Excellent bunch of rip-off merchants, tried the 7 day thing with me, got a refund email and confirmation number emailed to me ASAP, don't let them try to snow you... Tell them your disputing the charges on your account. They tend to fold after that...
I paid one dollar to find an owner of a phone number. Seven days later they took 18.95 from my checking account. When I tried to get my money back they said NO REFUNDS. I told them cancel but I don't trust them so I had to cancel my debit card. I will never use this service again. They are crooks. Beware!
I was scammed as well - started seeing $18.95 deducted from my debit card each month! Called cancelled the card - they suck and make it very unclear that they are going to keep charging you - BIG SCAM!
WOW. What a site... If SCAM is the worst word that can be found than so be it. Stay as far away from this service as you possibly can. The site is set up to mid-lead, it will entrap you with a one dollar offer for the initial search or 4.95 for the same, but they will enroll you in their BIG identity protection plan for 18.95 per month. Located in Florida, they are exempt from certain statute of fraud laws that apply in other states. I THINK that if they do business in a state with these statutes in place they could be severely punished.
Best bet it to just stay clear. Their instant reports run into problems which they say will be fixed or resolved in 2 to 3 hours. THEN the old 72 hour wait.
TWO things brought me to cancel within four hours. This site and the need for the information I requested in a matter of minutes not days or weeks.
Thanks, Rev. Mopar (David L. Koopman)
This website is a classic example of how a business can be set up to deceive regular people in thinking they might get a legitimate service and then be SCAMMED. They will take your credit card number and charge it every month for $18 until you call this
*******016 phone number. Then they will claim they can offer a 50% refund on on charge, and try and skirt the responsibility. Finally you can give up after they claim to refund you 4 months of charges. Then sit there in disbelief that they are still in business. Join me and help me find ways to put them out of our society.
Boycott Phone Agent now!
They advertised a one dollar fee. I put debit card number in. No report. They then tried to sell me on a multitude of other databases, etc. Spoke with an agent. She said she tried the number but it was not in the database. This was opposite of what I was told when running the number. What a ripoff. Plus they then wanted $18.95 per month debited from my account. Stay away from them...
I was unsure who was charging my account, because I didn't recognize the company's name on my account. This website never made any fraudulent charges to my account, and I no trouble canceling. People should be a little more careful when they publicly review a website. When I looked up this site online, all I could find were reports of fraud. After doing a little research, I discovered who was making these charges. I authorized these charges, but I just didn't remember it.
They promise, when you think they cannot deliver and try to cancel to told you to wait 48 hours and log in back you cannot find them even the phone. I make a copy of the chat we have and maybe I can stop payment at the bank. After showing the chat copy
Complete scam. Keep trying to upgrade you to more expensive options. Initially said they had found the information, but when I paid for and went to get the report there was no information and they said they had to do a "manual search". I cancelled. FYI, I easily found the information on a couple of other search sites. Cost more, but they actually found it.
This website is a bait pratice that is used to swindle people. They get you to submit your credit card number to guarantee payment without providing services. This company is located in Jacksonville, Florida. The address is 6639 Southpoint Pkwy, Jacksonville, Florida *******
This website is an absolute scam! I put in a phone number because it was advertised for "free" lookup. It "seemed" like they found info on the number,
So i paid my $4.95 and nothing! The number didn't exist. The confirmation payment email has an email address for any questions and its not legit.
Why does EVERYTHING have to be a scam?
phoneagentsource.com is the web address
Click on "Terms" at the bottom of the home page and read section (4) Payment Terms and you will exit the site immediately.
All you have to do is enter all X's for a phone number and the process begins. No message will appear that this is an invalid number.
Under "People Search" enter anything eg. "Dead End" and there will be a report for you.
If you have been caught with a membership you don't want enter Customer Service to cancel it before your 7 days trial ends or you will be charged your first monthly fee of $18.95. You will have to start the process all over again by entering a number in the reverse phone lookup and on the next page click on "Contact Us".
I paid the initial $1.00 to search for a person as I was doing the census. Well, they kept saying to wait 3 hrs & they would have the info. A week later, they still didn't have the info & were now charging me $18.95. I called my bank, then called them. I actually spoke to a human who said that they would cancel my membership. When asked why they never came though with any info, I heard silence. In other words, it's a big rip-off! <><
I had the same experience with phone agent as many other reviewers, and wish that I had seen these reviews prior to my bad experience. Not only did I get charged after I cancelled membership before the trial period was up(site was not helpful), but they continue to charge me monthly! I am cancelling my debit card, so there will be no more charges from this scamming business, and will continue to try to get my money back! If they refuse, my bank will submit reimbursement.
IT SAYS TO PUT IN YOUR INFORMATION AND IT STARTS LOADING A LOT OF INFORMATION, WHICH I THINK IS FROM YOUR COMPUTER.IF THE SITE IS NO GOOD AT GETTING YOU THE INFO, SO WHAT IS IT THAT IT'S DOWNLOADING? IT'S COLLECTING COMPUTER DATA. THEY ARE CROOKS.
This site is one big SCAM! They tell you to please call back in 48 hours to cancel. The option is in the red box. The next time you call, ie. 48 hours later, same msg, and THERE IS NO RED BOX. And you don't even get the number you were asking for. SCAM SCAM SCAM
Total scam; they keep you on the hook promising to have your info if you'll just wait another 72 hours. On the 6th day they hit your card for $18.95 and if you don't get a cancellation confirmation, it will go on and on. I am attempting to contact the A G in the state where they are registered. Any info on them appreciated.
I wanted to look up a name for a phone number, so to be safe I gave a visa pay card that only has about $4.00 on it for the $1.00 charge and it will not ever have any more money on it because it was my friends pay card for a place he doesn't work at anymore. I received confirmation that the card was charged. Just as I suspected it was a scam. I never received my report and my log in won't work. Stay clear of this site.
Needed to do a reverse phone search to get evidence for my divorce case. Got totally different results than from other searches I know were accurate. Shows avaible info but has nothing. Refused to refund cost. Thank goodness for itelliues, a real peoplesearch site!
Called this company to cancel my membership and they still charge the $18.95 and got nothing for it the report came back with nothing stay away from this company 6/4/2010.
Overview
PhoneAgent.com has a rating of 1.1 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PhoneAgent.com most frequently mention credit card, email address and order details. PhoneAgent.com ranks 120th among People Search sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members