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PDFSimpliReviews 2,008

2.8

From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+9
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 2.8 stars from 2,008 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 6th among Software sites.

service
68
value
69
shipping
25
returns
56
quality
59
This company responds to reviews on average within 1 day
New Jersey
1 review
0 helpful votes
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SCAM! Beware!'
January 20, 2023

This site is a scam! User beware of hidden fees! Recurring charges of 39.95 after the initial 1.95. This information is not clear when signing up. Please don't get scammed like I did!

Date of experience: January 20, 2023
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Colorado
1 review
0 helpful votes
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Deceptive company
January 18, 2023

I paid for their pdf software opener. It did not work on my phone or laptop. Their email to you says you have 30 days to cancel and get a refund. I paid
A total of $41.90. I kept trying to get their software to work. I called them within LESS than the 30 days they require for a refund, explaining over and over to a woman named Mili that their software has never worked on my phone and laptop. She was rude. Abrasive and constantly interrupted me saying I should have called earlier! And will only give me a partial refund even tho I never got to use their product. I explained that I could not use my laptop until the just recently, and their email says YOU HAVE 30 days to cancel and get a refund. She told me I can have a partial refund or NO REFUND! I asked to speak to a supervisor twice and she said they don't talk to the customers, I asked for the corporate phone number and she said you are speaking to it. I asked to speak with someone else and she rudely said call back. I Explained that it's not fair that a customer pays for their service and their product does not work and they only get a partial refund and she said she had other customers to talk to and she hung up.I also emailed and left a voicemail with their company much earlier explaining that I could not get it to work and asked them to help me but never got a response from them.

Date of experience: January 18, 2023
Israel
1 review
0 helpful votes
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Dishonest and shameless
January 14, 2023

Refused to honor an offer on their site delivering a free document after a 24 hour wait. Tried to get me to subscribe for payment. Not honoring comittment to provide a free document EVEN AFTER A CHAT.

Date of experience: January 13, 2023
Montana
1 review
0 helpful votes
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I purchased the software to create a short simple pdf fillable form. pdfsimpli.com did not work. The on line chat person kept giving me the exact same instruction that did not work. I had my co-worker try think it may be my problem, but he couldn't get it to work either. I told the chat person to cancel the service since it did not work. I took screen shoots of my request as verification of the request to cancel. Pdfsimpli didn't cancel the order and billed a set-up fee and monthly reoccurring fee. When I called to cancel I was only allowed to leave a message that would be returned within 24-hours. I called nine times and never received a return call. I finally reach a live person, and they said todays call was my first call and would only refund, 1 monthly fee. I said I could e-mail the chat conversation and screen shots of my cell phone call log proving I had called weekly. The girl called me a liar and hung up.

Date of experience: January 9, 2023
Spain
1 review
1 helpful vote
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STOLEN BY PDFSIMPLI
January 4, 2023

Consumers should be protected from scam companies like PDFsimpli. They charged me 39.95 euros twice EVEN when I had received an account cancellation email. YOU SHOULD NEVER USE IT. IT SHOULD NOT BE FREE ON THE INTERNET. NEVER PLACE YOUR CREDIT CARD.THEY WILL CONTINUE CHARGING MORE THAN 40$ A MONTH JUST FOR USING IT FOR WRTITTING FEW DOCUMENTS

Date of experience: January 4, 2023
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Oklahoma
1 review
0 helpful votes
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Title says it all. This is a scam. I bought a 1 time PDF conversion and they used my Paypal to take out 80 bucks

Date of experience: December 30, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

North Carolina
3 reviews
3 helpful votes
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DECEPTIVE!
December 21, 2022

Wasted almost 30-minutes uploading and figuring out how to complete my.pdf file only to be notified that there was in fact a CHARGE to download the file! VERY DECEPTIVE practice!

Date of experience: December 21, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Wisconsin
1 review
0 helpful votes
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You cancel your subscription and they lie to you and charge you anyways then continue and lie to you and send you on a wild goose chase, I had to have PayPal fix this as they tried to steal money from me. I literally had support agents from this site mock me and lie to my face to avoid giving me my money back from their unauthorized charge.

Date of experience: December 20, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Massachusetts
1 review
0 helpful votes
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AUD $65 a month. Totally not worth it. I couldn't even irk out how to convert a file & it took up half of my day. Do not go with this company. Canceled my membership & got charged for another month the same day. Not happy at all.

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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SCAMMERS! RUN!
December 16, 2022

After enter all your information, they will ask to create an account, after creating the account they will ask for PAYMENT!

Date of experience: December 16, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Romania
1 review
0 helpful votes
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STOLEN
December 15, 2022

Please be careful when signing up with this company. They will continue to take money out of your account without your authorization. The customer service is extremely rude, and when I asked to speak to a supervisor, she stated that they did not have supervisors and that she was not refunding my money. I have reported them for fraud. Do not sign up with this company unless you want your money STOLEN.

Date of experience: December 15, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Portugal
1 review
0 helpful votes
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100% scam! DO NOT USE
December 8, 2022

PLEASE DO NOT USE THIS COMPANY! It is 100% a scam; after you authorized a payment of 1,95 euros, they charge 40 euros at the end of the month. I could not even download the document! I had to contact Paypal to cancel the "subscription" I didn't sign up for and already reported the company; I can't even believe they get to use Paypal to scam people! There are some positive reviews on Trustpilot, and it is 100% them; they are masters at scamming!

Date of experience: December 8, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Illinois
1 review
0 helpful votes
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Scammers
November 22, 2022

I seen a charge on my account from these people I never used them i called and they was rude and told me that someone created sn account and there was nothing they could do about it so i called my bank and they reversed my money they wouldn't even cancel they account so so i have to get a new debit card I wouldn't have a gave a star but it wouldn't let me post my review

Date of experience: November 22, 2022
Poland
1 review
1 helpful vote
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Predatory payment plan of 2 dollars for 14-days, with fine print not clearly highlighted or obvious below stating it will begin charging your card a monthly sum unless you remember to cancel your subscription. Scumbags. No offer of any compensation for poor ethics from them - sharp practice avoid using them. Standard rely from them doesn't excuse their poor customer service and bad business practices.

Date of experience: November 18, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

California
1 review
0 helpful votes
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A scam and a catch 22.
November 13, 2022

A scam and a catch 22. They'll entice a busy you by offering a free trial for $1.95, knowing that you probably won't read a fine print that automatically charges your account $39.95 every four weeks. I caught it after a few days though and the chat person responded, "We refunded your payment and it should be in your bank account within 7 to 14 days depending on your bank. We also canceled your account from our end." When I didn't see the refund, the chat person assured me of a full refund if I submit "1. Transaction Receipt, 2. Date of the transaction, 3. Amount of the transaction, 4. PayPal email charged", which is a head-scratcher since they must have all these. But all they wanted was proof from me that I was charged more than a month ago, ergo that I was not entitled to a refund - a CATCH 22, since I had only a chat conversation as proof of cancellation!

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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Misleading
November 2, 2022

In this website you can not convert a PDF to Excel. I have tried it and it didn't work. They are also not free as they claim

Date of experience: November 2, 2022
Lebanon
1 review
1 helpful vote
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I edited my pdf thinking that it's free as in the title but I ended up paying for the software and it doesn't even work! Everything I erased still shows, it keeps processing but nothing happens and I cant download anything. Scammers.

Date of experience: November 1, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

South Africa
1 review
0 helpful votes
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Scam! Scam! Scam!
October 24, 2022

They advertised 14days free access which I paid for because I needed to convert 2 documents. This morning they stole R399, hard earned. The wrath of God shall meet you soon, foolish people.

Date of experience: October 23, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi We do not offer Free demo or trial we have a 14 day trial for $1.95 and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you

Missouri
1 review
1 helpful vote
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Huge Rip-Off
October 10, 2022

Do not sign up for a trial with this company. You can get free pdf conversions on the internet. They will auto renew for $39.95 a month for a free service. You can't get ahold of anyone to cancel the service prior to auto renew. Then when you call them off a credit card number... they are combative and rude. DON'T BUY FROM THEM.

Date of experience: October 10, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi We do not offer Free demo or trial we have a 14 day trial for $1.95 and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. You can cancel any time. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you

Cabo Verde
1 review
0 helpful votes
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Convert PDF to Word [Free]misleading publicity. We go through the whole process, then we are forced to create an account, and one more step and we are forced to pay to have the document converted. Which would be OK, if it weren't for the misleading advertising (FREE!). I don't mind paying but I can't stand being cheated.

Date of experience: October 7, 2022
Sarah H. — PDFSimpli Rep
over a year old

Hi
We do offer a free one time conversion it's under the delayed option. You will need to create an account to upload your document and wait for 24 hours to get your document if you can not wait for the 24 hour option We have a 14 day trial for $1.95 it will give you the document right instantly and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you