Thank you for the excellent service, very happy my with bridal lehenga choli and got so many compliments. The embroidery and color of the lehenga is come as shown it at the site picture. And also I have issues with my measurement in the outfit but your customer service answered me all my questions nicely.
This was my first time buying a traditional outfit from Panash and i am so glad i did. The quality was great plus the customer service was impeccable. I asked for my order to be expedited and they did. Thank you
I was very pleased with my order. They delivered it within two weeks even though both of the salwars I ordered was to be customized. The customization was perfect, the quality of the clothing was very nice, and the salwar looked just like how it did in the pictures! Panash India was a great choice for us and we will definitely be ordering again.
I ordered a pink lehenga for my engagement and I am glad that it is delivered on time. The lehenga fits me really well. And also the embroidery work on the lehenga is so beautiful and alluring. Your customer service is also good, they helped me with all my queries regarding the outfit. Good job Panashindia!
I was wary at first due to all the customer service issues reported here; however, my experience was the exact opposite. My products arrived on time and they were excellent quality. I had asked for expedited shipping due to my event, and Esha from customer service really delivered. The service and products were excellent - I highly recommend.
I got my lehenga on time ( I was also skeptical like many of you may be). I had to trust one website and I am glad I choose Panash. The customer service was prompt over WhatsApp and email, Thanks to the wonderful team and look forward to order more.
I ordered some men's clothing and I got an email that they will let me know when it shipped. I still haven't heard from them. I wanted to cancel my order but they assure me they will speed up my order. Haven't heard anything yet.
I ordered from a different company 2 weeks later and I received my order today. They kept me updated on what's going on. I wouldn't order from Pan ash again. Sorry
We regret any inconvenience you've experienced, and we want to assure you that we are actively working to expedite your order. If you have specific details or if there's anything else you'd like to share, please reach out to our customer support at support@panashindia.com. We want to make things right and ensure your satisfaction.
My first purchase recently from Panash was a dress which was delivered on the time and I must say the product is very much what is shown online. The color is very beautiful and fabric is absolutely gorgeous. I'll definitely buy more from Panash.
I ordered a lengha from Panash. I ordered the skirt to be an A line and it came with a full skirt that is about 6 inches larger at the waist and about 4 inches too long. It fit my 50 year old aunt better than me. I have to find a tailor to fix this now. The blouse, is falling apart and has never been worn! The adorning material was glued on and is flaking off as we speak. I have to go to the fabric store and try to match it and try to repair it myself. The stitching is coming apart. In addition, the whole outfit smells terrible. It smells like fish and I can't seem to find out how to get rid of it. I have had it airing for over a week and the entire downstairs of my house smells terrible. I don't know how I am supposed to wear this to a wedding.
Hello Shehara,
Thank you for writing to us.
Please accept our apologies for a bitter shopping experience this time with Panashindia.com.
We have emailed you a resolution from our end.
We hope that you would excuse us for this not so pleasant shopping experience with us and continue to trust us for your future ethnic shopping.
Assuring you the best of our attention at all times.
Regards,
Manish
Team Customer Care
I ordered 5 salwars from them in standard stitching and they fit me really well. Good service by Panash, unlike others I was attended each time on call and they were pretty quick in emails too. Panash you are favortie now.
I ordered a Salwar Kameez from Panash in Decmeber and paid for customized stitching however, when it arrived, the pants could not go up my hips at all and the dress was waaaay too long and the symmetry of the design was not aligned. I need to lift it with my hands so i can walk without falling. I contacted Panash and their response was that they would alter it but i need to pay for shipping which I refused. I opened a case with Paypal for 100% refund and i have emailed Panash 3 times for return instructions and no response. Do not purchased from this place -- it's a disaster.
I bought a lehenga and the blouse is so cheaply made. The thing that's supposed to be made out of glass is made from paper and already peeling off from the blouse. The necklace I spent so much money on does not look like the picture. It looks lot bigger and gawdy. Both products are horrible.
We're truly sorry to hear about your disappointing experience. We strive to provide high-quality products, and it's disheartening to learn that your recent purchase did not meet your expectations. Your feedback is valuable to us, and we'll make sure to address these concerns with our team to ensure improvements are made. Please reach out to our customer support team at support@panashindia.com with your order details, and we'll do our best to assist you further. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
The items ordered was beautiful and the custom stitching was done professionally. I received prompt communication to any queries that I had. The item was delivered and received very quickly. I have had an excellent experience with Panash and would highly recommend them.
I ordered a complete look for my sangeet that included some jewelry and a lehenga. Both were of good quality. I am especially impressed by the tailoring. They took care of my measurements nicely. It was a high bet since this was for my wedding but I am much happy with the products.
I love it, stitching is perfect 😍, i will definitely recommend this site and come to me in perfect timing
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your purchase and that the stitching is perfect. Your recommendation means the world to us! Don't forget to tag us or use #wearingpanash so we can see you looking fabulous!
I was super skeptical about online shopping before my experience with Panash India. I had to attend my cousin's wedding in India so I had ordered a lehenga from the website and got it custom tailored, the fitting was perfect to every edge and the quality was better than shown on their website. I don't know if I got lucky or maybe Panash India is the one to put your trust on. Anyway, Thankyou Panash. I will be surely be coming back to you.
Hi Panashindia! I got my salwar Kameez today. Its beautiful, elegant and lovely. I just love it. I cn't wait to get it stitched and wear it for my bestie's wedding :) Thank you so much Panash for assisting me till delivery :)
Panash India is an amazing and responsive website. And I loved exploring this website. And collection was outstanding. I found the designs and patterns for which I was looking for. And the color combination is just wow. I highly recommend this to all my friends and relatives.
Hello Surbhi,
Thank you for writing to us. Your word of appreciation makes us work better.
We look forward to serve you soon again.
Regards,
Manish
Team Customer Care
I bought a green saree from Panash and it was difficult to choose/decide from the lovely collection. Prices were well within my budget and the quality of the saree is beautiful. I can't wait to wear it! Would recommend Panash to my friends and family
Choosing from a lovely collection can be a delightful challenge, and we're pleased that you were able to find a beautiful green saree that you're excited to wear. Providing products within your budget and maintaining high quality is important to us. Thank you for choosing Panash. We can't wait to serve you again!
I did an online purchase for a Georgette saree. When I received the product the sari material was never georgette. I felt very bad that I was fooled $ 76.00 for the saree. On the website it mentioned a georgette material and it turned out fake. Pieces of cloth have been attached to the saree to have a dual tone. Very Very bad. Never purchase from Panash online.
Hello Meena,
Regret for the disappointment on your shopping with us. We are keen to know more about your complaint. Our customer service team will reach out to you today and resolve this as soon as possible. We look forward to your continued patronage. Thanks.
Overview
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much Roya for taking the time to leave us a 5-star rating – it’s much appreciated.