The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
These are honestly some of the best leggings I have ever worn, I love how there high waisted and best part they have Pockets! Never knew I would love that so much most leggings don't have the option of pockets for your cell phone or keys. I love them for the gym, but they're all around great just to wear everyday! Definitely would recommend to friends and family!
Cute, sexy, comfy! I love them can't wait to get more. Feel super confident in them! I would highly recommend them!
I ordered a pair of leggings through a social media promotion where you just pay shipping. I loved my leggings they were super comfy and stylish!
I ordered xs lily with pocket leggings and xs legging shorts with pockets (jane). When the weather finally warms up ill be able to wear leggings as pants instead of just under my jeans as a layer. They actually fit and dont sag, don't give you camel toe, and dont roll. They look amazing. Definitely ordering more.
I bought these with much hesitation and was sure that they would be too small, too tight or too uncomfortable and I was completely wrong! The sizes are true to fit, the pants stayed in place during my intense cardio work out with lots of movement. I LOVE THESE PANTS. I wish I took advantage of adding another pair for half price at the end of my free purchase. I won't buy another work out pant again. I went for basic black Capri (I'm short) but wish I got the Royal Blue ones. If you buy these you will not regret it. Oh and pockets! Honestly, I really enjoyed sliding my hands into the pockets instead of storing stuff in them.
I ordered these Christmas eve when i could sleep because hey if they weren't everything I wanted i just paid for shipping... Well i got them and holy bananas batman I really love them! The pockets are amazing my items feel secure and the top doesn't roll down. They don't do that weird pilling in the thighs! I can't wait to get my next pair!
I finally found the perfect leggings! They are so comfortable and the pocket on each side is very convenient. I LOVE THEM
At first, I was skeptical but once, I received my leggings and wear them for the first time, I feel in love. I received them super quick and I couldn't wait to wear them. I even got some many compliments.
I absolutely love these leggings. I decided to try them after seeing them advertised on Instagram. As a plus size runner, I struggle to find leggings that stay put during workouts. These don't roll down, prevent chub rub, and are quite moisture wicking. Win!
I enjoyed how quick I received my order. I also really enjoyed seeing a bunch of different styles to choose from as well as a bunch of different sizes. It is great to recognize that women come in all shapes and sizes while they're working to better themselves
Pop Fit clothing is truly for me. I love the control top and I felt so much support during my workouts. Also, the sizing is is very true to size.
I received two pairs of full length leggings from them and both were far too short for my 5'11" frame (at least 6 inches from my ankle to the hem on the pants). The fit matches any cheap kind of legging you would buy -- too tight on the legs but very loose on the waste. Yes, the fabric is thicker than a cheap legging but itchy and not very breathable. For the price, the elevate leggings from Old Navy are a better deal, as well as the fact that ON offers short and tall sizes.
For a company that is all about the body-positivity movement, I felt very negative about my height and my appearance when I tried them on.
They do not allow returns on the sale but that was not made clear before I finalized my purchase. So I suppose i'm stuck with them and the cost!
I came across Popfit on Instagram and was excited about their promotion of free leggings. I was also very nervous because I wasn't sure if they would meet my expectations, but as soon as my package arrived I was absolutely thrilled! I loved my leggings and can't wait to order more!
The fit is great. Love the colors. Great size selection. Great prices. Delivery was quick and free shipping.
I love how these fit on me. They are perfect fir the gym especially since i don't have to keep pulling them up while working out. I'm definitely subscribing for their VIP!
Great material and quality. Super stretchy but a nice compression with a thicker high waisted band. I followed their size chart but I should have sized down! Looking forward to getting the right size.
I loved the tights I ordered. They were so comfortable to wear. I could work out in them, and they were pretty sweat resistant.
OMG... These leggings are my new favorite. They are so comfortable to wear, the don't ride down, they don't feel cheap. They are perfect for workouts, running errands, or just lounging around in. And the have POCKETS!
This is my first purchase with popfit. I have to say they do run a little big. I got a XL and will probably size down. I like my work out clothes snug. I only briskly walked but they didn't slide down which is awesome! And I love the pockets.
I just got my order an is amazing the texture and the quality of #POPFitStyle I'm in love on how fit and doesn't goes clear when I workout or lay down
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results