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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
506
value
325
shipping
2
returns
269
quality
326
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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California
1 review
0 helpful votes
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Site is always easy to use, and prices are reasonable.

Date of experience: July 19, 2023
Washington
1 review
0 helpful votes
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Failed the first test try to learn from this packet

Date of experience: July 18, 2023
Tennessee
1 review
0 helpful votes
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Good
April 3, 2023

Good, really helped me study and get the information I needed

Date of experience: April 3, 2023
Connecticut
1 review
0 helpful votes
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Did not have anyone assist me otherwise; it's explanatory thank you

Date of experience: September 27, 2023
Georgia
1 review
0 helpful votes
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The options given are very helpful this field of study.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Test Review
April 2, 2023

Great experience helped very much in preparation for my exam and passing.

Date of experience: April 2, 2023
South Carolina
1 review
0 helpful votes
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It was very hard to know if I had the correct test for my state.Online chat would be helpful.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
Samantha P. PSI Exams Rep
over a year old

Thank you for your feedback and for bringing this issue to our attention and we did attempt to contact you in response to your issue on September 12,2023. We understand that it can be challenging to determine if you have the correct test for your state, and we appreciate your input.

We're continuously working to improve our user experience, and your feedback is valuable in this process. While we currently do not have an online chat feature, you can always reach out to our support team for assistance.

If you have any doubts or questions about the test you've purchased or need guidance on selecting the correct one for your state, please do not hesitate to contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be happy to assist you in ensuring you have the right materials for your needs.

Your satisfaction is important to us, and we're committed to making improvements based on customer feedback. If you encounter any further issues or have additional suggestions in the future, please feel free to reach out.

Thank you for choosing our services, and we're here to help with any further inquiries you may have.

Virginia
1 review
0 helpful votes
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Love the options of choice in assisting with exam prep.

Date of experience: August 31, 2023
Tennessee
1 review
0 helpful votes
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It was good to know i could study these practice tests.

Date of experience: May 31, 2023
Florida
1 review
0 helpful votes
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Login and password is extremely difficult between the two sites

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Mark, we have sent you a message last August 25,2023. However, we have not received a response.

We're sorry to hear that you've been facing difficulties with your login and password across our platforms. Your experience is important to us, and we want to ensure that you have a smooth and user-friendly experience.

For assistance with your login and password issues, please don't hesitate to reach out to our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to provide you with the guidance and help you need to resolve these issues and access your account.

Thank you for your understanding as we work to address this matter.

Virginia
1 review
0 helpful votes
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Not Sure Yet
April 25, 2023

Not Sure Yet. But hoping it gives variety and easy to follow

Date of experience: April 25, 2023
Texas
1 review
0 helpful votes
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Wow
July 23, 2023

Wow. I really enjoyed this product. It is a great boost for my upcoming cdm exam. Thank you

Date of experience: July 22, 2023
Connecticut
1 review
0 helpful votes
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Been a lot more harder than what it needs to be, purchasing the practice test

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Reasharl, we have sent you a message last July 24,2023. However, we have not received a response.

We apologize for the difficulties you encountered while trying to purchase the practice test. Your feedback is important to us, and we want to ensure that your concerns are addressed promptly.

To better assist you and understand the specific challenges you faced during the purchasing process, we kindly request that you provide us with more detailed information about the issues you encountered. This will help us identify areas for improvement and ensure a smoother experience for our candidates.

We regret any inconvenience this may have caused and assure you that we are continuously working to enhance our services to provide a more user-friendly and efficient platform.

If you have any further questions or need additional assistance, please don't hesitate to contact us via email at CDcareweb@psionline.com. Our support team is available to assist you and address any further concerns.

Thank you for taking the time to share your feedback, and we look forward to assisting you further.

Tennessee
1 review
0 helpful votes
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As an elderly candidate your program has really helped!

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Practice test should be free
May 4, 2023

Practice test should be free. Already hundreds for the course.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Cameron, thank you for your message. We appreciate your feedback regarding the practice test and understand your concerns. We understand that many individuals have already enrolled in the course, and we value your commitment. We strive to offer valuable resources to our students, and we take your feedback into consideration as we evaluate our offerings.

If you have any further questions or need additional assistance, please do not hesitate to reach out to us via email at CDcareweb@psionline.com. We are here to support you in your learning journey.

Thank you for your understanding.

Tennessee
1 review
0 helpful votes
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We are a tax-free organization
July 26, 2023

We are a tax-free organization. Had to pay tax? How can I correct

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Adullt, thank you for bringing this issue to our attention. Please note that taxes are often calculated based on your location and may vary.

If you have any further questions or concerns, please don't hesitate to reach out to us via email at CDcareweb@psionline.com.

Thank you for choosing our services.

Texas
2 reviews
0 helpful votes
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PSI Tennesse Licensing
April 3, 2023

Placed order for book and delivery was done quickly.

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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I'm giving my overall experience of three for right now until I take the test.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Samantha P. PSI Exams Rep
over a year old

Thank you for sharing your feedback about your experience so far. We did attempt to contact you in response to your issue on September 27,2023.

If you have any questions or need assistance, please don't hesitate to reach out to us at CDcareweb@psionline.com.

We're here to help and wish you the best of luck with your upcoming test!

California
1 review
0 helpful votes
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This website is very user friendly
June 1, 2023

This website is very user friendly. Easy navigation., every body will love it

Date of experience: June 1, 2023
Rhode Island
1 review
0 helpful votes
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Had tech problems. No help
July 1, 2023

Had tech problems. No help. Figured it out myself.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Howard, we have sent you a message last June 12,2023. However, we have not received a response.

Thank you for reaching out to us. We apologize for any technical difficulties you may have experienced and the lack of assistance you received.

Please know that we are here to support you and if you encounter further issues or have any concerns, please do not hesitate to reach out to us via email at CDcareweb@psionline.com. We want to ensure that you have a smooth and successful test preparation experience.”