PipingRock

This was my first order from piping rock. My usual supplier of melatonin was getting really poor reviews, so I decided to look elsewhere.

I was a bit dubious as there were some negative reviews on here, but took the plunge.

I ordered on Oct 2nd. I used the Local Post Express option. The order was on a plane within 2 days, at Heathrow customs within 3 days of ordering and in my hand on 7th October. 5 days in total. The progress of my delivery was trackable at every Stage. Very impressed and would certainly use again based on this experience.

Kohn, Swift & Graf, P. C. is currently investigating several essential oil products claiming to be natural or pure. However, in reality, there are allegations that they contain certain byproducts, which are synthetic, unnatural ingredients. Piping Rock Health Products, LLC is one of the most recent manufacturers that may be including these added ingredients in its essential oils.
The issue KS&G consumer protection attorneys are pursuing is whether these products have misleading labeling, causing consumers to believe the "all natural" or "pure" oils they are buying are actually pure and free of synthetic, unnatural ingredients.

I ordered a product that was advertised as 2 for one recieved it only got one, contacted piping rock apparently i did not order it correctly? They offered me a $5.00 coupon this is the worst customer service i have ever gotten i will never order from them again and urge others to think twice before doing so, it would have been nothing for them to just give me the extra 2 items, thats real customer service!

I purchased tons supplements from Piping Rock, and I did not realized they sent me old stocks that are near their expiration dates. I was travelling a lot during that time and checking the expiration dates of their products was my last concern. After 4 months of my travel, I checked Piping Rock's products nearing their expiration dates, I called them and Piping Rock did not rectify their mistakes. A strong WARNING to all of you shopping in this company (Piping Rock), "BEWARE" before you will be the next victim. I am very disappointed and very dissatisfied with Piping Rock. "DO NOT BUY" Piping Rock Products or you will be the next victim!

I tried Piping Rock on the advice of a friend. I was not disappointed. Their products are the best prices I have seen anywhere. I used to get my essential oils from New Directions, but I gave Piping rock a try and found the quality of the oils more robust and the quality superior. I have seen reviews stating people have had issues with shipping or Credit card. I live in Canada and on both orders so far I have received them in less than two weeks. I have ordered a broad range of their products and have yet to find an issue with any of them. Grat price and good quality, that is what sold me.

I have purchased many vitamins, supplements from PipingRock. I have always found the service to be FAST and the prices are the lowest I have found on a regular basis. I may find a cheaper price for an item here and there, but PipingRock is very consistent. I am very pleased with the customer service, a wide range of products, ease of ordering and weekly discounts. I recommend using this online store. By the way, you can save $10 on your first order if you copy/paste coupon code AVT655 during checkout (providing the value of your purchase is over $40, but you will still get $5 off on smaller orders with the same code!

I have been buying from Piping Rock for a few years, and they used to be pretty good, both in terms of price and performance (ie their delivery time was quite good).
Last couple of times they have disappointed to the hilt. Their delivery time is spiraling out of control. They then expect me, the customer, to contact the local delivery people to chase up where it is.
I am not talking about a few days - this is like a month and more.
I will be looking elsewhere to buy for my next lot of nutrients and suggest anyone reading this asks for their delivery times before committing to a purchase.

I will NEVER shop with Piping Rock again.
I ordered enough products to make it a free delivery.
Piping Rock delivered 1 item, cancelled the rest of the order, and charged us for the delivery cost of the 1 item we got.
Pretty rude, I think, considering they instigated the cancellation.

WARNING... I ordered several bottles of Boswellia supplements from them. The package was just left at my front door ( no doorbell nor knock) in 88 Degree direct sunlight, and it was out there for 4 hours until my wife came home from work and found it out there. The box itself was Very Hot and all the bottles inside were also very hot. When I called them they refused any type of resolution. And their supervisor stated that The Heat would not do any damage nor reduce the potency... the most ABSURD comment I ever heard. Obviously they could care less.

Ordered magnesium and Vitamin D3,2 different vitamins on 1/14/2019. I saw delivery could take up to 10 days on my order. If your not in a rush to get vitamins, don't care about tracking, want low cost, good customer service, this is a good company. They charge low cost for delivery, no auto ship discounts, delivery is longer, but they are lower in cost than other companies. I had a reaction to a quick release Magnesium and they credited me for the whole order of two vitamins, magnesium and the D3 they didn't have to do that. I would recommend this company for low cost, good, customer service response, not for quick delivery but if you want low cost good customer service can wait this is a good company..

This is the 3 time I have ordered Hyaluronic serum, this time it showed up like water. Not sure what they have changed but it's different and I won't order it again. Also a couple bottles were broken when they arrived. I will not be ordering it again

I bought two bottles of piping rock Resveratrol 100mg capsules. They contained a dark chocolate powder. It should be white. This has either been adulterated or burnt. Their complaint service is window dressing only. They receive complaints but do not answer or respond to them.

PR changed freight costs to the payment page, not the review, I did not press pay and logged out, 2 hrs later I got a payment confirmation PR refused to cancel, have 1 hour limit even though not processed. They refuse to change this back, wonder why + you must deselect your credit card details.

Having purchased product from them before I knew their quality control wasn't up to the standards they profess to meet. Many capsule type products are never full caps. Usually 75% to 90% filled. Recently because of concerns that something had changed I started opening and tasting each product ordered and found their probiotic-10 complete was finely ground 'salt'. This makes me wonder if any of the vitamins and herbs I have been buying are what they say they are. Feedback to their customer service has gone unanswered for months.

I have been shopping at pipingrock for almost 1 and a half years now. In my opinion, products with qualities are not the best but they are really cheap and affordable plus value for money, what you pay is what you get. That's all I can say for now.
As for essential oils, I bought so many and bought them for personal care use in My DIY project.
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I've ordered a packet. The estimating arrival time was about 1 month. (this is also huge, but I accepted)
After 2 months I still did not receive my package.
I tried to take contact with them, and they said it to me that after 10 weeks, I will get full refund.
Now I am at the 12th week and still no package, and nor money.
I'll never make an order again from them and do not reccomend for someone else too.