Pitcrew IN Reviews Summary
The company has garnered a generally positive reputation for its reliable and cost-effective car servicing, with many customers praising the quality of work, transparency in pricing, and knowledgeable staff. Customers appreciate the thoroughness of inspections and the proactive communication regarding service details. However, some negative experiences highlight concerns about high parts pricing, inconsistent customer support, and service-related issues, including complaints about returned vehicles with unresolved problems. Overall, while many customers express satisfaction and loyalty, there are critical areas for improvement in customer service responsiveness and quality assurance.
This summary is generated by AI, based on text from customer reviews
I have given my polo car for denting and painting. I my very much satisfied with the service. Price also very reasonable. They updated everything in whatsapp while they are servicing. Its a great thing. I wish authorized service centres should also follow this.
EXTREMELY GOOD, Car Service and repair workshop. I have been using their services since last 3 years, they are very professional, the best part is they service all brand cars. Workshop is fully equipped with all tools and equipment's, mechanics have are good knowledge and experience. Even their denting painting jobs are very nice, they do have a paint booth as well.
HIGHLY RECOMMENDED, try them out...
Pitcrew is just an aggregator. The service centers do a worse job for orders booked through them. Sent my car for painting and they just painted over the old. Now the new paint is pealing off. Was better off before.
Very bad experience with pitcrew. Customer care executive told lie. And behaviour of saff was very poor.
Great service and in quick time by Pitcrew Service was good, staff so great and cleaning with vacuum was superb. All this with a great value for money, just you don't get enough place to sit or anything to kill the time.
Hi,
I just tried pitcrew services in Jaipur, I have very bad experience of pitcrew, their customer service are not cooperative and even threatening. I did a service and paid 3500 rs and after one day, my car stop in mid road. When I asked for help, customer care executive disconnect my phone. I got the solution after 1:30 hours. Now I doubt about their services, were they did what they were committed. My car stopped due to hot the engine because they didn't fill proper collant. Now I afraid, what else I will face later. I am not suggesting any one to go and believe only good site and communication, they are only before service, after that they will not entertain you. Rest are your choice.
I visited pitcrew workshop in sector 17,18 gurgaon (Perfect Car Care) for A. C checkup. They replaced cooling coil of my Fiat Punto because according to them it was reason behind the low cooling of air conditioner. But still there is no cooling effect, moreover ac cuts automatically. Second thing is that continuously an error sign is blinking on the speedometer. Very bad experience. Want my money back or please want checkup of my car from other experienced mechanics.
I gave my Vento and CRV for service to them and they did a wonderful job including both oil change service and denting painting. Infact they also helped me claim my windshield glass under insurance with cashless facility. What else a car owner would want, HIGHLY RECOMENDED
I had sent my car for servicing and now am seeing one or the other fault daily in my car. Thay have completely mishandled our car..
Pathetic services trying to cheat me because i am girl... gave in the car for rubbing polishing and disc brake change... gave the car without polishing and thought i am fool to not realize wot they were trying to do... n trying to justify whatever they did... i have all recorded conversations too... Not recommending bull$#*! services
Everyone looking for an agency who specialized in car service in Gurgaon. Pitcrew is the trusted brand where we can do our car service at cheapest cost with hassle-free services. Find more on www.pitcrew.co.in for best service at Gurgaon location.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members