business logo of PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 2.9 stars from 1,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 2 days
+9
How would you rate PDFSimpli?
grey star
grey star
grey star
grey star
grey star
Germany
1 review
0 helpful votes
Follow H L.
Unfollow H L.
Send Message
Share Review
Report Review

Einfach abgebucht
October 22, 2024

Obwohl ich ihren Dienst nur einmal nutzen wollte, haben sie einfach ein paar Tage nach der Benutzung den vollen Preis für einen Monat abgebucht.

Date of experience: October 9, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hallo,

Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Alle unsere Dienste sind auf Abonnementbasis. Wir haben sehr hart daran gearbeitet, unser Produkt mit mehr Funktionen auszustatten, um Ihnen den besten Service zu bieten. Sie können unsere „Delayed“-Option ausprobieren und 24 Stunden auf den Download eines Dokuments warten, kostenlos. Oder Sie zahlen für unsere 14-tägige Testversion (für $1,45 oder $1,95), um Ihre Datei sofort zu erhalten, je nachdem, welchen Plan Sie wählen. Mit der $1,95-Option erhalten Sie 14 Tage lang vollen Zugriff und unbegrenzte Konvertierung. Wenn Sie das Produkt nach dem Testen nicht weiter nutzen möchten, rufen Sie an oder gehen Sie online, um das Abonnement vor Ablauf der Testphase zu kündigen oder zu einem anderen Tarif zu wechseln. Wenn Sie nicht kündigen oder den Plan ändern, wechseln Sie zu unserem sich automatisch verlängernden Basis-Abonnementplan für 39,95 $.

Je nach Ihren Bedürfnissen bieten wir verschiedene Pläne an. Bitte kontaktieren Sie uns telefonisch unter 1-844-898-1076 oder per E-Mail an support@worksimpli.io.

Mit freundlichen Grüßen,
PDFSimpli

Spain
1 review
0 helpful votes
Follow Isabella A.
Unfollow Isabella A.
Send Message
Share Review
Report Review

Parece rápido y bartao...
October 22, 2024

Parece rápido y bartao...si no me cargan nada más intencionadamente

Date of experience: October 9, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hola,

Gracias por la calificación de 4 estrellas. Nos alegra saber que tuvo una experiencia positiva en PDFSimpli. Valoramos su opinión y le animamos a que nos cuente más detalles sobre su experiencia con nosotros. Usted esta bajo un periodo de prueba por 14 dias. Favor de leer nuestros términos en la página y en un correo que le enviamos al momento de subscribirse. De no querer otro cargo, hágase el favor de cancelar la subscripción de lo contrario contará con una renovación automatica cada 28 dias por la cantidad $39.95 si no es cancelada durante el periodo de prueba.

Gracias por su atención,

PDF Simpli

Germany
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Send Message
Share Review
Report Review

Clearly a scam approach to require subscription at the end of the PDF editing process to be able to download the document.

Date of experience: August 30, 2023
New Jersey
1 review
0 helpful votes
Follow Olivia G.
Unfollow Olivia G.
Send Message
Share Review
Report Review

Easy to use and with my first experience was what I needed as an online.pdf reader and editor.

Date of experience: April 19, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to leave us your feedback and for awarding us a 5-star rating. Your input is invaluable as we continuously strive to enhance our services for our future clients. We're delighted to hear that our product met your needs effectively.

Best regards,

PDF Simpli

Illinois
1 review
0 helpful votes
Follow Ron A.
Unfollow Ron A.
Send Message
Share Review
Report Review

I prefer not to pay for adding 3 images to a document but im lazy so this worked out ig

Date of experience: January 25, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We appreciate your feedback! We're pleased to hear that you choose PDF Simpli our service was able to assist you with your document needs. If you have any questions or need further assistance in the future, feel free to reach out to us at support@pdfsimpli.com.

Best regards,
PDF Simpli

California
1 review
0 helpful votes
Follow Ronald A.
Unfollow Ronald A.
Send Message
Share Review
Report Review

I WAS UNDER THE IMPRESSION i COULD HAVE A FREE TRIAL BUT IT WOULD NOT LET ME GET MY DOCUMENT WITHOUT PAYING AND GIVING ALL THE PAYMENT DETAILS. WHY?

Date of experience: August 1, 2023
Italy
1 review
0 helpful votes
Follow Teresa C.
Unfollow Teresa C.
Send Message
Share Review
Report Review

Sino ad ora non ho ottenuto ancora nessun documento
December 26, 2024

Sino ad ora non ho ottenuto ancora nessun documento

Date of experience: December 15, 2024
Sarah H. PDFSimpli Rep
5 months ago

CIAO,

Ti ringraziamo per la tua recensione e per la valutazione a 3 stelle. Qualsiasi feedback è più che benvenuto poiché contribuirà a migliorare i nostri servizi per i futuri clienti. Saremo lieti di sapere che il nostro prodotto ha funzionato per te, quindi facci sapere alcuni dettagli!

Sinceramente,

PDF Simpli

California
1 review
0 helpful votes
Follow Roger C.
Unfollow Roger C.
Send Message
Share Review
Report Review

Your search said it was free
November 26, 2023

Your search said it was free. Now I have to monitor the app so it doesn't charge my card.

Date of experience: October 28, 2023
California
1 review
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Send Message
Share Review
Report Review

Very easy to use
January 25, 2024

Very easy to use. Only complaint is that it's not free as stated, but the cost is minimal.

Date of experience: January 24, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, I would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss the situation.

Best regards,

PDFSimpli

Michigan
1 review
1 helpful vote
Follow Rob N.
Unfollow Rob N.
Send Message
Share Review
Report Review

$#*!ty $#*! was in all the wrong places after i edited the document, $#*! you

Date of experience: May 10, 2024
Sarah H. PDFSimpli Rep
12 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

California
1 review
0 helpful votes
Follow Rach A.
Unfollow Rach A.
Send Message
Share Review
Report Review

Waiting until the end to let people know they have to pay, even for one dollar is scummy.

Date of experience: December 13, 2023
Czechia
1 review
0 helpful votes
Follow Lukino R.
Unfollow Lukino R.
Send Message
Share Review
Report Review

I just want one thing
February 19, 2024

I just want use it one time dont want pay 14 days. It make me angry loooosed time with thiss app i highly dont reccoment they

Date of experience: February 11, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Oregon
1 review
0 helpful votes
Follow Abigail O.
Unfollow Abigail O.
Send Message
Share Review
Report Review

This site is not intuitive
January 24, 2024

This site is not intuitive. I'm trying to get a 2023 W-2 and downloaded a 2022 form.

Date of experience: January 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. We understand the importance of obtaining the correct W-2 form, and we want to assist you in resolving this promptly. To better assist you, could you please provide more details or steps you took while attempting to download the 2023 W-2? This information will help us identify the issue and guide you through the correct process. Alternatively, you can reach out to our support team at support@worksimpli.io, and they will be more than happy to assist you in obtaining the correct form.

Regards,

PDFSimpli

South Africa
1 review
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Send Message
Share Review
Report Review

That went very smoothly
December 21, 2023

That went very smoothly. I'm using this for the very first time and it was a breeze

Date of experience: December 21, 2023
Sarah H. PDFSimpli Rep
over a year old

Hi

Thank you so much for your positive feedback! We're thrilled to hear that your experience has been positive so far. If you have any suggestions or if there's anything specific you're enjoying, feel free to share. We're here to ensure your continued satisfaction!
Sincerely
PDFSimpli

Italy
1 review
0 helpful votes
Follow Teresa G.
Unfollow Teresa G.
Send Message
Share Review
Report Review

Ho scaricato un unico documento
October 14, 2024

Ho scaricato un unico documento. Mi sembra per ora tutto lineare e semplice

Date of experience: October 3, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hola,

Gracias por su valoración de 4 estrellas. Nos alegra saber que ha tenido una experiencia positiva en PDFSimpli. Valoramos su opinión y le animamos a que nos cuente más detalles sobre su experiencia con nosotros.

Atentamente,

PDF Simpli

Philippines
1 review
0 helpful votes
Follow skaw f.
Unfollow skaw f.
Send Message
Share Review
Report Review

NO FREE TRIAL THEY ARE JUST SCAMMING PEOPLE, DO NOT BUY FROM THEM THEY DON'T REALLY CARE IF YOU CAN USE IT

Date of experience: June 7, 2023
Illinois
1 review
0 helpful votes
Follow Emily Y.
Unfollow Emily Y.
Send Message
Share Review
Report Review

Pretty good so far
April 6, 2024

Pretty good so far. Just starting to use so I don't have a true opinion yet.

Date of experience: March 27, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.

Sincerely,

PDF Simpli

Maryland
1 review
3 helpful votes
Follow Tolulope O.
Unfollow Tolulope O.
Send Message
Share Review
Report Review

A total scam
August 26, 2022

This "company" is nothing but a SCAM. The fact that on average there are multiple complaints about this merchant on different website is astounding. Quick search of "Pdfsimpli scam" or "Pdfsimpli complaints" tells you all you need to know.
This predatory and fraudulent business practice is one i have never encountered. For starters it is a one man show based out of Puerto Rico- disgusting despicable waste of skin called Sean Fitzpatrick He is also the CEO. When you call you are always speaking to someone in PR who really could care less about listening or helping customers resolve their issue

I was charged $39.95 monthly totaling $1300 by these scammers on a dormant acct. Charges I never authorized. I spoke with a lady named Mily at first then a disrespectful illiterate named Natalie and then a guy named Ray attempting to resolve this issue. I hit wall trying to get my money back. According to Mily i signed a contract in Oct 2019 that i did not cancel. So i demanded a copy of this contract i agreed to. If i don't have a copy the merchant should have a copy right? I am still waiting on that contract...

For individuals who have been scammed by this business Please file a complaint with the Federal Trade Commission; ReportFraud.ftc.gov, phone *******357 they investigate shady business practices and fraud cases like this also contact your State Consumer Protection office and file a complaint with the attorney general of your state. The more complaints generated, the quicker we can get the scammer behind this company investigated and put out of business.
I intend on getting every penny taken fraudulently from me back and also looking at small claims court for litigation. Please don't just sit back and do nothing. Report, Report, Report! This business has multiple complaints monthly. On other sites; daily, we all can't be wrong. This morally bankrupt "company" has ripped people off for far too long. Report PDFsimpli. It is a sophisticated scam

Date of experience: August 26, 2022
New Mexico
1 review
0 helpful votes
Follow Candida K.
Unfollow Candida K.
Send Message
Share Review
Report Review

I am a total clutz when it comes to this sort of activity but you got me through it. Thanks

Date of experience: November 9, 2023
California
1 review
0 helpful votes
Follow Albert I.
Unfollow Albert I.
Send Message
Share Review
Report Review

I don't like that you ask for this before I can see my downloaded file.

Date of experience: April 14, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for review. We understand your concern but we need a review for the best quality of service we can give you. Please give us more details on your experience as it will be helpful for future customers.

Sincerely,

PDF Simpli