Overview
PSI Exams has a rating of 3.9 stars from 7,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
Quick and easy! I have used PSI in the past and had others within my Company and past Companies use as well. Always a possitive experience
So far so good. No real issues. There was not a long wait for assistance and I really appreciate that.
It's an experience that is not only easy but also enjoyable and enriching, allowing individuals to navigate through challenges effortlessly while gaining valuable insights along the way.
Way better than flash cards!. The way the study pack were broken down it really helped me to see where I needed to focus my attentions. I passed the Exam on the first try with ease!
I don't know the name of the Customer Svc rep who helped me, but she did an excellent job. Also, when ordering an online practice test, it should be more clear that the test can only be taken ONCE, and if you want to take it a 2nd time then you have to pay for it again.
Wording of several questions is quite vague. Finding items is not easy and interactive chat is not helpful. I feel like I need a class to effectively use the site.
I love that you can ask your own questions with the AI learning feature... when I come to a question that I get wrong and need more clarification, this is such a helpful feature!
I have requested help with this purchase 3 days ago. I did not get an email back or a solution for my problem Until this morning 2-20-2025. The Gentleman that helped this morning was great.
Thank you for the update. We're glad to hear the gentleman who assisted you this morning was helpful, and we did attempt to contact you in response to your issue on February 24,2025.
For any further assistance, please contact 866-589-3088 or email ptsupport@psionline. Com—our support team is here to help.
We appreciate your patience and value your feedback!
I just took the Barber test today, I thought I reviewed a lot for the test using our school Barber test questions but still failed. I'm just hoping this study guide will help me pass my next test.
Thanks for the study material, but if you really want to help, don't make the test so hard in the first place
Thank you for your feedback! We understand that the test can be challenging.
If you have any concerns or need further assistance, please contact 866-589-3088 or email ptsupport@psionline. Com.
Our support team will be happy to help.
I bought the 25$ 1 practice test package. I got confirmation and multiple emails but no code to actually access the test. Took five hours to get a response and receive my code. Once logged in they do give u access to 2 free practice test categories before the test which was nice. My 85 question test however, only contained questions from 1 category and some even repeated themselves, so ultimately I don't know if I'd recommend this package for this price specifically.
Thank you for sharing your experience with us. We’re sorry to hear about the issues you encountered with accessing your test and the concerns regarding the content of the practice test. We truly appreciate your feedback, as it helps us improve our services and we did attempt to contact you in response to your issue on February 5,2025.
For further assistance and to address any ongoing issues, please reach out to our support team at support@psi.memorang.com. They will be able to assist you more efficiently and resolve any remaining concerns.
Thank you for your patience, and we hope the rest of your experience improves from here.
I don't have my prep test so it's terrible! Please send it to me or refund my account
Easy to use ONCE i figured it out - this is all i have to say and do not appreciate having to spend this time typing more words
Easy Process to follow. The affiliation with the State provides confidence and reliability that I'm getting an excellent product.
The website is not very clear on what is being downloaded. The only reason I know this is the correct study guide being purchased is because a co-worker purchased the same one. PSI no longer has the free practice tests available so now we have to hope we are purchasing the correct study guide.
We're sorry to hear about the delay in receiving a response. Please contact CDcareweb@psionline.com and provide the details you’ve shared here.
We appreciate your patience, and we hope this helps you get a resolution quickly.
Your system is confusing and i called customer service to fix it but they lied to me and made me buy another practice test
Thank you for reaching out. We’re sorry to hear about the confusion and the experience you had with customer service. We did attempt to contact you in response to your issue on March 14,2025.
For immediate assistance and to address your concerns, please contact the GMetrix support team at support@gmetrix. Net.
We understand how frustrating this must be and encourage you to share the details of your situation with their team to help resolve the issue promptly.
If there’s anything else we can do to assist you, feel free to let us know.
Great experience. I'm not great with learning online, wish there were more in person classes available nearby.
It was quick and easy to find what I was looking for. The experience has been great.
Thank you for this service. I am setting up to complete all the requirements for my general contractor license and PSI has everything I need to make that happen.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we’re sorry to hear about the challenges you’re experiencing. We did attempt to contact you in response to your issue on February 27,2025.
For further assistance, please reach out to our support team directly at support@psi. Memorang. Com—they’ll be able to provide more detailed help.
We understand that clear questions and easy navigation are important, and your input helps us improve the experience.
Please don’t hesitate to contact the support team for guidance—they’re here to help you navigate the platform effectively.