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The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
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Normally I would go back and forth regarding what necessary items I could have on me during my workouts or if they would be secure and not lost but no longer due to PopFit! I even tried fitting a water bottle & I could comfortably. I barely feel my keys and the pockets are deep enough to know it wont fall out! #InLove #TryTheseLeggings It'll be worth it!
These leggings are the best things since pockets. And they have pockets! I love the soft material, the multiple pockets, the high waist... I could go on. I wish they came in a size "short" because they are too long for me, but I'm used to that so I'll get over it! Overall, amazing leggings!
This brand is all about diversity and celebrating every body type! Their leggings come with pockets, and they're super comfortable and stylish! POPFit truly cares about its customers, and I am in love with their products!
Very hard to find good leggings with pockets! I bought mine 2 years ago and still love them. They fit my cell phone perfectly.
These leggings are PERFECTION for every body type! As a mom of three, I love the high waist and pocket!
These are the most comfortable leggings. They have great coverage as well so I can workout and not worry. They stay put and love the pockets that are very slimlined. They seems are sturdy. Definitely would recommend.
These leggings are so comfortable, stylish, and perfect! They have a great selection for colors and patterns and they all have pockets! Bonus: this company is very size inclusive and supports diversity in their women. Love my leggings!
There are so many colorful options which I love, they are thick, squat proof, and comfortable. They also make everything look smooth unlike thin leggings. I've purchased many pairs in all colors, lengths, and styles and love them all! Oh and they have side pockets!
Received 3 items from pop fit a shorts a capris and a pants. Material is awesome feels great on my skin waist band is nice and snug so it won't roll and you can't see through the pants. Not only is it stylish it's comfortable for me and I am a plus size woman
This company is top notch! I love their mission. I love the diversity of models. They have high quality clothing at affordable prices.
I ended up buying some for me and my daughter (both plus sizes and both different sizes and height as well) because people raved about it. I realize I bought during the Covid crisis, hence I'm not going on how long they took to get to me after I bought them. You really need to read the fine print on buying these if you need to return them or exchange. Apparently they don't give you a label to send things back, you either pay for it yourself or have them take 6.99 out of what they're refunding you. It took 3-4 days for someone to respond to my questions on how to send things back and then when I said specifically in the email that I was returning not exchanging, they sent me the instructions on how to exchange. Then another couple of days to get the right information. Like their address.
The leggings for my daughter she tried on (and I used their size guidelines) they were too tight. So I took one I had bought for me (bigger) and she tried those on but still didn't like the way they felt (feel like swimsuit material). So I knew if I tried these on they wouldn't fit me if they fit her. I tried the bra on my daughter and she was falling out of it. There's no way if she couldn't fit it (again I'm bigger in the chest) that I could fit it.
Even if the product wasn't what we wanted or hoped it would be, their whole customer service issue and having to pay to send things back when other people send you labels to do so especially in this day and age is one reason I won't do business with them. Then trying to write a review (it appears they only accept good reviews), hence the reason I'm here. Don't do business with them.
I received my first popfit order and I got 3 pairs of leggings and added on the underwear order.
The leggings fit so well. They do come up high on my waist, but I know they won't roll down like that. It hey are extremely comfortable and the fact that the have pockets are so helpful! I was able to fit my I phone 11 on one side of pockets, and on the other side I fit a small hand sanitizer, credit card and ID and my car keys in there and run into Costco without a purse!
The reason I gave 4 stars is because the material is not really breathable. It's a very slippery (and soft) material). My cats don't like the material when they try to lay on my lap which is good because I feel as they would snag easily.
Great shorts and comfy for daily use and have big pockets to put your phone or anything I will be purchasing more of every color soon
I followed an instagram ad on this buy 1 get 1 free. Along with following that white rabbit down the hole, i got a VIP membership. Everything was going ok until I finally saw the price. To me, $32 is steep for two pairs of leggings sent to me a month. Now, with the two leggings I got... My blue/mesh/black pair fits as the ad says they should; however, my grey/black pair- same size- fit too small, making the waist band fall off of my hip, pulling my underwear down with them. Shipping is the typical price and my difficulty finding companies that fully follow their ad promise is three stars rating. Thank you for ONE good pair of your leggings.
I was skeptical. But I'm so glad I bought Popfit leggings. They are comfy and stretchy and I don't feel like they are suffocating my legs like other brands. PLUS THE POCKETS ARE AMAZING!
I don't usually order things I haven't tried in person, but I found this company and tried them out. I loved them so much I bought three more pair. I use them for yoga and they're my favorites because they stay in place! I'm not having to constantly pull them back up or fix them from rolling at the waist. They are high waisted so they don't leave any unflattering lines are shapes. I also love how thick they are. They are thick enough not to show the person behind you what print of panty you are wearing that day, but too thick to make you hot. PLUS the fact that they have pockets is the cherry on top!
I love my purchase: Leggings. They fit wonderfully and great quality in regards, to the material! I absolutely recommend you buy from Pop Fit because if you love leggings like I do, you will not be disappointed!
The quality of the pants are great and they have held up through 30 pound of weight loss. Squat prof and durable!
Love the leggings. They are comfortable to wear. I got 2 in the mail from social media and I order another pair last week and I just got them in the mail yesterday and I just order another pair today! This is my favorite leggings to wear!
After seeing the ads pop up on my Facebook timeline frequently, I ordered POPFit leggings late on night. Why not? The ad was energetic, featured a variety of different body types, and made a lot of good promises. It was late, they suckered me in with the ad's special offer, and hey, who doesn't want to save money? I have to say, I was incredibly skeptical about these leggings to begin with, and especially when I received them. They looked so small that I just knew they'd NEVER fit! Imagine my surprise when I put them on and lo behold, they DID! POPFit leggings are like no others I have purchased. They're thick, offer light compression and support, and move with me like a second skin. I could not believe it. Besides the great feel and fit, POPFit has an incredible body positive movement, features REAL women of different body types in its ads and on its website. I really feel like they care about women and their look and comfort without having to hide or be ashamed of their curves, bumps, and differences. I highly recommend POPFit leggings, so much so that I cannot wait to try out my other two pairs that I purchased the same night.
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results