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PartsVu

How would you rate PartsVu?
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Texas
1 review
0 helpful votes
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Excellent service and fast shipping!
December 16, 2021

Excellent service and fast shipping! Will be shopping here from now on!

Date of experience: December 16, 2021
Mississippi
1 review
0 helpful votes
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Overall great, quick shipping and no surprises
February 5, 2023
Updated review

Overall great, quick shipping and no surprises. Mercury OEM products.

Date of experience: February 5, 2023

Overall good
January 25, 2023
Previous review

Overall good.

Date of experience: January 25, 2023
Alabama
2 reviews
0 helpful votes
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Great experience.
February 3, 2023

I've not gone through the entire box yet but it arrived quickly. Thank you!

Date of experience: February 2, 2023
Iowa
1 review
0 helpful votes
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Everything went fine, looking for the right piece and you had it

Date of experience: August 1, 2023
Maryland
1 review
0 helpful votes
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Only 3+moths for delivery
January 14, 2022

Website stated it was in stock, well not quite. Took over 3 months for delivery.

PartsVu attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Rick S. PartsVu Rep
over a year old

Hello Tom,

Thank you for your order and for your review. We appreciate the feedback. I am glad that you have received your order. I do see that it was ordered at the end of august and you were notified that the part was on Backorder with Yamaha. Also, I apologize if you felt misled, but we do not have an in-stock out-of-stock notion on our website. Due to national supply chain issues being felt everywhere, unfortunately, all parts are not in stock. I do sincerely apologize for any inconvenience or frustration as I completely understand. I do hope that everything arrived well and if you do have any questions or concerns about this or any order please give us a call at 888-625-5460.

Happy Holidays,
Jessica

North Carolina
1 review
0 helpful votes
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Great Company
May 5, 2023

They have the best customer service and prices around!

Date of experience: May 5, 2023
Oregon
1 review
0 helpful votes
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Very professional
August 2, 2023

It was nice to chat with knowledgeable staff. Thanks for the help

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Suppose to be delayed shipping till January 2022 but arrived early December 2021!

Date of experience: December 15, 2021
New York
1 review
0 helpful votes
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Why didn't I receive free shipping on my order?
December 11, 2022

Very professional and understanding customer service.

Date of experience: November 11, 2022
Jessica Z. PartsVu Rep
over a year old

Hello Bart,

Thank you for your purchase and for your review. Your feedback is welcomed and appreciated. I do sincerely ap[ologize for the inconvenience and confusion. Orders that subtotal 149 and over qualify for free shipping. I see that you used a coupon for 15 dollars off, putting your subtotal at 136.03. Because the subtotal did not meet requirements the system will not automatically redact the shipping. In this case, since you were unaware of the policy, I will refund the 8.99 shipping as you are a loyal customer and we sincerely appreciate you. You should see a credit memo momentarily, and you should see the funds settle in a few days. We thank you again for your feedback.

Kindest regards,
Jessica

Maryland
2 reviews
0 helpful votes
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Took a while to find the right products
February 5, 2023

Took a while to find the right products. Much better web site than some others though.

Date of experience: February 5, 2023
Washington
1 review
0 helpful votes
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Mercury Verado parts
April 10, 2023

Parts came in a timely matter and just as described

Date of experience: April 10, 2023
Georgia
1 review
0 helpful votes
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Fantastic diagrams to pick the exact parts i need.

Date of experience: January 6, 2023
Alabama
1 review
0 helpful votes
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I was really impressed with the super quick shipping!

Date of experience: February 6, 2022
Maryland
1 review
0 helpful votes
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Great site to navigate, good products and reasonable price

Date of experience: December 29, 2022
Florida
2 reviews
0 helpful votes
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Jennifer in product support responded quickly and was very helpful to my order inquiry.

Date of experience: April 10, 2022
Florida
1 review
0 helpful votes
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Glad to see you had these in stock so that I could change propellers.

Date of experience: April 10, 2022
Florida
1 review
0 helpful votes
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Easy to use web site
December 13, 2022

Easy to use web site. Product as listed, shipped quickly

Date of experience: December 13, 2022
Texas
1 review
0 helpful votes
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Everything be great., Parts where delivered on time. Very easy transition with no problems

Date of experience: April 10, 2022
Virginia
1 review
0 helpful votes
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Great customer service, fast shipping once item was in-stock, thank you!

Date of experience: April 9, 2022
Florida
1 review
0 helpful votes
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Good experience with the website and description of products

Date of experience: May 29, 2023

Overview

PartsVu has a rating of 3.8 stars from 2,220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartsVu most frequently mention customer service, fast delivery and timely manner. PartsVu ranks 9th among Auto Accessories sites.

service
290
value
25
shipping
25
returns
15
quality
1,712

Instant Feedback

9,304 reviews