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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
503
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Virginia
1 review
0 helpful votes
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Difficulty accessing first practice test purchased
September 8, 2023

Difficulty accessing first practice test purchased. Hopefully this one will be better.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Stephanie, we have sent you a message last August 9,2023. However, we have not received a response.

Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced with accessing your first practice test.

If you encounter any difficulties with the practice test you've recently purchased, we recommend contacting our support team at 866-589-3088 or emailing ptsupport@psionline.com. They will be more than happy to assist you and ensure that you can access the test without any issues.

We appreciate your patience and understanding, and we're here to ensure that your experience with our practice tests is as smooth and productive as possible. If you have any further questions or concerns, please don't hesitate to reach out.

Illinois
1 review
0 helpful votes
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Practice review
March 14, 2023

Very helpful and helps me know where to study at more.

Date of experience: March 14, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Amari, we appreciate your feedback. PSI is always striving to make improvements and provide the best exam experience as possible. Please reach out if there is anything we can assist with or do better going forward.

Oklahoma
1 review
0 helpful votes
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System crashing and being not available on multiple times

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Jason, we have sent you a message last August 21,2023. However, we have not received a response.

We're sorry to hear about the difficulties you've encountered with our system. We understand how frustrating it can be when the system crashes or becomes unavailable during crucial moments. Your feedback is valuable to us, and we apologize for any inconvenience this may have caused.

For urgent issues related to an existing book order, please reach out to us at 866-589-3088. Our support team is here to assist you and address your concerns as quickly as possible. Additionally, for any other inquiries or assistance, you can contact us at support@psionlinestore.com.

We appreciate your understanding and patience as we work to improve our systems and provide a better experience for all our customers.

Maryland
1 review
0 helpful votes
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Easy accessible and work your way around the website

Date of experience: May 13, 2023
Indiana
1 review
0 helpful votes
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This is a quick message about my experience so far.

Date of experience: August 10, 2023
California
1 review
0 helpful votes
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Was fast and easy
April 14, 2023

It was quickly and greatly set up with no difficulty

Date of experience: April 13, 2023
Kansas
1 review
0 helpful votes
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Quick and easy purchase of practice test questions

Date of experience: July 7, 2023
Hawaii
1 review
0 helpful votes
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You have made too much profit off of my education
September 8, 2023

You have made too much profit off of my education.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Donald, we have sent you a message last August 9,2023. However, we have not received a response.

Thank you for sharing your perspective with us. We understand the importance of the investment you've made in your education, and we take your feedback seriously.

We want to assure you that our goal is to provide valuable and effective services to candidates like you. We continuously strive to improve our offerings and support to ensure that you receive the best possible educational experience.

If there are specific concerns or issues you would like to discuss further, we encourage you to reach out to us via email at CDcareweb@psionline.com. Your feedback helps us identify areas for improvement and ensures that we are meeting your expectations.

We appreciate your candid feedback and your dedication to your education. Please know that we are here to assist you and address any concerns you may have.

Thank you for choosing us as your education partner.

Illinois
1 review
0 helpful votes
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Very informative info on what the practice exams consist of

Date of experience: October 10, 2023
New York
1 review
0 helpful votes
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It's been a major issue trying to purchase this practice exam book.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Devin, we have sent you a message last April 21,2023. However, we have not received a response.

Thank you for bringing this issue to our attention. We see that you've successfully purchased a book from our online store.

After placing your order, we send out two separate emails. The first one is a confirmation email of your purchase, and the second one contains your access code to the practice test. It is possible that the second email containing your access code may have ended up in your spam or junk folder.

Once you receive your access code, please create a GMetrix account and redeem your code to access the practice test. If you have any further questions or concerns, please don't hesitate to contact us via email at CDcareweb@psionline.com.

Thank you.

California
1 review
0 helpful votes
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Great
April 13, 2023

Everything went smoothly. Staff was really nice and explained the process thoroughly.

Date of experience: April 13, 2023
South Carolina
1 review
0 helpful votes
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It was pretty easy, I hope this practice helps me pass!

Date of experience: September 6, 2023
Georgia
1 review
0 helpful votes
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Im excited to get started training for my GC licence.

Date of experience: May 14, 2023
Michigan
1 review
0 helpful votes
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This has complete descriptions on what we are buying

Date of experience: August 25, 2023
Illinois
1 review
0 helpful votes
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Too much money for vet techs when they make nothing
September 11, 2023

Too much money for vet techs when they make nothing

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Haley, we have sent you a message last August 14,2023. However, we have not received a response.

We appreciate your feedback regarding the cost of the vet tech certification process. We understand that affordability is a significant factor, especially given the profession's earning potential. Your input is valuable to us as we continuously strive to improve our services and offerings.

If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us via email at CDcareweb@psionline.com. Your feedback helps us better understand the needs of candidates like you, and we're here to help in any way we can.

Thank you for taking the time to share your thoughts with us.

Florida
1 review
0 helpful votes
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Website is unclear
September 13, 2023

Website is unclear. The emailed information I received did not resolve my problem

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 14, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Edward, we have sent you a message last August 14,2023. However, we have not received a response.

Thank you for reaching out to us and sharing your experience. We apologize for any confusion or inconvenience you've encountered with our website and the information provided via email.

To address your concern more effectively, we recommend contacting our dedicated support team at 866-589-3088 or by emailing ptsupport@psionline.com. They will be able to provide you with personalized assistance and help you navigate through any issues you are facing.

Your feedback is important to us, and we strive to improve our services based on customer input. If you have any further questions or need additional assistance, please don't hesitate to reach out to the provided contact information.

Mississippi
1 review
0 helpful votes
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I think you should provide a list of suggested books for each individual contractor's prep.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Anthony, we have sent you a message last August 14,2023. However, we have not received a response.

Thank you for your feedback and suggestion. We greatly appreciate your input as it helps us improve our services.

In response to your query, we would recommend referring to the Candidate Information Bulletin there are practice exams listed there.

If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us at CDcareweb@psionline.com. We're here to help and ensure the best possible experience for all our candidates.

California
1 review
0 helpful votes
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Lots of difficulty with log in to complete my course
September 16, 2023

Lots of difficulty with log in to complete my course

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Jennifer, we have sent you a message last August 17,2023. However, we have not received a response.

We're sorry to hear that you're experiencing difficulties with logging in to complete your course.

For immediate assistance, please don't hesitate to contact our support team at 866-589-3088 or email them at ptsupport@psionline.com. They will be able to provide you with the necessary guidance to resolve your login issues and ensure a smoother experience with our course.

Your satisfaction is important to us, and we're here to help you every step of the way.

Maryland
1 review
0 helpful votes
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Date of experience: February 17, 2025
Alabama
1 review
0 helpful votes
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Date of experience: March 9, 2025