PixelFilmStudios Reviews Summary
The company has established a strong reputation for providing high-quality plugins that are both affordable and user-friendly, particularly appealing to Mac users. Customers consistently praise the exceptional customer service, highlighting the responsiveness and expertise of support staff who effectively resolve technical issues. While some users experience challenges related to software compatibility and installation, these concerns are often mitigated by the company's proactive support. Overall, the sentiment reflects a high level of customer satisfaction, with many expressing loyalty and a willingness to recommend the company for its reliable products and outstanding service.
This summary is generated by AI, based on text from customer reviews
Pixel Film Studios consistently produces excellent presets that look amazing! Their products really enhances the quality of video productions and their prices are very fair.
They really are giving their best to provide excellent and world class products to their customers. Also, the engagement that they are giving to everyone who support them is very heartwarming. More power to this company!
Thank you so much Kylene for your wonderful support! We're super thrilled to hear that you are enjoying not only our plugins but our engagement with everyone as well! We are more than happy to show you all how much your support means to us and we will continue to do! We'll be bringing out even more incredible plugins soon so keep your eyes on our social media pages! We hope that you always have a great experience with our company and thank you again!
Ive been using pixel film studios for years now. I run into some issues and support helps me out. Even screen shares to get me cleared away. I am thankful for that or we would in trouble!
We're happy to hear we were able to resolve your issue Stephen! We're always happy to help and we will always do everything we can to ensure that you receive that help as quickly as possible! We are working everyday to improve our support experience for our customers and we're absolutely thrilled by your feedback! Thank you for using our plugins, we hope that every experience you have with us is a positive one!
This company is awesome! They help us, and do everything for us, to have a good experience. I can only recommend them. They have the best fcpx plugins of all time.
When I bought a plugin from them, it was no problem to download, and it was super easy to get to my plugin. Thank you guys!
That's what we love to hear Gacsal! We're so happy that you've had a wonderful experience with our plugins and a positive experience overall with our studio! We're always looking to produce only the best plugins for you guys and so we cannot thank you enough for the support! We've got over 1800 plugins and counting so stay tuned for more incredible plugins to come! We can't wait for you to see what else we have in store for you and the FCPX community! :)
I am your fanatic user!
Has wonderful support, Practical and convenient design software,
Let me be handy in film creation: DDD
Thank you for your absolutely incredible support Hsieh! We could not possible express how much it means to us and how much we appreciate it! We are so grateful to know that we are helping to make the editing process easier for you and helping you in your film creation! We have a bunch of awesome plugins coming out soon so stay tuned! We hope that you continue to enjoy our plugins and please don't hesitate to reach out to us if you ever need assistance!
PixelFilmStudios has wonderful support. I had an unusual issue regarding access to some products I had purchased. They did a great job following through on all the things they needed to do on their end to make it work for me and kept me informed all the time while they worked on it. I love working with PixelFilmStudios as they always resolve issues and are very helpful with explaining and helping you use their products.
We are beyond thrilled to hear about your awesome experience with our customer support, Carl! We here at Pixel Film Studios understand sometimes, strange things can happen, but we want to help get any and all customers who are having issues with their purchases up and running as soon as possible! We want you to be able to get the most out of your investment, paid with your hard earned money, so that you can get back to editing. Thank you for choosing Pixel Film Studios for your FCPX Plugins, we hope you continue to enjoy our products! We are beyond appreciative of the support! Cheers! :)
Pixel Film Studios is definitely an amazing company! They are dedicated to providing wonderful and captivating plugins that never fail to impress and get the job done! Apart from the fact that they create breathtakingly awesome plugins that make video editing extremely easy, they even go ahead to create electrifying, stunning and very helpful tutorials! I want to assure you that you can't find better service elsewhere, they have the best PR team that I've ever encountered! Believe me, once you try them out, you'll fall in love!
Awesome K. Thank you so much for your heartwarming review! We're so happy that you've had such an incredible experience with our company, plugins, tutorials, and PR team! We've seen you supporting us across all of our platforms and we cannot possibly express it enough just how much it means to us to have you as a part of our Pixel Film Studios family! We assure you that we're always here to help, support, and provide you with the best plugins! We hope that you continue to love our work and that we continue to meet and excel your expectations!
I myself have been using fcpx for almost a month and I have been completely sold there, I still used filmora9 for that, but it did have some moments. If you use fcpx you sometimes have the feeling that you have paid for this it is so good. You can also choose from more than a hundred plugins with which you can edit very cool things, I myself have the brush glow plugin and I have already posted my first edit on Instagram. Pixel film studio always responds if you have a question about something and they ensure that we are increasingly motivated in terms of updates. I intend to take the auto tracker plugin, I also want to say that fcpx works fast and so far has had no lag with me. Do not know how to do something, go to the pixel movie studio YouTube channel where they upload tutorials daily. I myself do not have the most professional stuff to film with, but I think if you do your best and show discipline that you can always take a step forward. Thank you for reading and stay creative
Incredible feedback, Macrono, we can't thank you enough! We are so happy to know that you are enjoying our plugins as well as our free YouTube Tutorials on your new journey with FCPX- we try to make your editing process as easy and enjoyable as we possibly can! Our Brush Glow plugin is quite a fun one and we have seen so many amazing things made with it we are so glad that you are able to have such fun with it as well! We love seeing you around on our social media and hope you will continue to share your work and thoughts with us and our team!
I bought some plugins of Pixelfilmstudios and i had the case, that they just made a bundle with several Plugins - 2 of them i already bought. They easily managed it to get the bundle for a fair price.
Many thanks, Tim! We are glad that you are satisfied with the service that our customer support team has provided to you. We understand that a lot of our loyal customers like you may already own bits and pieces of our mega packs and are totally willing to work with you so that you are able to get as much value as a new customer. We hope you enjoy your new, fully complete tracker suite! :)
This company has a very large selection of top quality plugins for FCPX. They work to update these plugins and release the updates at no cost to the purchaser. I use their plugins regularly in my projects. On the odd occasion, I've had to contact them and they have offered quick support to the point of resolution. Pixel Film is also very active on social media and is committed to helping their user-base get the most out of FCPX. They've got a very informative series of tutorials over on YouTube that helps to understand the intricacies of FinalCut.
Thank you for supporting us over the years, Dave! We are always doing our best to bring the best, most affordable plugins to the FCPX community and we aren't stopping any time soon! We are glad that our customer service has been able to get you up and running with your plugins whenever you have run into issues- we want you to be able to get back to editing as soon as possible! We are also very glad you've noticed us on social media(we've noticed you too! ;)) , we value interacting with our Pixel Film Studios family very much! Our community is extremely important to us and we just want to put out the same amount of positive energy into the world that we have received, whether that be through our interactions with customers or by helping people learn FCPX with our free tutorials. Thanks for being an awesome fan!
I bought several plugins from them and I experienced many problem. Vague answers from support when I asked help.
Stay away...
Hello :) We are so sorry that you couldn't get in contact with support!
After doing some investigating, we couldn't find any orders, chat history, or support tickets under your name.
There is a chance you may have accidentally ordered from another site that is not Pixel Film Studios, however, if you contact our support team on the bottom right of the homepage, there is an agent eagar to solve your problem and get you up and running in no time!
The support team will walk you through any issues you may be having step-by-step ;) All we will need is your order number, your system specs, and some information pertaining to the issue you are experiencing :)
I actively use several dozen plugins from PixelFilmStudios in my work. They help me make my work faster and more convenient. The result is impressive. I have tried different plugins from different manufacturers, but such thoughtful solutions are extremely rare. If difficulties arise, support helps to resolve issues in a matter of minutes. Keep it up! Thanks for your work! Well done!
So happy to hear that you are happy with the plugins, Andrii! Thank you for the support over the years! We have a wide variety of over 2000 plugins that can suite such a variety of needs- our intent is always to save our customers time and hassle while providing them awesome results for a greater value! We will always do our best to solve your issue as quickly as possible! Hope you are still enjoying the plugins and we can't wait for you to see what else we have in store for you and the FCPX community! :)
PixelFilmStudios guys help me get my glow effects working in no time. Thank you for the awesome work you guys are doing. God bless
Glad to hear that we could help you out quickly, Benhur! Most issues can be resolved pretty quickly with all the right information. For Brush Glow we even have an awesome help page here on the product page under "Troubleshooting" that can get most back up and running as soon as possible: https://store.pixelfilmstudios.com/product/fcpx-brush-glow/:) We will always do our best to help! We hope you have a wonderful day, we appreciate the kind words! :)
I needed help downloading a plug-in, pixel film studios customer service was quick to help and very very helpful!
Thank you Christian for the kind words- we are thrilled to hear that our customer service was able to get your issue resolved quickly and easily. Please feel free to reach out to us again if you need help with your plugin in any way, we will be glad to assist you! Cheers!
The quality of the plugins they offer is off the charts. If you want to truly enhance your editing, you need to go check them out NOW. Seriously, stop reading this comment and go to their website and buy some plugins. You won't regret it!
I constantly get comments on how professional certain parts of my videos look, and many times, it is due to the tools that Pixel Film Studios offers. I'm a lifelong customer.
Wow, we are so happy to hear that you are absolutely loving our plugins, Bryan! Our goal at Pixel Film Studios is to provide plugins that take your work to the next level without breaking the bank- and we are so glad your clients are noticing PRECISELY that! ;) Thank you for the awesome feedback, happy editing to you!
Hands down, the ULTIMATE SOURCE FOR FINAL CUT PRO plugins! I will never look to another company for my FCPX plugins. I have no reason to search elsewhere... I am 100% satisfied with all aspects of this company, from plugin quality to customer service. They are truly the best!
We don't know what else to say but thank you, Jerry! We are so thrilled that you are getting the absolute best out of our products, our goal is to save you time and money on your project with all of our plugins! Our customer service team is always happy to get you up and running, and we are so happy to hear that they were able to do that for such an awesome customer like you. We appreciate your support more than you know!
Okay, so I've been a fcpx user for quite a while now. And I've lost many hours in my projects, tweaking small small things. This is where pixel film studio plugins shine. They are fast, reliable and gets your work done.
We appreciate the kind words, Vibhu! Our goal with our PFS plugins is to provide inexpensive, high quality tools for FCPX Users to get their projects done faster! We are so happy that you have found success with our products and that we are saving you valuable time on editing projects! Thanks a million for your support, we genuinely appreciate it! :)
It was difficult at the beginning to understand how the plug in works. (I'm not used with FCPX).
But the support helps and verified first that I had well installed the plug in.
After these verifications, he explains me step by step how to use it. It took some time. But Everything is right now.
Thanks so much for the amazing feedback, Geoffrey! We are so thrilled to hear that our customer service agents were able to get you up and running with your plugin- we are here to help with any problem! We here at PFS always want our customers to be able to use the plugin to the best of it's ability so you can get the most value out of your purchase! Hope you are enjoying it to the fullest :)
From the moment I started using their plugins my videos became more professional and polished. The plugins have easy to follow instructions that get you using them right away. They don't take long to figure out and they often bundle many together providing incredible value to their customers. I honestly can't say enough about this company. If you are using FCPX and not Incorporating Pixel Film Studios plugins, you are simply missing out!
You're too kind Matt! We're so incredibly grateful for the support! We really try to bring out plugins that will help you in not only saving time but creating beautiful results and we're so happy to hear they're helping you in creating your artwork! We hope that every experience you have with us is a positive one and that you continue to enjoy using our plugins! :)
PFS has become the first place I look for FCPX plugins. Their products are easy to use, well designed and affordable and the selection is vast. It's almost guaranteed that you'll find what you're looking for. The few times I've run into issues their customer service team has been helpful and will go beyond the norm to help fix a problem or guide you toward a valid solution. I wish I could say that about some companies in this field. Bottom line: I rely on PFS and have yet to be let down.
So happy to hear that you are happy with the plugins, Eric! Thank you for the support over the years! We will always do our best to solve your issue as quickly as possible! Hope you are still enjoying the plugins and we can't wait for you to see what else we have in store for you and the FCPX community! :)
From the business
Pixel Film Studios presents Final Cut Pro X Plugins, Effects, Transitions, Themes and Motion 5 Special Effects. Specifically designed for FCPX.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
WOAH Justin! That is an amazing collection of plugins you have there! So happy to hear that you are happy with all of your amazing plugins! Thank you for the support! We have seen the awesome content you have shared with us and could not be more pleased to know that our products are going to such great use. We can't wait to see even more of your awesome creations! Stay tuned for even more AWESOME FCPX Plugins at an amazing value in the future! And if you ever have any questions or concerns, please feel free to reach out to us at our Live Chat and Ticket Support, located via the chat bubble in the corner of our website!