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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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Great collectables and a very good selection the shipping process was very good and delivery was excellent. Very happy with pristine will stay with them for a long time
I have been bidding/winning auctions at PristineAuction now for several months and i am very impressed!
There have been a couple of technical issues in my dealings with them that weren't necessarily their fault but they took care of them quickly and easily. They are always willing to help and get items to you in a timely fashion.
Ive been buying memorabilia for a couple of years now from them and never had a problem. Ive called before and asked questions, left messages and they promptly responded. Everything has been spot on so I can say theyre honest, trustworthy business!
Great customer service, very fast, very accurate. Great value for a great artwork, in fact just the frame is worth more then what we paid.
I bought several items and they have always been just as described. They take very good care of packaging products.
Ever since a friend introduced me to pristine auction, I can't help but visit daily to see what cool auctions have sprung up. This is terrible for my bank account! Love this site!
Great experience, Bought signed photo and it was shipped and packed well so it was undamaged when received, Good communication. I have used Ebay several times and this was my first purchase from Pristine Auctions, I will purchase again
Very happy with my autographed mini helmet! Shipped fast and I love it! Would recommend this site for anyone looking to add to their personal collection!
I shop on Pristine Auction all the time and always am beyond happy with the product. If I ever have any questions customer service is always willing to help.
Great deals, authentic merchandise and great customer service. Easy return policy and quick shipping on all orders.
Great place to find awesome deals on sports, coins, and other cool things for your collection just don't forget to throw your bid in or hit the watch button
They mail whatever I have won right away and it's packed very well so it doesn't get damaged so if ever decide to buy nice stuff go to pristine Auction! They have quality stuff there
Just got my autographed Thurman Thomas jersey love it. It will go nicely with my previous auction win (Roger Craig). Won both of these jerseys for less than what I paid for one of my Montana Notre Dame jersey from another site. Thanks Pristine
Great place to do business with happy with all my purchases from here haven't had a problem ever with pristine auction would refer them to anybody reasonable rates on shipping and have gotten all my stuff in reasonable amount of time
I just so happen to stumble upon this website one day I'm very shocked on how easy it is to navigate and I love that theres things everyday to keep you interested
Live up to their name. Very trustworthy and reliable. Every item came as described and on time. Delivery was responsive. No issue in shipping or customs.
Fast shipping and great quality. You can find any sport that you like, I like the email notifications too. Thank you
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members