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Pop Fit Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
210
value
226
shipping
228
returns
120
quality
223

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Virginia
1 review
1 helpful vote
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Normally I would go back and forth regarding what necessary items I could have on me during my workouts or if they would be secure and not lost but no longer due to PopFit! I even tried fitting a water bottle & I could comfortably. I barely feel my keys and the pockets are deep enough to know it wont fall out! #InLove #TryTheseLeggings It'll be worth it!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Amazing!
June 24, 2020

These leggings are the best things since pockets. And they have pockets! I love the soft material, the multiple pockets, the high waist... I could go on. I wish they came in a size "short" because they are too long for me, but I'm used to that so I'll get over it! Overall, amazing leggings!

Date of experience: June 23, 2020
Germany
1 review
0 helpful votes
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So amazing!
June 23, 2020

This brand is all about diversity and celebrating every body type! Their leggings come with pockets, and they're super comfortable and stylish! POPFit truly cares about its customers, and I am in love with their products!

Date of experience: June 22, 2020
Maine
1 review
0 helpful votes
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Love the pockets
June 20, 2020

Very hard to find good leggings with pockets! I bought mine 2 years ago and still love them. They fit my cell phone perfectly.

Date of experience: June 19, 2020
Colorado
1 review
0 helpful votes
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These leggings are PERFECTION for every body type! As a mom of three, I love the high waist and pocket!

Date of experience: June 16, 2020
Pennsylvania
1 review
0 helpful votes
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Amazing leggings
June 17, 2020

These are the most comfortable leggings. They have great coverage as well so I can workout and not worry. They stay put and love the pockets that are very slimlined. They seems are sturdy. Definitely would recommend.

Date of experience: June 16, 2020
Missouri
1 review
0 helpful votes
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These leggings are so comfortable, stylish, and perfect! They have a great selection for colors and patterns and they all have pockets! Bonus: this company is very size inclusive and supports diversity in their women. Love my leggings!

Date of experience: June 13, 2020
Arkansas
1 review
0 helpful votes
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There are so many colorful options which I love, they are thick, squat proof, and comfortable. They also make everything look smooth unlike thin leggings. I've purchased many pairs in all colors, lengths, and styles and love them all! Oh and they have side pockets!

Date of experience: June 12, 2020
Hawaii
1 review
0 helpful votes
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Received 3 items from pop fit a shorts a capris and a pants. Material is awesome feels great on my skin waist band is nice and snug so it won't roll and you can't see through the pants. Not only is it stylish it's comfortable for me and I am a plus size woman

Date of experience: June 12, 2020
Illinois
1 review
0 helpful votes
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Highly Recommend
June 12, 2020

This company is top notch! I love their mission. I love the diversity of models. They have high quality clothing at affordable prices.

Date of experience: June 11, 2020
Pennsylvania
1 review
2 helpful votes
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I ended up buying some for me and my daughter (both plus sizes and both different sizes and height as well) because people raved about it. I realize I bought during the Covid crisis, hence I'm not going on how long they took to get to me after I bought them. You really need to read the fine print on buying these if you need to return them or exchange. Apparently they don't give you a label to send things back, you either pay for it yourself or have them take 6.99 out of what they're refunding you. It took 3-4 days for someone to respond to my questions on how to send things back and then when I said specifically in the email that I was returning not exchanging, they sent me the instructions on how to exchange. Then another couple of days to get the right information. Like their address.

The leggings for my daughter she tried on (and I used their size guidelines) they were too tight. So I took one I had bought for me (bigger) and she tried those on but still didn't like the way they felt (feel like swimsuit material). So I knew if I tried these on they wouldn't fit me if they fit her. I tried the bra on my daughter and she was falling out of it. There's no way if she couldn't fit it (again I'm bigger in the chest) that I could fit it.

Even if the product wasn't what we wanted or hoped it would be, their whole customer service issue and having to pay to send things back when other people send you labels to do so especially in this day and age is one reason I won't do business with them. Then trying to write a review (it appears they only accept good reviews), hence the reason I'm here. Don't do business with them.

Date of experience: June 11, 2020
California
1 review
0 helpful votes
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I received my first popfit order and I got 3 pairs of leggings and added on the underwear order.
The leggings fit so well. They do come up high on my waist, but I know they won't roll down like that. It hey are extremely comfortable and the fact that the have pockets are so helpful! I was able to fit my I phone 11 on one side of pockets, and on the other side I fit a small hand sanitizer, credit card and ID and my car keys in there and run into Costco without a purse!
The reason I gave 4 stars is because the material is not really breathable. It's a very slippery (and soft) material). My cats don't like the material when they try to lay on my lap which is good because I feel as they would snag easily.

Date of experience: June 10, 2020
California
1 review
0 helpful votes
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Pop fit shorts
June 10, 2020

Great shorts and comfy for daily use and have big pockets to put your phone or anything I will be purchasing more of every color soon

Date of experience: June 10, 2020
Pennsylvania
1 review
2 helpful votes
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50%-50%
June 10, 2020

I followed an instagram ad on this buy 1 get 1 free. Along with following that white rabbit down the hole, i got a VIP membership. Everything was going ok until I finally saw the price. To me, $32 is steep for two pairs of leggings sent to me a month. Now, with the two leggings I got... My blue/mesh/black pair fits as the ad says they should; however, my grey/black pair- same size- fit too small, making the waist band fall off of my hip, pulling my underwear down with them. Shipping is the typical price and my difficulty finding companies that fully follow their ad promise is three stars rating. Thank you for ONE good pair of your leggings.

Date of experience: June 10, 2020
Pennsylvania
1 review
0 helpful votes
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I was skeptical. But I'm so glad I bought Popfit leggings. They are comfy and stretchy and I don't feel like they are suffocating my legs like other brands. PLUS THE POCKETS ARE AMAZING!

Date of experience: June 10, 2020
Tennessee
1 review
0 helpful votes
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Great Leggings
June 10, 2020

I don't usually order things I haven't tried in person, but I found this company and tried them out. I loved them so much I bought three more pair. I use them for yoga and they're my favorites because they stay in place! I'm not having to constantly pull them back up or fix them from rolling at the waist. They are high waisted so they don't leave any unflattering lines are shapes. I also love how thick they are. They are thick enough not to show the person behind you what print of panty you are wearing that day, but too thick to make you hot. PLUS the fact that they have pockets is the cherry on top!

Date of experience: June 9, 2020
New Hampshire
1 review
0 helpful votes
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Excellent Purchase
June 10, 2020

I love my purchase: Leggings. They fit wonderfully and great quality in regards, to the material! I absolutely recommend you buy from Pop Fit because if you love leggings like I do, you will not be disappointed!

Date of experience: June 9, 2020
Rhode Island
1 review
0 helpful votes
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The quality of the pants are great and they have held up through 30 pound of weight loss. Squat prof and durable!

Date of experience: June 8, 2020
Illinois
1 review
0 helpful votes
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Love it
June 9, 2020

Love the leggings. They are comfortable to wear. I got 2 in the mail from social media and I order another pair last week and I just got them in the mail yesterday and I just order another pair today! This is my favorite leggings to wear!

Date of experience: June 8, 2020
Louisiana
1 review
0 helpful votes
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Made for ME!
June 9, 2020

After seeing the ads pop up on my Facebook timeline frequently, I ordered POPFit leggings late on night. Why not? The ad was energetic, featured a variety of different body types, and made a lot of good promises. It was late, they suckered me in with the ad's special offer, and hey, who doesn't want to save money? I have to say, I was incredibly skeptical about these leggings to begin with, and especially when I received them. They looked so small that I just knew they'd NEVER fit! Imagine my surprise when I put them on and lo behold, they DID! POPFit leggings are like no others I have purchased. They're thick, offer light compression and support, and move with me like a second skin. I could not believe it. Besides the great feel and fit, POPFit has an incredible body positive movement, features REAL women of different body types in its ads and on its website. I really feel like they care about women and their look and comfort without having to hide or be ashamed of their curves, bumps, and differences. I highly recommend POPFit leggings, so much so that I cannot wait to try out my other two pairs that I purchased the same night.

Date of experience: June 7, 2020