I always stay at the Ramada whenever I fly out of the Seattle Airport. Service is great, staff very accommodating and restaurant is likewise.
Friendly, Precise, knowledgeable and prompt. Overall, just a pleasure to speak with. She apologized for for a tiny cough that was temporarily causing a problem. She seemed genuinely interested in helping.
Thank you for taking the time to leave us a review, Jim. We are happy to know one of our representatives was able to assist you and provide excellent service. We look forward to serving you again in the future!
Easy to make reservation. I knew where I wanted to stay based on location and making the reservation was super fast.
Thank you for your feedback, Laura. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Managed to make the reservation very fast! Didn't have to speak with anyone. Just followed the guidelines
Thank you for taking the time to leave us a review, Manuel. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
This hotel was referred by a friend. The convenience to cruise ships is the main reason for staying here. Although, the website demonstrates attractive, appealing features.
Thank you for taking the time to review us and provide feedback, Michael. Your insights are incredibly valuable and greatly appreciated.
Quick and easy. The hardest part is filling in this survey that has a 50 word minimum. I didn't have that much to say.
Thank you for your review, Jimmy. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Every timely confirmation but it would be nice to have a space for special requests on booking page.
Thank you for taking the time to review us and provide feedback, Eric. Your insights are incredibly valuable and greatly appreciated.
Fast and easy process to book the room. Was able to book room online when person on phone was saying they were fully booked.
Thank you for your feedback, Robert. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Since we've stayed here before it was quite easy. Just picked the same room and made the reservation.
Thank you for choosing to book with us, Deborah. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy to use. The time of day I booked the room was beyond normal hours to talk to an agent at the desk.
Thanks for your review, David. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Great, it was very easy. But I don't know what else to write here so heres just enough for z50 characters
Thank you for taking the time to share your feedback regarding the booking process, Mark. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
It was very easy to make the reservatio.
I even called up the hotel to make sure that it went through.
All is well
Thank you for choosing to book with us, Albert. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Waiting on the line for a human being > 40 minutes to ensure a wheelchair accessible room. I will avoid any hotel that uses this service and cancel my reservation now.
Thomas, we sincerely apologize for the hold time you experienced and any inconvenience it may have caused. While we strive to assist our customers promptly, high call volumes can sometimes lead to delays. If you need further assistance, please don’t hesitate to contact our escalations team at support@reservationcounter.com. We’re here to help and will do everything we can to resolve your concerns.
The person I was dealing with was wonderful.
I did not realize it was a third party reservation center. I need a copy of my payment. I could not get it yo print. Email address *******@telamon.org. Please email.
Thank you for taking the time to leave us a review, Kimberly. We are happy to know one of our representatives was able to assist you and provide excellent service. I will follow up with you in a private message for more details regarding your confirmation.
--Rachael, Review Manager
It was very easy to book a room. No issues at all and I received my confirmation # and email quickly
Thank you for taking the time to leave us a review, Michael. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
None at this time. I don't know yet. I have not check in yet. I will resubmit my answer when I check in.
Thank you for choosing to book with us, Carl. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Thank you - it was easy to make the reservation, and we are looking forward to staying ther.
You're welcome! Thanks for your review, Mary. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Starting with check in it was a down hill experience. Dirty, no shower curtain, no toilet paper town holder, door was falling off the hinges. I wish i read the reviews before I made reservations.
Robert, we’re sorry to learn about the difficulties you experienced when you arrived at the hotel. Our platform is Reservation Counter, and we are an online travel agency that books reservations for over 200,000 hotels worldwide. While issues are best addressed directly with the hotel’s management or staff, we’d be happy to assist you further to ensure your concerns are resolved. Please feel free to contact our escalations team at support@reservationcounter.com, and we’ll do our best to help you.
Seamless transaction, no problem navigating the system, pictures were very helpful with selecting the hotel when I am not from the area.
You're welcome! Thank you for taking the time to leave us a review. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Was an easy process in getting hotel reservations made at the Novotel Paris Charles De Gaulle Airport hotel.
Thank you for taking the time to leave us a review, James. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Reservation Counter has a rating of 4.5 stars from 4,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Thank you for choosing to book with us, Jerrold. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!