From the business
Promotion Pros excellence is built on more than 90 years of combined industry experience and customer service excellence, plus a long history of retail and marketing experience. We know that instant-recognition brand awareness and solid customer loyalty are cornerstones of good business, and we're here to help you achieve them.
We are a family-owned business steeped in Midwestern values, and we're sensitive to the requests and expectations of our customers. We give as much attention to our local businesses and organizations as we do to the large corporations with whom we work.
Every product we offer comes with the Promotion Pros guarantee of excellence and quality, and everything we do is done with one goal: to ensure you get exactly what you need, when you need it. Every time. And yes, we do mean every time.
Promotion Pros Reviews Summary
Promotion Pros has a rating of 4.9 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Promotion Pros ranks 8th among Promotional Products sites.
Instant Feedback
My products turned out great. Huge Thanks to the Promotion Pros team.
The representative I worked with was very responsive and proactive. She kept me up to date on my order status and made sure I would received it in time for my event. I really appreciated PromotionPros reaching out to me, usually it is the customer who has to reach out and consistently check on the order, especially when they are on a close deadline like I was.
Heather was extremely helpful and took my order over the phone for me and processes it as a rush.
Good experience with sales representative, very friendly and able to answer multiple question that I had.
Amazing service. Great product and value. I had initially mad a mistake but stafg were very accomodating and responsive to me
Enjoy doing business with Promotion Pros and especially Heather, she is so pleasant and helpful!
Yvonne is a great help
Would recommend to others
Excellent customer service from Heather. Very pleasant and easy shopping experience. I Highly recommend Promotion Pros.
Customer service was less than helpful. Not being an artist or having professional resources, I asked customer service for help in crafting an imprint that would fit on the product. They were not helpful, and I ended up with an imprint was was only marginally acceptable. I asked several times about the color of the gold imprint and never got a straight answer. The gold print on 2 different products looks more yellow than gold.
Delivery time was significantly longer than other promo vendors.
I rate my 1st time ordering experience with Promotionpros as 5 stars because it was fast and easy. In the beginning I had a few questions which were quickly answered by Yvonne. I then placed the order and we bounced back and forth for a couple of days with the logo approval. The order was placed and I received it ahead of schedule. I would not hesitate to order again from Promotionpros.
Regards,
Bob
This company was very good about the process from start to finish. The prices were the best that I have researched. Their detailed information about the product was very accurate.
We enjoy doing business with Promotion Pro's Heather is great to work with and very helpful.
I've worked with other companies before and always had some type of issue. Promotion pros helped me with a order I needed rushed and made it quick and painless!
Fast delivery, will purchase from vendor again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members