Phix Reviews Summary
Phix has a rating of 3.7 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phix most frequently mention customer service, new management and great quality. Phix ranks 38th among Men's Clothing sites.
I can't say enough about this amazing company: Their clothes are TOPS, and their customer service is STELLAR.
I feel so lucky to have literally stumbled upon your company and its website (via an ad I saw embedded in an article on an Oasis fan page, on Facebook, back in the Fall of 2018). Three orders later, and I am so happy! Thank you!
Cheers,
-David-
Boston, Massachusetts, USA
Bought the ruby jacket and am really pleased with it. Good quality and fit for a decent price. Thanks! Would recommend.
The clothing is fantastic quality and the customer service is brilliant! I love the design and the unique stylish way I look in the clothing
Thanks for one of your amazing velvet shirts 10/10. Delivered within 24 hours on standard delivery. Very happy!
Top quality shirts and jackets, I've got a few of them and I'm really pleased. Looking forward to grab something from their new summer collection.
I've recently purchased the Bolt shirt and Bolan scarf, and they both capture the essence of that classic Jagger/Richards 70's style. These now join my leopard kaftan and Hoxton shirt which are also from Phix! Top fabrics, great designs, and quick delivery.
Very pleased with the shirts I have received. The quality is to a high standard and the fit is great. The prints really stand out from the average shirt you see in high street shops. Quick delivery too!
Products are fake. They are not a helpful plus customer service is disgusting. They really cheats you. Dont know who have given reviews. Totally fake i think so their employees are only giving reviews. Totally waste of money.
Amazing quality clothes, at a price that fits
Quick postage, very happy with the items I bought.
Will look forward to buying from Phix in the future
Really nice and well photographed products, and prompt customer service. Really happy and will buy here again
Excellent products and quick and helpful customer service, will certainly buy again from here. Offers a wide range of high quality clothing.
As a customer for over 5 years, under the new management I can see the improvement in customer service and also product quality. It's literally 10/10 now! Very happy.
I found this brand one day by accident searching online one day and, I am so glad that I did. I eyed a very unique looking jacket on the site that very much was a statement piece and was just so eye catching that, I had to buy it. Unfortunately there were some issues in getting it delivered but there wasn't one moment through the whole process I was unsure of what was going on. My emails were replied to immediately by the amazing customer service that this company has and, because I payed for 1 day delivery and my item arrived a week later I was given a discount code for my next purchase if chose to buy anything else. I cannot stress enough how great this company is the items are well priced, look great, feel great and you are given the upmost care till the package arrives at your door. If you normally shop at high street brands or big online brands then definitely check this brand out, it will offer you an edge to your style that you wont find anywhere else.
ABSOLUTE GEM.!
An absolute gem of a store.
Definitely no scam or a fake.
The site is as genuine as u can get.:)
Customer service that excelled far beyond my expectations.
The two jackets that I bought are def rock n roll n London punk savvy.
Im so happy I stumbled upon the website n super delighted with my two new purchases
Already signed up for my newsletter.
Highly highly recommend..
WOW, I'M AMAZED TO SEE SO MANY POSITIVE REVIEWS, THEY MUST BE FAKE!
DO NOT BUY FROM THIS COMPANY, IT'S A SCAM!
I RECOMMEND YOU TO INVESTIGATE ONLINE ABOUT THESE THIEVES BEFORE YOU LOSE YOUR MONEY!
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The original post was lost when I posted the response, but long story short:
I bought a tshirt, and it never arrived!
I contacted them, and they gave two different dispatch dates, and after a few emails, I was ignored by their "Customer Service" people; they said that they don't see a reason why the item wouldn't arrive - like if I was lying about a simple tshirt?!
I have never had a problem with a "lost" item, and have bought from several online shops, in Europe and also from the US. Last good experiences were with Asos, Diesel, Jadedlondon and forever21.
To me this company is a scam.
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Response to PhixClothing Representative
I know it's not your fault, and that maybe u have to save face as part of your job; but this comes a year+ too late and only as a reaction to my post.
I won't waste more time emailing back and forth with your people. Only to be ignored in the end? No time for that!
U can keep the 20euros (of wtv amount it was), I don't care.
Or even better: Maybe u can use that money and pay at least an hour of Customer Service online training for your people, specially for Victoria Rose, who is the one who ignored my last FOUR emails.
Bye Felicia.
I really like this website as the clothes are really nice and the customer service is really helpful.
Always received clothing on time.
The clothing is great quality and the prices reflect this. I'm happy to spend that little bit extra. Great site with plenty to choose from! It's been nice to see the company grow as been a customer for the past couple of years :)
I have bought twice from Phix clothing and both times i have had a clear, concise selection to choose from. A simple interface allows you to navigate through the site with ease.
The site is also cheap for the style of clothes on offer, and there are usually some brilliant discounts.
After paying, which is a clear and easy method of payment, shipping doesn't take long at all and there is usually a follow up email hoping that you had received your goods.
All in all a very good clothing website
The coat that I bought from phixclothing was sent just in time for my holiday abroad so I was most certainly impressed that it came on time and I got asked where I got my coat from! The new management is a great improvement.
Ordered my coat from there and it arrived on time and i been wearing it none stop. Cheers Phixclothing
About the business
Our Exclusive range of mens Retro and Mod Clothing at Phix Clothing. Our bespoke range of mod and retro style jackets, harringtons coats and shirting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Sadly you haven't left us any information that i can use to look into this for you, but from what you have said it sounds like you placed an order using an untracked service and the carrier had some issues delivering the parcel to you. If you email us (info@phixclothing.com) we can look into this for you now to see if there is anything we can do. Again we apologise for any poor service you have received but within the past year we have put systems and processes in place to avoid ever having issues like this again.