The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great quality and fast shipping! The information on the website was correct from color to the sizing.
I love these leggings! They're comfortable and flexible without being loose. I recently broke my foot and they've been wonderful because of how easy and comfortable they are. Plus? OMG THOSE AWESOME POCKETS!
Absolutely horrid! First of all, these people took my comments from Facebook and deleted them, and then blocked me from the ability to leave any more! They are deleting them from IG too! That is absolutely 100% dishonest! They delete honest negative reviews!? How is that allowed? Absolutely disgusting!
Second of all, I got my "free" leggings. Free after $15 shipping! And they are absolute crap. Absolutely the worst quality leggings I have ever seen in my life! I'm not even comparing them to high dollar leggings, compare them to ANY leggings! You'd be better off ordering some from Amazon so you can return them once you realize they're crap! Thats WHY they "give them to you free for only the price of shipping," so that you CAN'T return them! Also, $15 for shipping that takes 2 weeks? From here in the US? No. They are working a system of selling crap in a way that we are trapped sucking up the loss, and then preventing us from warning others not to fall for it! This should be illegal!
I was skeptical about these tights but I went for it anyways. I really love that they have pockets and they are so stylish. I need a pair I'm every color.
The popfit ads I had noticed often on Facebook but I always scrolled on by. In my mind, it was just another company trying to sell a product that probably isn't good. I finally caved in and decided to give the leggings a try. I wasn't expecting much because I was never able to find good comfortable workout leggings that are more than just cute. When I recieved the leggings, I was very mistaken. The leggings are not only cute but also very comfortable. They are true to size which I love because even though there are people who review products, what works for them may not work for me. I'm glad I took the opportunity to get them. My favorite thing about the leggings besides the pockets is that I did not find myself pulling them up at all during my workouts. The material makes wearing them very nice. Popfit is definitely a recommended.
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When I say I am in love with popfitclothing my closet is getting fuller now tops too yasss I can't wait to get me some shorts next. Loyal customer
Leggings are super comfy and come with full sized pockets which i also love they are deep enough to fit my iphone and earpods into which says alot. Shipping was fast and tracking was sent to my email to make sure i knew when to get my delivery. I am on my 4th-5th pair right now.
Love how they fit, they have a lot of varieties true to size, material is awesome and very affordable def happy with them!
Bought a pair of these leggings after buying under armor an not being happy with them. Very fast delivery an I must say they are the best leggings. Feels like a well tailored pair of pants not leggings. Then they had a sale an I couldn't help myself, I bought eight more pairs. Excellent customer service. Try a pair you won't be disappointed.
I LOVE my popfit leggings! As a plus size lady, it is hard to find good quality workout leggings! I have done different styles of workouts (dance fitness, weight lifting, and running) in these leggings and they STAY PUT! Not see through, stay put, good quality, great fit!
I am obsessed with POPfit leggings! I own six pairs and am constantly drooling over new pairs - they're comfy, high waisted, easy to move in, and I get tons of compliments on them PLUS, their marketing is extremely inclusive and I love that!
I got my free leggings and they are absolutely gorgeous! Will definitely order more. They work with my active lifestyle and my curvy figure.
The products POP Fit offers are incredible. They're functional, durable, affordable, and adorable. Other active wear that costs the same or more don't even come close to being comparable quality. Order processing is reasonably fast, and customer service is great!
They give great support and hug in all the right places they're true to there sizes I love my pair
My boyfriend got me the Lily leggings and matching sports bra for Christmas and they fit perfectly! I have recently lost over 45 pounds and now feel comfortable and confident enough to sport this look while I exercise! Plus POCKETS!
My workout gym for my yoga trapeze is a garage gym. It's freezing when I first get there. I tried Popfit because I liked their ads. But then when I got them I realized they fit great, and most of all, they made my legs sweat because they are warm. They truly are not see thru and there are no pantylines. When I do yoga at home, they don't overheat me. I don't know how they got such perfect fabric but I'm grateful. I plan to buy more and more and popfit will be my only leggings during the winter.
I love how versatile popfit leggings are! I can go to the gym, grocery shopping, and play with my kids in the same pants. There are so many designs, you can never get bored. The shipping is fast.
I found this business from an ad on facebook about a free pair of leggings so I decided to try it out and I just had to pay shipping! I saved so much money and I am very satisfied with them! They are SUPER comfy, the pockets are HUGE and they are now my new favorite leggings! Highly recommend!
Y'all. These are seriously fantastic leggings that check all the boxes.
High waisted.
Pockets.
Compression.
Cute prints & colors.
I'm in love with mine & can't wait to order more!
As a plus size woman, these leggings keep my in my comfort zone... when I'm out of my comfort zone (the gym). I like the vibrant colors and the fact that they move with me instead of going see-through! Pocket for my phone and keys is amazing too!
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results