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RageOn!Reviews 854

3.0
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RageOn! Reviews Summary

RageOn! has a rating of 3 stars from 854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RageOn! most frequently mention customer service, gift card and ski mask. RageOn! ranks 17th among T Shirts sites.

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1,883 reviews
New York
1 review
0 helpful votes
Follow Malcolm S.
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RageOn! Made a minor error with my order but wasted no time in responding and fixing the problem. Great customer service and I love there site!

Date of experience: May 23, 2019
West Virginia
1 review
0 helpful votes
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Rage On shirts have amazing designs and I always have people complementing me on them and asking where I got them! If there is ever an issue, like if I need to check the status of an order or whatever it may be, customer service is incredible! Michael has especially helped me out a lot and even given me a discount on a future order because of the delay. I plan on ordering do many more shirts from Rage On and always seem to have some in my cart. And they make great gifts! Highly recommend this company!

Date of experience: May 22, 2019
Alabama
1 review
0 helpful votes
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I was getting a little weary of getting my items in time of when I needed them and sent them a message about it. They were very quick with their responses and gave me the peace of mind I needed for this one and future orders.

Date of experience: May 19, 2019
North Carolina
1 review
0 helpful votes
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I love this site/app because of the fabric of the shirts! They feel so good one the skin an they look even better, only issues are the manufacturers. Sometimes they misprint items and STILL send it out. I feel if they focused more on the details and placements it would be perfect. Also someone should be hired to double check each order is printed correctly to limit the misprints and up the satisfaction.
The customer service is top notch on the other hand so that's a plus! They handled any complaints I had swiftly and professionally. I guess it balances out.
The shipping does take a little long but it's worth it, if there was a way to cut shipping time without jeopardizing quality you guys will be unstoppable!

Another thing that would be cool on the app is to be able to edit the design after it was already posted. But no rush that's just an idea.

Date of experience: May 17, 2019
Texas
1 review
0 helpful votes
Follow D L.
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I had an issue with my order and Edwin was able to assist right away. RageOn! Has the best printing quality on the best type of t-shirts. Would highly recommend.

Date of experience: May 16, 2019
New Zealand
1 review
0 helpful votes
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I had a question and lucked in by getting a response from Edwin.

Absolutely first rate customer server from that chap he's polite, friendly and fast. I love it when I get such world class customer service to my queries.

Thanks again Edwin.

Date of experience: May 12, 2019
Oklahoma
1 review
0 helpful votes
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I had a question about the status of my order. I contacted customer service and within 30 minutes of my original message my problem was resolved and was given a 30% discount off a future order as goodwill.

Date of experience: May 11, 2019
North Carolina
1 review
0 helpful votes
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First of all, I have a hoodie from RageOn and FOUR people stopped me on the street to ask where I got it when I was shooting a music video in NY last week. In the past I've received items from RageOn that were imperfect due to a manufacturing error. Both times they offered to either replace and reprint the item or provide a gift card for the value of the imperfect item. I had trouble finding a hoodie I'd seen a few months earlier, and customer service located it for me right away.

Date of experience: May 10, 2019
California
1 review
0 helpful votes
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Ordered a Camila Cabello shirt and had an issue twice but both times Edwin Hernando gave me nothing less than excellent customer service. He was quick to respond and understood my issuses so now I have no doubt I definitely will buy from Rage On again. Something Camila Cabello related because I love her. 5 stars for you Edwin.

Date of experience: May 7, 2019
Pennsylvania
1 review
0 helpful votes
Follow Candice E.
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I ordered shirts that were not quite accurate in sizing. After some conversation regarding my concern, which the response was immediate, Edwin worked hard to rectify the mishap and make things right. I am appreciative of his efforts, and I hope that my input was helpful to him also.
Overall, I would refer others to this site on the strength that he put the customer first despite the initial disagreement. This allows me to feel comfortable in purchasing from here again.

Date of experience: May 7, 2019
California
1 review
0 helpful votes
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I Love Rageon!
May 7, 2019

I have ordered several times and they never disappoint! Customer Service Is EXCELLENT! Thank you Rageon I will forever be a loyal customer!

Date of experience: May 6, 2019
Pennsylvania
1 review
0 helpful votes
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I purchased a shirt for my son and it was small. After emailing the company I received a prompt response! The exchange process was easy. Just waiting for the larger size to arrive.

Date of experience: May 3, 2019
New York
1 review
1 helpful vote
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Dont do it
May 1, 2019

I bought a t-shirt from them. Not only did the shirt take several weeks to come, but there was no update on the site and customer service had no info either. When I finally received the t-shirt, the quality was appalling - the image resolution was so low the pixels were the size of peas. I reached out to customer service and never got a response. STAY AWAY

Date of experience: May 1, 2019
Washington
1 review
0 helpful votes
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Any kind of shirt you want they either have or can make. That includes on your choice of apparel to have it on from shoes to shirt sweater, etc. Worth the wait and response to my updated wait was accurately resolved & CS was good overall. Next time I need a specific shirt I know where to go. Material is comfortable and don't find that quality in other stores.

Date of experience: April 29, 2019
Colorado
2 reviews
0 helpful votes
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Ilene 7
April 29, 2019

Beyond excellent customer service! I ordered a really unique Gibson T-shirt to be sent to a friend at his address and for some reason it picked up my address. I emailed Rage On right away and Edwin Hernando corrected it immediately! I would recommend this website to everyone!

Date of experience: April 29, 2019
Pennsylvania
1 review
0 helpful votes
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I certainly can understand that things happen. My order was delayed and I contacted customer service asking the whereabouts of my order. In a couple of days there was a tracking number with a gift card for the inconvenience and I'm currently waiting for it to arrive at my doorstep. Quick response and made things right. I have no complaints. Thank you Rage On, great service.

Date of experience: April 26, 2019
Canada
1 review
0 helpful votes
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I ordered a pair of leggings and when they arrived they were constructed differently from the picture on the website. I emailed RageOn and they responded very quickly and issued a refund immediately. I'll consider ordering in the future but would like to see actual product photos on their site instead of in accurate digital renderings. Their customer service is prompt and excellent.

Date of experience: April 24, 2019
Arizona
1 review
0 helpful votes
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The website wasn't very clear on shipping when ordering so I reached out to a rep directly to ask. He said most orders take at least 8-10 days to process, and I needed my shirt within 7 days! Edwin made it happen for me, the shirt made it on time for the show on Saturday and we had one VERY happy birthday boy! Thank you RageOn!

Date of experience: April 22, 2019
Puerto Rico
1 review
0 helpful votes
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T-shirt order
April 20, 2019

I had ordered a T-shirt with a Pokémon print on it for an event which I wanted to wear it to. I placed the order 2 weeks before this event. Later on I found out that even if their headquarters are located in the U.S. apparently, where they get their T-shirts mass-produced and printed comes from Europe. I was worried then my t-shirt wouldn't arrive on time for what I wanted. As it turns out it didn't arrive on time. However, during the whole situation I was emailing them of how I needed it on time and if the item was eligible for a refund should it not arrive and they said yes. When the shirt arrived late since I mentioned a specific date, I was going to return it for a refund since it had lost its purpose given that the event passed 3 days before the shirt's arrival. Once I emailed the same person for help, he said that for the trouble they would let me keep the shirt and refund the money so that was very kind of them. The shirt itself looked exactly as I ordered it so it wasn't bad either. Bottom line is, if you want to order from this site and you need it urgent I suggest order within almost 3 weeks of anticipation because do not expect a speedy delivery for standard shipping from them given that the product firstly is made in Europe then sent to the States and in my experience I got what I ordered meaning it didn't look different from the picture. I'd probably rate this higher had it arrived on it because the customer service was nice and relatively quick to respond.

Date of experience: April 19, 2019
Tennessee
1 review
2 helpful votes
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So much more than amazing!
April 17, 2019
Updated review

Love the site, the customization and the product! Also outstanding customer service. My concerns with a recent purchase (mis-print from my design) were addressed immediately and generously. Would highly recommend.

Date of experience: April 15, 2019

Great Product, Outstanding Customer Service
August 21, 2018
Previous review

Besides fun and amazing product, a mis-print on a recent purchase was handled swiftly and generously. Love this company.

Date of experience: August 21, 2018

From the business

RageOn is your one-stop all-over-print shop for T-Shirts and more for brands like KISS, Lisa Frank, Black Eyed Peas, Technodrome1, Larry Carlson etc.


rageon.com
Founded in 2013
Cleveland, OH, United States
+125