PipingRock

I ordered a bottle of fish oil and got it less than 10 days. I am so satisfied for their hard and efficient work and putting customer in their mind. The delivery is super fast and money worth it. I like put thumb for them. Just hope they can keep going and deliver good service to many many people.

Since my first purchase on May 2020 till today, I am fully satisfied with their quality products and services. And I have noticed also they keep improving...
Thanks to the company and staffs.
Keep moving forward

The shelves I ordered ended up being incorrect. The cartons are very heavy and I was told no call label would be issued; that is a service most commercial businesses provide. The return shipping charge is 50% of the purchase price due to the weight and I'm still considering whether it's worth the hernia to send back. A liberal return policy without the service is worthless.

I checked the reviews to see if their products are legitimate and good. I have bought from them many times and not really had problems with the postage or receiving my goods This seems to be the major issue in reviews.
One time I gave them an incorrect address and it was all returned to them, I got a complete refund in the form of goods, minus their postage costs which is reasonable, they dealt with it well and communication was good.
So all in all still dont know if what I am "swallowing from Piping rock" is as good as I think it is and should I keep buying from this company.! Thats the thing about supplements you may never know if they helped.

I found piping rock on the web when I was searching for herbal supplements, I ordered some products and had a good experience with their products as well as their shipping. Piping Rock puts the shipping costs right before you purchase, when you are purchasing and after they give you the break down in an e-mail they send you telling you what all the costs are and hoe long it will take to get to you. I have been with Piping Rock 6-7 years now and have never had a problem with their products or shipping. There was on time I did not receive a bonus product, I called them and they sent me the product with in the next four days at no charge. I am not an employee, I am not part of the company nor am I affiliated with the company, nor do I receive any commissions for their products. I am just a consumer who found a good supplier, that's all!

I looked and looked and found no field to enter a coupon code. Used live chat to ask about it, was told they don't do coupons...but I get them in my email from Piping Rock. Wtf. I gave up and ordered elsewhere.

Bought some tablets after a few weeks contacted them as not received it, contacted another times still no reply from emails after 4 and 5 weeks so had to contact them by phone in America which is rediculous. Got a refund. There was an issue with is being delivered. Will never use again

I wish I read the reviews before placing orders! So far, all the international order issues are true... just didn't think that a company could be so blatantly unethical.

I live in Manila, Philippines. I ordered last July 18 and like an obedient (or gullible) customer, I waited for 8-10 weeks, which they said was the typical duration range for international shipments. It's been 10 weeks. Our local customs didn't receive any parcel from Piping Rock. When I informed customer service, they said that they are not responsible for lost items. In other words, I paid for products (PLUS delivery costs) that were obviously never shipped in the first place! And basing on the plethora of similar situations, it seems like there's some sort of Bermuda Triangle for Piping Rock packages that just get "lost" in transit. Guess I have to admit that I've been duped. Hope others get to read these negative reviews before getting sucked into this obvious scam!

DO NOT BUY! STAY AWAY! The only reason i am giving a 1 star is because i nil options of less than this. I ordered some tablets for water alkalinity on 27/01. On 21/02 which is when it was advised i should have received the order they advised me to wait another months as it was held up in customs. On 28/03 i followed up and the same advice provided. They do not give a tracking number period (especially once it hits your country), they do not give you a refund if you never receive your order, they cannot actually confirm the order was shipped.
Trust me, save yourself the frustration and loss of money. Don't buy from these scammers!

Piping Rock recently purchased Nutrition Express and turned a truly easy, convenient order process into a nightmare. Cost with shipping is greater and the shipping time is longer unless you want to Fed Ex overnight. Nothing good here.