G.
Unfollow Jerrold G.
Send Message
Share Review
Report Review

Great place to stay!
April 15, 2025

I always stay at the Ramada whenever I fly out of the Seattle Airport. Service is great, staff very accommodating and restaurant is likewise.

Date of experience: April 5, 2025
Rachael F. Reservation Counter Rep
3 weeks ago

Thank you for choosing to book with us, Jerrold. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Georgia
1 review
2 helpful votes
Follow Jim J.
Unfollow Jim J.
Send Message
Share Review
Report Review

I've never had such a professional!
February 16, 2025

Friendly, Precise, knowledgeable and prompt. Overall, just a pleasure to speak with. She apologized for for a tiny cough that was temporarily causing a problem. She seemed genuinely interested in helping.

Date of experience: February 6, 2025
Rachael F. Reservation Counter Rep
3 months ago

Thank you for taking the time to leave us a review, Jim. We are happy to know one of our representatives was able to assist you and provide excellent service. We look forward to serving you again in the future!

Georgia
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Send Message
Share Review
Report Review

Fast and easy
April 17, 2025

Easy to make reservation. I knew where I wanted to stay based on location and making the reservation was super fast.

Date of experience: April 7, 2025
Rachael F. Reservation Counter Rep
3 weeks ago

Thank you for your feedback, Laura. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

California
1 review
0 helpful votes
Follow Manuel H.
Unfollow Manuel H.
Send Message
Share Review
Report Review

Easey booking!
April 17, 2025

Managed to make the reservation very fast! Didn't have to speak with anyone. Just followed the guidelines

Date of experience: April 6, 2025
Rachael F. Reservation Counter Rep
3 weeks ago

Thank you for taking the time to leave us a review, Manuel. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Texas
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Send Message
Share Review
Report Review

Good. Prompt. Easy.
March 2, 2025

This hotel was referred by a friend. The convenience to cruise ships is the main reason for staying here. Although, the website demonstrates attractive, appealing features.

Date of experience: February 20, 2025
Rachael F. Reservation Counter Rep
2 months ago

Thank you for taking the time to review us and provide feedback, Michael. Your insights are incredibly valuable and greatly appreciated.

California
1 review
0 helpful votes
Follow Jimmy A.
Unfollow Jimmy A.
Send Message
Share Review
Report Review

Easy reservation
March 23, 2025

Quick and easy. The hardest part is filling in this survey that has a 50 word minimum. I didn't have that much to say.

Date of experience: March 13, 2025
Rachael F. Reservation Counter Rep
2 months ago

Thank you for your review, Jimmy. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

California
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Send Message
Share Review
Report Review

Easy to reserve
April 13, 2025

Every timely confirmation but it would be nice to have a space for special requests on booking page.

Date of experience: April 3, 2025
Rachael F. Reservation Counter Rep
4 weeks ago

Thank you for taking the time to review us and provide feedback, Eric. Your insights are incredibly valuable and greatly appreciated.

Washington
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Send Message
Share Review
Report Review

Easy Process
April 10, 2025

Fast and easy process to book the room. Was able to book room online when person on phone was saying they were fully booked.

Date of experience: March 31, 2025
Rachael F. Reservation Counter Rep
4 weeks ago

Thank you for your feedback, Robert. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

Pennsylvania
1 review
0 helpful votes
Follow Deborah D.
Unfollow Deborah D.
Send Message
Share Review
Report Review

Beautiful hotel and easy reservation process
March 24, 2025

Since we've stayed here before it was quite easy. Just picked the same room and made the reservation.

Date of experience: March 14, 2025
Rachael F. Reservation Counter Rep
2 months ago

Thank you for choosing to book with us, Deborah. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Pennsylvania
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

Reservation Counter was used by me.
April 9, 2025

Easy to use. The time of day I booked the room was beyond normal hours to talk to an agent at the desk.

Date of experience: March 29, 2025
Rachael F. Reservation Counter Rep
1 month ago

Thanks for your review, David. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Canada
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Send Message
Share Review
Report Review

Review
April 17, 2025

Great, it was very easy. But I don't know what else to write here so heres just enough for z50 characters

Date of experience: April 7, 2025
Rachael F. Reservation Counter Rep
3 weeks ago

Thank you for taking the time to share your feedback regarding the booking process, Mark. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

California
1 review
0 helpful votes
Follow Albert S.
Unfollow Albert S.
Send Message
Share Review
Report Review

Very easy to make a reservation
April 8, 2025

It was very easy to make the reservatio.
I even called up the hotel to make sure that it went through.
All is well

Date of experience: March 29, 2025
Rachael F. Reservation Counter Rep
1 month ago

Thank you for choosing to book with us, Albert. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

California
1 review
1 helpful vote
Follow Thomas H.
Unfollow Thomas H.
Send Message
Share Review
Report Review

Crap customer service.
February 22, 2025

Waiting on the line for a human being > 40 minutes to ensure a wheelchair accessible room. I will avoid any hotel that uses this service and cancel my reservation now.

Date of experience: February 11, 2025
Rachael F. Reservation Counter Rep
3 months ago

Thomas, we sincerely apologize for the hold time you experienced and any inconvenience it may have caused. While we strive to assist our customers promptly, high call volumes can sometimes lead to delays. If you need further assistance, please don’t hesitate to contact our escalations team at support@reservationcounter.com. We’re here to help and will do everything we can to resolve your concerns.

Tennessee
1 review
0 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Send Message
Share Review
Report Review

Info needed
February 19, 2025

The person I was dealing with was wonderful.
I did not realize it was a third party reservation center. I need a copy of my payment. I could not get it yo print. Email address *******@telamon.org. Please email.

Date of experience: February 9, 2025
Rachael F. Reservation Counter Rep
3 months ago

Thank you for taking the time to leave us a review, Kimberly. We are happy to know one of our representatives was able to assist you and provide excellent service. I will follow up with you in a private message for more details regarding your confirmation.
--Rachael, Review Manager

Pennsylvania
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Booking a room
March 14, 2025

It was very easy to book a room. No issues at all and I received my confirmation # and email quickly

Date of experience: March 4, 2025
Rachael F. Reservation Counter Rep
2 months ago

Thank you for taking the time to leave us a review, Michael. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

Tennessee
1 review
0 helpful votes
Follow Carl H.
Unfollow Carl H.
Send Message
Share Review
Report Review

Very quick and easy
March 30, 2025
Updated review

None at this time. I don't know yet. I have not check in yet. I will resubmit my answer when I check in.

Date of experience: March 20, 2025
Rachael F. Reservation Counter Rep
1 month ago

Thank you for choosing to book with us, Carl. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!


The customer service is very good
January 13, 2025
Previous review

The customer service is very good.

Date of experience: January 3, 2025
New York
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

Convenient
April 30, 2025
Updated review

Thank you - it was easy to make the reservation, and we are looking forward to staying ther.

Date of experience: April 20, 2025
Rachael F. Reservation Counter Rep
1 week ago

You're welcome! Thanks for your review, Mary. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!


Very easy & convenient!
April 18, 2025
Previous review

Very easy & convenient! So far, so good!

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
Follow robert r.
Unfollow robert r.
Send Message
Share Review
Report Review

Starting with check in it was a down hill experience. Dirty, no shower curtain, no toilet paper town holder, door was falling off the hinges. I wish i read the reviews before I made reservations.

Date of experience: February 15, 2025
Rachael F. Reservation Counter Rep
2 months ago

Robert, we’re sorry to learn about the difficulties you experienced when you arrived at the hotel. Our platform is Reservation Counter, and we are an online travel agency that books reservations for over 200,000 hotels worldwide. While issues are best addressed directly with the hotel’s management or staff, we’d be happy to assist you further to ensure your concerns are resolved. Please feel free to contact our escalations team at support@reservationcounter.com, and we’ll do our best to help you.

Georgia
1 review
0 helpful votes
Follow Dr. Terry A.
Unfollow Dr. Terry A.
Send Message
Share Review
Report Review

Thanks for having a user friendly site.
March 20, 2025

Seamless transaction, no problem navigating the system, pictures were very helpful with selecting the hotel when I am not from the area.

Date of experience: March 10, 2025
Rachael F. Reservation Counter Rep
4 weeks ago

You're welcome! Thank you for taking the time to leave us a review. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Indiana
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Send Message
Share Review
Report Review

Reservation made
April 17, 2025

Was an easy process in getting hotel reservations made at the Novotel Paris Charles De Gaulle Airport hotel.

Date of experience: April 7, 2025
Rachael F. Reservation Counter Rep
3 weeks ago

Thank you for taking the time to leave us a review, James. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

Overview

Reservation Counter has a rating of 4.5 stars from 4,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.

service
178
value
130
shipping
45
returns
77
quality
2,696
This company responds to reviews on average within 2 days

Instant Feedback

51,145 reviews