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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.

service
505
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Washington
1 review
0 helpful votes
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Excited to try this practice test!
May 6, 2023

Excited to try this practice test! Everyone's been so well spoken on the phone and very helpful!

Date of experience: May 5, 2023
Delaware
1 review
0 helpful votes
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Easy to do and hopefully a good new chapter in life

Date of experience: May 5, 2023
New Mexico
1 review
0 helpful votes
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I already purchased a practice exam and can't get it to work

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Amanda, we have sent you a message last May 3,2023. However, we have not received a response.

Thank you for your feedback. Upon checking here, we've confirmed that you have purchased a National Broker Practice Test.

As states in the product description, once you place your order, you will receive a second email containing your access code. Once received, you must create a GMetrix account and redeem your code to access your practice test.

We highly suggest to check your spam/junk folder.

If you can't find the 2nd email email containing the access code, please reach out to us via email at CDCareweb@psionline.com and we'll be happy to assist you.

California
1 review
0 helpful votes
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Your $#*!ing website never lets me sign in its garbage

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Samantha P. PSI Exams Rep
over a year old

We're sorry to hear about the difficulties you're facing with our website and we did attempt to contact you in response to your issue on October 5,2023. That's certainly not the experience we want our users to have. Please accept our apologies for the inconvenience.

To assist you with this issue, I recommend contacting our support team at support@gmetrix.net. They will be able to investigate the sign-in problem and provide you with the necessary guidance to resolve it.

Your feedback is valuable to us, and we appreciate your patience as we work to resolve this issue for you. If you have any further concerns or questions, please don't hesitate to reach out to our support team, and they will be happy to assist you.

California
1 review
0 helpful votes
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It was helpful
April 10, 2023

All the practice test really helped me and it gave nice information.

Date of experience: April 10, 2023
Colorado
1 review
0 helpful votes
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Got locked out can't access so bought another online customer service is not

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2023
Samantha P. PSI Exams Rep
over a year old

We apologize for the inconvenience you're facing and we did attempt to contact you in response to your issue on October 4,2023.

If you've been locked out of your account or are experiencing issues accessing your practice test, please contact support@gmetrix.net for assistance. They should be able to help you resolve the issue and regain access to your account or guide you through the necessary steps. Your satisfaction is important, and they will do their best to assist you.

Tennessee
1 review
0 helpful votes
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The website can be a little challenging but overall good!

Date of experience: April 10, 2023
Colorado
1 review
0 helpful votes
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Had some trouble finding where on web site to make appointment.

Date of experience: June 16, 2023
Florida
1 review
0 helpful votes
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Tricky at first but otherwise straight forward experience.

Date of experience: September 18, 2023
Missouri
1 review
0 helpful votes
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I was having trouble finding information and practice test for Missouri in state & national, why?

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Samantha P. PSI Exams Rep
over a year old

Thank you for reaching out to us. We're sorry to hear that you had trouble finding information and practice tests for the Missouri in-state and national exams. We did attempt to contact you in response to your issue on October 5,2023. We understand the importance of having access to the right resources for your preparation.

To assist you better and provide you with the specific information and practice tests you need, we recommend contacting our support team directly. You can reach them at 866-589-3088 or by emailing ptsupport@psionline.com.

We apologize for any inconvenience you've experienced, and we're here to help you succeed in your preparations.

Georgia
1 review
0 helpful votes
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Love the tests but would like to see more coupon codes

Date of experience: September 3, 2023
Virginia
1 review
0 helpful votes
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Just ordered, hopefully shipping doesn't take forever.

Date of experience: May 6, 2023
South Carolina
1 review
0 helpful votes
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Some answers directly contradict the book we were given from class

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Overview test content and ease of product ordering.

Date of experience: June 16, 2023
Connecticut
1 review
0 helpful votes
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Horrible experience online and via customer support

Date of experience: March 27, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Leah, thank you for sharing your feedback about your experience. We value your input and we apologize for any inconvenience you may have encountered. We take candidate satisfaction seriously and will strive to improve our online platform and candidate support services. If you have any specific concerns that you would like to discuss further, please do not hesitate to contact us via email cdcareweb@psionline.com. We are committed to addressing your concerns and providing you with the best possible assistance. Thank you.

Michigan
1 review
0 helpful votes
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Waste of money
April 26, 2023

The practice test was a waste. I only had access to 25 questions

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 27, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Otha, we're sorry to hear about the experience with General Independent Adjuster Practice Test.

Our records show that you have purchased the said practice test with unlimited attempts. The practice test is designed to present 25 questions from a pool of 181 items that cover common industry topics.

To have the randomized experience from the full pool of questions you have to click Tests > New Tests.

Thank you and please don't hesitate to contact us via email at CDCareweb@psionline.com if you have any other concerns.

Maryland
1 review
0 helpful votes
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Your shipping prices are too high
October 14, 2023

Your shipping prices are too high. Recommend offering a download version.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Samantha P. PSI Exams Rep
over a year old

Thank you for your feedback regarding our shipping prices and we did attempt to contact you in response to your issue on September 16,2023. We appreciate your input and are constantly working to improve our services to better meet the needs of our customers.

Your suggestion for a download version is valuable, and we will certainly consider it as we continue to enhance our offerings. In the meantime, if you have any other questions, concerns, or suggestions, please do not hesitate to reach out to us via email at CDcareweb@psionline.com. We are here to assist you in any way we can.

Thank you for choosing us for your needs.

Nevada
1 review
0 helpful votes
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Some instructions and web functions are hard to get...
May 26, 2023
Updated review

Some instructions and web functions are hard to get through.

Date of experience: May 25, 2023

Well I had to order this test as the one I previously...
June 24, 2023
Previous review

Well I had to order this test as the one I previously ordered would not load.

Date of experience: May 25, 2023
Indiana
1 review
0 helpful votes
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PSI looks credible and hopes they continues for their reputation..

Date of experience: August 7, 2023
South Dakota
1 review
0 helpful votes
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Review
February 9, 2023

Overall the experience was good.
I had some troubles restarting a practice test.

Date of experience: February 9, 2023
Samantha P. PSI Exams Rep
over a year old

Hi John, we are incredibly grateful that you took the time out to leave us a review. PSI is always striving to make improvements and provide the best exam experience as possible. Please reach out if there is anything we can assist with or do better going forward.