RaiseReviews 987

Just had a VERY negative experience here. Tried selling a card - what a ridiculous waste of my time. I really am not sure what even happened here. They claimed I input my email incorrectly - ending in. Con instead of. Com. I don't understand how the system could even accept this. I sent several emails, which were completely not responded to.

I then gave up on trying to sell my card, as it didn't seem to be selling, and I wasn't being replied to via email. Therefore, I tried to redeem the card with the store, and was told I had a $0 balance. Spent an hour on the phone with said store, having them tell me that the card was spent online. I then called Raise - finding their number at the very bottom of the screen in TINY print - seems they are trying to avoid being reached.

Spent 45 minutes on the phone with them - DID finally, and NOT easily, get my profit from sale of the original gift card. I was spoken to with arrogance, had a rude comment said towards me, and when I finally said that I would like to speak to a supervisor, the supervisor told me that they could give me $5 to spend on Raise.com for my time... LOL. $5. WHAT A JOKE.
MY TIME is WAY more valuable than $5! Wow. NEVER using Raise again and will be telling EVERYONE to avoid them! - Kim

They have no system in place that prevents sellers from using the same gc themselves or from re-selling gc on another venue other than Raise. Check reviews on bbb: others have exactly the same issue as we had. Save yourself some grief, buy elsewhere. Bought a restaurant gc back in May and tried to used it for the first time in October and it turned out it had 0 balance. Raise said it was used in July by someone. Since i was out of the country during that month until mid august, there was no way this gc was used by me during that time. This gift card was worth $50 and was used in 1 go. I have never been to this location of ihop restaurant in my life. They denied refund based on pure conjecture: they have no proof we used it.

I should have read these reviews before I used the site. Hopefully, someone else will learn from my horrid experience. I was able to purchase a laptop that was on a 1-day sale from Best Buy, and I had two additional coupons that I could use. I decided to be extra cheap and save a bit more by buying gift cards from Raise. Big mistake. Huge! Four of the cards failed the Best Buy validation. I called Raise only to find out that the issue would take 7-10 BUSINESS days on their end to sort out. I couldn't wait that long. Meanwhile, Best Buy had flagged my order and wouldn't process it by just removing the fraudulent gift cards. I had to cancel the order and start over. However, one of the coupon codes that I had previously used now came up as "invalid, previously used". It was a $150 code! What a nightmare! If you sell gift cards, it seems like a simple thing to make certain that they are valid. If they aren't valid, refund your customers. I'll likely have to pursue a refund through my credit card company. Do yourself a favor and stay far away from Raise. It's not worth the aggravation.

I bought a card, it had a zero balance. I was ran through a lot of hoops and then told it could not be refunded because the company was going out of business. It wasn't when I started the dispute, but by the time I received a response and finished running through hoops, it was. Terrible response time, and terrible service. I ended up filing a dispute with my credit card company. A few weeks later I went to use a different card I had purchased prior to this ordeal. It too didn't work. I called and the rep verified that the pin was invalid on the card and the card would not work. They could not refund me because my account had been put on hold because of the dispute. This is completely unrelated and even verified by the customer service rep. What a crock. DO NOT BUY FROM THIS COMPANY. The "guarantee" is a JOKE!

I have used Raise quite a few times for buying discounted gift cards. Recently, I bought a gift card and when I went to use it, it said that there was no balance. I immediately called Raise Customer Service and they refunded me immediately. I was very happy with how quickly they fixed the issue. Thank goodness for the 1 year money back guarantee! Even with that mishap, I will still continue to use Raise. It's a wonderful service to save a little bit of extra money! :)

I've bought from Raise, GiftCardZen, GiftCardSpread, and CardPool.

This last purchase was my third one from Raise. After dealing with the HORRIBLE customer service at CardPool, I looked back through my emails to see which sites I had bought from and how quickly my electronic gift cards arrived. Raise was fast so I went back with them and literally had my cards within 3 minutes of submitting my order. In contrast, I waited 6 days to receive an electronic gift card from CardPool and still never received it before cancelling the order... SIX DAYS!

I was a frequent Raise.com purchaser until I noticed on my last Citi Mastercard statement that my single purchase of a $23.55 gift card was categorized as a recurring payment for some unknown reason. Since the merchant determines the category, and not Citi, all I could do was block Raise.com, as I don't want to be billed for $23.55 every month for nothing! So for now they've lost me as a customer. Keep an eye on your statements if you use them!

I bought from raise several times and I decided that it's not worth it. If you are staying home housewife, have all this time to spare and really counting pennies - do it. If you get the card - you really need to check it and make sure it's not empty. Great feeling when you are in the register with your purchases and poor cashier keeps trying several times to slide your card. I ended up wasting time and money. I gave my mom Ross gift card, but she took too long to use it and she felt embarrassed to tell me that card was empty, I found it accidentally. Well, their 1 year warranty was over, but it pissed me off. I'm done with Raise

I have been selling gift cards at Raise for some time now and have so much good to say about them! I get a great payout, the cards sell quickly and the staff is so nice! They will deposit directly into your checking account which saves so much time. So many companies give gift cards for rewards and you can sell them there get a great payout! The payout here is the best on the market for every card I have sold! All the best to Raise and the staff! I plan on buying gift cards here also. They help a lot of people!

I've been ordering from Raise.com for years. I've saved so much money purchasing distressed gift cards. I have probably bought over $10,000 in cards with no issues. The very few times (less that 1%) that there has been a problem customer service is not only very easy to reach but they have been able to resolve the problem to my satisfaction. The company is based in Chicago, not overseas which means when I call I am talking to a real person on the same time schedule as myself and who speaks understandable English. I would recommend this business and have recommended them to all my family and friends.