Overview
PSI Exams has a rating of 3.9 stars from 7,831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
It's good and very easy to navigate through when English is not your first language.
I paid for two test last night and have not received access
The description about each test helps know which one works best for me
So far my experience has been great and I'm happy i purchased
Fast service and reliable support when needed this program is by far the best
Hi Jose, we appreciate your feedback. PSI is always striving to make improvements and provide the best exam experience as possible. Please reach out if there is anything we can assist with or do better going forward.
The information has been very helpful in preparing for my exam.
Not enough questions for the amount of money charged.
Thank you for your feedback. We apologize if you felt that the number of questions provided did not meet your expectations. We appreciate your input and will take it into consideration as we strive to improve our products and services.
Overall good. The website could be more user friendly.
I have had trouble scheduling testing online twice now.
Hi Nataya, we apologize for the inconvenience you've experienced while trying to schedule your testing online. We understand how frustrating this can be, and we want to ensure that we resolve this matter for you as quickly as possible.
To assist you further, could you please provide us with the following information via email at CDcareweb@psionline.com:
- Full name:
- Exam confirmation number:
- Details of the concern you encountered while scheduling the test online:
Once we receive this information, our support team will investigate the issue and work towards finding a solution for you. Your satisfaction is important to us, and we want to ensure that your testing experience goes smoothly.
Thank you for bringing this to our attention, and we look forward to resolving the matter promptly.
I wish the Practice test were all in one, instead of separated.
Thank you for your feedback and we did attempt to contact you in response to your issue on September 30,2023.
To address your concern about the practice test being separated, please reach out to 866-589-3088 or email ptsupport@psionline.com for assistance. They might be able to provide you with options or guidance on accessing the practice test in a more convenient format.
If you have any other questions or need further assistance, please don't hesitate to ask.
I'll let you know more when I receive the product.
Thank you for reaching out, we appreciate your order, and we did attempt to contact you in response to your issue on September 12,2023. We understand that you're awaiting your product and look forward to hearing your thoughts once it arrives.
In the meantime, if you encounter any issues or have questions when you receive the product, please don't hesitate to contact our support team at support@psi.memorang.com. They will be more than happy to assist you with any concerns or inquiries you may have.
Your satisfaction is important to us, and we aim to provide the best possible experience. If you need any further assistance in the future, please feel free to reach out.
Thank you for choosing our products, and we hope you find them valuable.
Website was very challenging to obtain needed test.
We apologize for the challenges you faced while using our website. We're here to help.
To better assist you, please send us an email at CDcareweb@psionline.com with your full name, exam confirmation number, and a description of the specific issues you encountered while trying to obtain the needed test. This information will enable us to investigate and address your concerns effectively.
Thank you for bringing this to our attention.
Being able to take the basic test helped me learn from my mistakes. Ready for more questions.
Very difficult to access and pay for practice tests.
Hi Caleene, we have sent you a message last June 13,2023. However, we have not received a response.
Thank you for reaching out to us. We're sorry to hear that you're having difficulty accessing and paying for practice tests.
In order for us to assist you better, could you please provide us with screenshots of the error you're encountering? You can send them via email at CDcareweb@psionline.com.
We'll be happy to help you resolve this issue as soon as possible. Thank you for choosing our business. We appreciate your trust in us.
I had a problem with certain things trying to make an account
Hi Victor, we have sent you a message last August 28,2023. However, we have not received a response.
We're sorry to hear that you encountered difficulties while trying to create an account. For assistance with this issue, please reach out to support@gmetrix.net. They should be able to provide you with the necessary guidance and help you resolve the problem you faced during the account creation process. If you have any further questions or concerns, feel free to ask. Your satisfaction is important to us.
I look forward to passing my exam, thank you for offering amazing studying tools.
The material was difficult to find and I'm still not sure if it's what i need.
I had issues with credit card processing. Not sure if it is website issue
No issues with signing up for the practice test on line
Hi Shelly, we appreciate your feedback. PSI is always striving to make improvements and provide the best exam experience as possible. Please reach out if there is anything we can assist with or do better going forward.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tyler, we have sent you a message last July 4,2023. However, we have not received a response.
Thank you for your feedback. Upon checking here, we've confirmed that you purchased a VA Advanced (Class A) Practice Test.
As states in the product description, once you place your order, you will receive a second email containing your access code. Once received, you must create a GMetrix account and redeem your code to access your practice test.
We highly suggest to check your spam/junk folder.
If you can't find the 2nd email containing the access code, please reach out to us via email at CDCareweb@psionline.com and we'll be happy to assist you.