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PeopleFinders

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Illinois
25 reviews
43 helpful votes
Follow Rich L.
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They use public recors and other data mining software to provide a teaser page or two. Caution should be used when agreeing to a one time or "free" trial period membership. Read the terms and agreements before any submission!

Date of experience: July 13, 2013
California
1 review
13 helpful votes
Follow Terry J.
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These guys are big cheaters. Even when you decline their offer of a membership, they still stick it to you. When you call to dispute they make it sound like you have Alzheimer's and don't remember what you did.

The report I got was wrong on top of that. Block their site.

Date of experience: January 13, 2016
New Mexico
1 review
11 helpful votes
Follow PatnMary S.
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Peoplefinders.com offered "current mailing address" for persons. I needed current mailing addresses for about fifty people to whom I was sending thank you's after my mother's funeral. I had names written in a guest book, but no addresses. So I searched on Peoplefinders.com, giving the first and last name, city, and state of the person. I got FIVE addresses for the first person on my list. I contacted customer service to inquire how I could tell which address would be the current one. The woman on the phone was very rude and unhelpful, even after I explained everything I've written here. She told me that Peoplefinders was not a private investigator and that I had to already know the information I was seeking in order to get it! What a ripoff! And it cost me $2.95 to cancel my trial membership, after only 30 minutes of unacceptable service.
Please don't give this company your business.

Date of experience: October 1, 2015
Idaho
1 review
2 helpful votes
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Totally inaccurate info
January 12, 2018

First they charge for a trial which is okay but then they charge you to cancel! Of course, no mention of that at the beginning. This company is a scam! My dad had a listed phone number and he died in 2001. I did supposedly find the people I was searching for but only to find that the phone numbers were completely bogus. My husband died last year and he was listed as alive and his phone number was one we had about 20years ago before getting cells. Dont waste your money! Im hoping they acknowledge my cancellation and dont charge my credit card for more services.

Date of experience: January 12, 2018
Pennsylvania
1 review
7 helpful votes
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PeopleFinders small print Scam. Beware!
March 13, 2023

I payed 95 cents to look up one person. Canceled within 3 days. Still charged 24.95 on 3rd day. Called their 800 number and they said I had multiple accounts and only canceled one of them.
How and when did I sign up for all this when I did one name search, put in credit card number and clicked search?! Apparently the scam is that you actually signed up for several accounts when you click on the search. And you better cancel all the accounts, you didn't know you opened, or you will be charged the monthly fee.
How can human beings, walk on this earth, and be so rotten?! Were they mistreated when they were younger? They better hope there isn't a place where dishonest people go after they pass. And what is wrong with the people who work for these low life's? What is their problem. Doesn't the girl at the other end of the phone get sick of lying all day, to irate customers? God bless the honest people!

Date of experience: March 13, 2023
California
1 review
9 helpful votes
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Scam
July 17, 2015

Once you've submitted your credit card number then they tell you there are no results for this person. How do I even know they did a search? The person I searched had a police record that they couldn't find which makes me very skeptical that they search anything. When I brought this to their attention and asked for a refund they would not give one. Looks and smells like a scam.

Date of experience: July 17, 2015
California
1 review
11 helpful votes
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PeopleFinders Scam
January 8, 2016

I would give them no STAR. The trick you into their $24.95 membership. I tried not to get caught by not signing up but they still gave me the membership if I didn't cancel. Read the email they send you. It says if you don't cancel within three days, you will be charge the full membership. I didn't think I signed up for the trial but that is automatic. It's a scam.

Date of experience: January 8, 2016
Kentucky
2 reviews
10 helpful votes
Follow Janet G.
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Once the credit card cleared for the. 95$, then I end up at another site needing to pay once again, so I back out and get the number to call and this hateful person wants my info once again. She then ask me why I am checking the person out and do they know it. Then tells me she can not cancel nor refund my money ( its only been 15 min.@ this point) and ask why I used another name credit card. I respond by telling her I used my husbands business cc # because its a business lookup. Tells me I can't do that. Shut this site down! I was smart enough to use a card with a small limit on it. I will be canceling the card this afternoon as soon as my husband gets here to cancel this fraudulent offer charge.
I would never trust anything they put in the reports if you can not get from page to page without having to pay more money. BTW. I never got the report that the site told me was being generated.

Date of experience: April 11, 2016
New York
1 review
3 helpful votes
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They had a promotion going for one report for $. 45 I did the one report they've been charging me monthly 2499 and the manager * refuses to return my money. I asked her why she said "i just don't feel like it". I even asked her if I can quote her on that and she said yes scam artist

*Personal information redacted by admin

Date of experience: November 27, 2021
New Hampshire
1 review
12 helpful votes
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They charge you 24.95 with out your knowledge and then refuse to give you a refund, they give you nothing in return, you pay for absolutely nothing. They are thieves, don't use them. Hopefully this company will be forced to shut down. Minus one rating.

Date of experience: November 30, 2015
Ohio
1 review
12 helpful votes
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Total scam!
April 7, 2021

I tested their service and it seemed to have ok data, but once I was locked into a 3 month contract by their manager * the hit rate dropped to less than 10%!
I'm stuck in a $1200 contract, lost my customer over it, and can't use their service. After multiple requests to help, * finally got back to me and said I'm stuck in the contract and he won't let me out! A reputable company would have discontinued the contract. I'm reporting them to the attorney general for fraud.

*Personal information redacted by admin

Date of experience: April 7, 2021
Illinois
1 review
9 helpful votes
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Total Scam!
August 15, 2015

Was looking for a friend who lived in Florida. It gave me an address for her in the community I live in. We are in a senior development and if she lived here I would have known. She does not live here, never did! She is still in Florida and I was finally able to contact someone who had her phone and new address Now I am being charged 24.95 per month, automatically taken out of my bank account monthly. I want my money back! Now to find someone to talk to about this. Whatever you do DO NOT USE THIS SITE

Date of experience: August 15, 2015
Pennsylvania
1 review
2 helpful votes
Follow Terryl T.
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I was trying to find my fiance's divorce records. They I paid for the one time report. They kept trying to sell me things and I didn't want and when I got the report everything was old and outdated. It showed his ex wife as living in Louisiana and she has been dead for over a decade. Don't bother with this. I specifically needed divorce information and that was specifically left out. It was a total waste of money.

Date of experience: March 29, 2019
Georgia
1 review
5 helpful votes
Follow Debbie T.
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Ran background check on someone that I knew had a criminal background. Their report said no criminal records found. I called to get refund and they refused saying I accepted the terms. They offered a voucher for another check. I refused that because they have no information. So, I lost 29.95. This company is a complete scam!

Date of experience: September 12, 2016
Texas
1 review
1 helpful vote
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Scam
May 22, 2017

Beware of using CFK People Finders. For one thing, their information is NOT accurate. For another thing, they automatically charge your account even after you have asked them to stop. They nickel and dime you with small charges, and if you don't look at your credit card statement, you would never know it. They are a SCAM.

Date of experience: May 22, 2017
Illinois
1 review
14 helpful votes
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Horrible
August 9, 2014

Horrible. The information was correct. I knew about a felony for the person I was searching and I used this site to determine if there were other convictions. The one I was already aware of didn't even show up. Worthless.

Date of experience: August 8, 2014
California
1 review
16 helpful votes
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This is a rip-off
January 6, 2015

This is a rip-off. I opened an account and I was charged $19.95 after I've learned that if I close the account in less than three days I'll be charged only $2.95, cancellation fees. I closed the account in about one hour after I opened it and I was not reimbursed for $19.95 as it was specified on the website. A few days letter I was charged again $2.95 for cancellation fees. I've sent a few e-mails and I've called the Customer Service Team… Guess what? They won't reimburse me the money; they said that is the price for accessing a report! For less than $10.00 one can use another website for a month.

Date of experience: January 6, 2015
Colorado
2 reviews
2 helpful votes
Follow Kelly H.
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This website states that "There are many reasons to conduct a people search. Many people need to obtain or verify a current address or phone number." and "Whatever your reason, PeopleFinders can help you find people, lookup phone numbers, and to learn more about an individual's background with criminal records, bankruptcies, foreclosures, court records, and more." Their data base is NOT current a demonstrated when I looked up a friend's new address she had been at for a month. I paid them approx $10.75 because I saw the words 'current address' and was taken in. Their 'customer service' refused a refund even though I pointed exactly the same thing out. Unfortunately the BBB didn't help me either? So AVOID these leeches like the plague!

Date of experience: December 14, 2020
New Jersey
1 review
3 helpful votes
Follow T W.
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Signed up for a free trial of people finder in June and canceled in July. I got a confirmation email confirming my cancellation, but my card was still being charged. I called again the customer service rep asked can I call back later because she is having technical difficulties. So I did…. I'm thinking it's done and completed then I notice a charge 2 months later. I emailed again. Still was not cancelled. I call again and the rep tells me I canceled one free trial but not the other. This company is a fraud and rip off…. Don't do the free trial!

Date of experience: December 15, 2022
Washington
1 review
11 helpful votes
Follow Hugh B.
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I thought I had found a surrogate phone book to provide the easy number of a a local for like a buck, ninety five. Instead, of course, in the deceptively obscured side print, they have noted a charge instead of $24.95 if I don't cancel within 24r hours; and, once again, of course, no refund policy. Isn't the world lovely?

Date of experience: April 10, 2015

Overview

PeopleFinders has a rating of 1.1 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 132nd among People Search sites.

service
37
value
37
shipping
16
returns
22
quality
31
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