All good. He was very friendly and responsive to my needs
Excellent experience and hoping for the best time possible.
Thank you for your review, Fredrick. We want you to have the best experience possible booking with us!
It all went well...thank you...it was amazing...am so happy
Thank you for your review, Linda. We want you to have the best experience possible booking with us!
Intuitive site, detailed information, secure payment options.
Thank you for your review, Connie. We want you to have the best experience possible booking with us!
Easier than the old system accessibility, not confusing.
Thanks for booking with us, Chris. We hope you enjoy your stay!
User friendly. Would recommend this site to family and friends.
Thanks for your review, Carolyn. We are happy you had a good experience using our website.
Fast & easy to book, there were no issues while using this site. I would use it again.
Thanks for your review, Greg. We are happy you had a good experience using our website.
It was easy to navigate and book the days I requested with prompt email reply of confirmation
Thanks for your review, Charlene. We are happy you had a good experience using our website.
It was a pleasure dealing with reservation counter!
Thank you for your review, Carey. We are happy the booking process was easy!
My experience was quick and easy. I have always been impressed with your customer service.
Thanks for your review, Brenda. We love providing excellent service to our customers.
Easy to book a reservation. Great customer service
Thanks for your review, Arona. We love providing excellent service to our customers.
Easy to use friendly reminder thank you so much for your help
Thank you for your review, Karen. We are happy you had a good experience!
The deal were amazing and perfect process to book my hotel, without any issues. It
Thanks for your review, Henry. Our goal is to provide our customers with the best rates possible.
The 30% in Fees and taxes not shown without hunting for it.
Thanks for your review and feedback, Robert.
Easy to use. But a few too many messages and pop ups.
Thanks for your review, Richard. We are happy our website was easy to use!
Appreciative of the speed and simple reservation confirmation
You're welcome! Thanks for booking with us, Donya!
Sorry my English is not enough to right but always happy go there
Thanks for booking with us, Behnaz. We hope you enjoy your stay!
I had no problems when making my reservations. Looking forward to our stay.
Thank you for your review, Mary. We want you to have the best experience possible booking with us!
Seemed to work ok. Will let you know more after check in.
Thanks for your review, Barb! We love first-time customers!
Very easy to find your way around. Super fast booking!
Thank you for your review, Alexander. We are happy you had a good experience!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Reservation Counter has a rating of 4.4 stars from 4,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Thanks for your review, David. We are happy one of our representatives was able to assist you and provide excellent service!