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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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I received my Frank Thomas autographed baseball for WAY LESS than Steiner Sports wants for one. Well packaged and in extremely nice condition.
Pristine Auction is one of the best auction sites available online. The inventory they have is amazing and quality items. The best part is that everything is certified by reputable authentication companies so you know you're getting the real deal and not some fakes like many people get at local auction houses. Pristine has a good shipping department and great customer service as well.
Always satisfied with the quick delivery and accurate product descriptions. The site does a great job of making sure you know the condition before you buy.
Great site to do business with, wide variety and reasonable fees. Look forward to more transactions with them in the future.
Excellent auction site with items for everyone. Not one of those sites that just handle high end items. The items are verified or authenticated.
I've won several Pristine auctions, and I've added many gems to my Cave without going broke. You MUST check out their auctions, and BID! Always a winner at Pristine Auctions.
Nice site will tell everyone to try it out nothing to lose everything to win free to lose pay when you win so every body take tomorrow then I get all
Very happy that I found Pristine Auctions. I bid with the confidence that I will be getting the REAL DEAL when it comes to sports memorabilia. You keep posting and I will keep bidding.
Love this website. I get all kinds of baseball stuff! I found this website through another online site. I prefer this site over the other. I get amazing deals and top of the line stuff. Thank you
Everything I have ordered has turned out just like what is shown in the pictures and the deals I can get are great. Everything also comes packed with padding in the boxes for support during shipping. Will definitely continue to do business with this site
I love pristine auction. Every bid I have won, has arrived quickly, safely packaged and exactly as pictured. I love the fact that I am notified when outbid, and I can watch the activity on items I am interested in.
For the amount of items I have added to my collection compared with what it has cost me is unbelievable. Don't go anywhere else for autographed memorabilia! The daily auctions are so addicting!
Every time I win an auction every thing goes smoothly from beginning to the end. Always receive the item I bided on an won. I won an item an the same day I was hospitalized an was in for 2 weeks. When I got out an checked I emailed them an they understood an gave me an extra 2 weeks to pay since I was off an didn't have an vacation time left. Always replies quickly to emails.
Don't waste your time with this auction site. Their prices are way to high as it appears that there are artificial bids to drive prices up especially in coins and bullion (gold/silver). You can go to local stores or reputable online sites to purchase items at 20-50% less and sometimes even a 100% less for identical items. It's unfortunate this happens but no one who even follows gold and silver a little would not bid on items that are 5, 10, 20, and even 50 dollars over spot price regardless of numismatic value.
I've been a customer for a good while and have one and lost on their auctions but always satisfied with their service
Have purchased many items before and will continue to do so. I check several times a day, especially close to the end of the auction to see if anything I am watching is within reason to purchase
Experienced the great auction site recently and won some wonderful prizes! I am truly satisfied. My collection will continue to grow due to Pristine Auction
Great site to bid and WIN sports memorabilia! Received my first package today and all the items i won in the auction are exactly what they said i would get.
Pristine auction has the best selection of quality authentic merchandise! The bidding, payment, & shipping processes are easy & hassle free!
Made my first purchase on Pristine Auction and items only took 2 days to be delivered and looked just like photos presented in the auctions.
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Tony,
We are a consignment based auction house and run our auction with complete integrity. We are a BBB accredited business with an A+ rating. We monitor bidding regularly and our system does not allow consignors to bid on their own product. Our feedback is overwhelmingly positive on all platforms.
The prices realized of our auctions is a compliment to our tireless marketing efforts. If you don't feel the prices allow you to buy, perhaps you might consider consigning? Please be more responsible with your reviews. If you have any questions or concerns please feel free to reach out to us directly.