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The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
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Look, this is the best brand of leggings I've ever owned in my 24 years on this planet. Theyre stretchy, they're comfy. There's some control top aspect to it which minimizes my stomach and accentuates my hips without being uncomfortable. They also stay in place, through sitting, standing, and exercising! I dont have to pull them up ever two seconds. And the pockets are stupid deep. I can fit my phone, wallet, keys, I've occasionally tucked a water bottle in there... theyre the real deal guys
All the the leggings I've gotten from Pop Fit are so comfortable and the perfect fit. I don't want to wear any other leggings.
I have over 10 pairs of popfit leggings and I love them all. I love that they have pockets! That my favorite thing about them but I also love that they have different fits/styles and mesh options as well as full length and crop
First leggings that fit just right for all sizes. I love the pockets and the different styles. Highly recommend this brand!
I ordered the crop pant, and I have never been so satisfied. They fit perfect, they're comfortable and they have pockets. I love pockets.
I got my first pair of leggings as free, only pay shipping and fell in LOVE. They fit perfectly and live up to all the hype. High waisted, don't roll, with amazing pockets.
These leggings fit perfectly and don't slip down. I wore them for a whole day and had no issues whatsoever. They also have pockets that work! No more worries of phones slipping out when running. They also aren't too tight either, makes for great comfort all day long.
I have purchased SO many brands of leggings. NOTHING compares to Pop Fit! They are high waisted, do not roll or slip down. They fit so well and are breathable. I LOVE the pockets! The sizing is perfect too! I need them in every color!
I have 3 pairs and I love them. They help cover my belly so i feel cofident on a crop top or sports bra. I love the pockets and so comfy. Only complaint is the ones with shear panels are super cute but obviously have less stretchy material so don't fit as perfectly.
The pockets are huge, yet not overwhelming! The stretch is perfect. They are not too tight but they don't move and slide down, meaning you don't have to constantly pull them up! My favorite brand of leggings, ever! If you want to buy a pair of leggings that you know are going to be good quality and exactly what you are looking for, POP Fit is the brand for you!
Honestly very miss leading. The sign up process is extremely easy and they bombarded me with more free stuff offers and half of deals. All of them too good to be true. Once I placed my order I didn't want to risk getting charged for my first month. Yes, I just wanted to take advantage of the free deal and pay only for shipping. But when I got one of the pop ups offers I wanted to take advantage of second pair for free. I kid you not, I read everything on every pop up ( total of 5 more offers before being able to check out) And nowhere did it say that my order was going to get canceled for canceling my membership. My package came incomplete and nowhere did it say it was going to be an incomplete order. Meaning you have to keep the $35 prescription, pay the $13 plus for shipping for the offer you are getting innorder to get your deal. Canceling was a pain, they try to offer more free stuff so they can charge you and not send you your package. Buyer be aware. If it looks too good to be true, it is too good to be true. Contacted their costume service and still haven't heard from them. Very disappointed.
Pop fit is awesome! Their leggings are outstanding! They are so supportive and shapes your legs and booty to perfection! And the best part is... Get this... they are affordable! Amazing! And they fit all sizes of women whether you are pear, apple, hourglass shaped or just plan sexy, they will never disappoint!
These leggings are so comfy and look great on me! I bought a couple in patterns and they can even pass as casual work pants with a cute top. Plus I love the specials and deals they always run on their site!
Delivered as Promised. Sent tracking info in my email.
The ordering process was clear and easy. Love the fit.
The quality is top of the line
I ordered a pair of leggings and USPS destroyed my package due to it being labeled "Dead Mail" I contacted Customer Service for Pop Fit and was told this:
Per our last message Most undeliverable packages are sent to dead mail due to outstanding fees owed and are not returned to us.
As shown in your tracking information HERE, this package was disposed of by the postal service and will not be returned to us.
As this order was placed as part of our New Customer Promotion, we cannot offer a refund at this time, as shipping and handling is non-refundable, as stated in our Store Policies.
So I am stuck with paying a Shipping fee without receiving my item? What does POP FIt owing USPS "Outstanding Fees" have to do with my package being delivered?
What a great way to welcome your new customer.
I purchased 2 leggings from Pop Fit just to see what the hype was all about. I have purchased other brands before but never with the comfort and fit that I like. These leggings are great! I just love the way they fit my body and strech in the right places. They're great for workouts and also for everyday wear. I will definitely purchase again! Thanks Pop Fit!
Shipping was fast. I love the leggings I purchased and can't wait to buy more. I'm looking forward to getting the matching sports bras. The material is great especially when you're sweating everywhere. They are true to size.
Absolutely amazing I Love there leggings super breathable and comfy they also have nice Style and are always coming out with new things I couldn't be happier anywhere else I will definitely stick with popfit
POP Fit is hands down the BEST legging purchase I have ever had!
Fits perfectly, TRUE TO SIZE.
Hides all the unwanted Cellulite that us women hate!
And absolutely comfortable
These leggings are so comfy they could be pj pants! The pockets are also incredible! I could fit my whole 40 oz water bottle in them!
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results