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Pacas has a rating of 3.5 stars from 1,223 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience and fast delivery. Pacas ranks 78th among Clothing sites.
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Package arrived ripped and chewed up with the wrong items inside. My first and also last time ordering from Pacas. It was impossible to reach customer service!
Purchased as gifts, but I'm sure they'll be appreciated.
Wanted to use the Holiday30$ discount code but never saw a field to enter it.
Shopping is easy if you remember that the different sizes do not offer the same pattern selection.
Loved the socks but they came 5 days after instead of 2 days shipping.
Very pleasant so far. Very comfortable and fit really good
Very slow receiving first time discount email. I'm disappointed in range of men's color/styles, which are even more limited with X-Large socks. I ordered a 6-pack of men's XL socks and, for a full week, received notices that they were getting ready to be shipped. Then I received notice they were out of stock. In fact, ALL men's XL socks were out of stock, so I asked for a refund, which has yet to be acknowledged or received. Instead, I receive a mixture of notices that either ask me for a review of the products I "received" (none), or notices about their delivery, which has yet to occur.
I will never do business with Pacas. I highly recommend no one else does, either.
Very slow receiving first time discount email. I'm disappointed in range of men's color/styles, which are even more limited with X-Large socks.
It was ok. Everything worked. Thank you
Came quickly
Beautiful socks. Thick warm soft and great workmanship. :))
It was quick and easy to order. Website easy to navigate. Everything shipped timely and arrived quicker than expected.
Was.loolimg for comprssion socks. Found paca offered compression style ao i purchased a 3pack. I also pirchased quarter hiking socks for the extra cushion. Dedinitely will be purchasing more pairs. They are comfy and keep feet dry. Wesite is easy to manueve, and shipping is quick,
I got to check out without a clear sense of how to take advantage of the discount offered. I put in info for 30% discount. Where is the discount? When I discovered the code and entered it into the final calculation, I didn't receive the discount. I wrote to Pacas explaining the situation and got an instant reply, which clarified the process and gave me the discount. Very impressive.
I put in info for 30% discount. Where is the discount?
Super easy. I knew what I wanted and zippy quicky, I got them ordered. Check out was a dream. And shipping was fast even during the Christmas season.
Great, easy to zip through the ordering process.
Quick, easy and to the point. Good quality and fast delivery
Website took a LONG time to load. For Paca's sake, I hope it is because you are having high Christmas shopping volume.
Website was user friendly and was easy to place my order. And arrived as promised.
Could use more sizing information. Return policy statement
Web site let me order items that turned out To be out of stock with out notification
Then the replacement was sent to wrong address, I have not received the replacement yet.
Great and quick experience! Arrived in time for Christmas! Warm and comfortable, I would buy again:-)
Good website. Good ordering and delivery experience. The product is beautiful!
Quick & easy delivery. Wonderful products. Love them!
Why so few choices in men's sweaters? No Cardigans?
Ordered sox for my wife and me. We both LOVE them. I also like that the company works with children's hospitals.
Answer: While I caution using the word "scam", here's a few fun facts about PACAS: -Per label on the socks I receive, ONLY 42% ALPACA! Pacas advertises socks as 100% alpaca fleece, company email and social Media comments states 50% alpaca, website conveniently does not list fabric contents. -Pacas has claimed on IG/FB their products are manufactured in USA with alpaca fiber from Peru but no additional information is available to verify. Their packaging and website conveniently contain no manufacturing/origin information about their products. -Additionally, they have multiple conflicting statements and ads about their donations to children's hospitals and no pictures, posts, or press releases are available to support any donation claims from the company. -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. Most of those reviews appear to be "verified site experience" in exchange for a coupon code and many are clearly FAKE. It appears the company is attempting to cover up real reviews from customers that never received their orders. They have also deleted hundreds of comments on social media from unhappy customers with incorrect, defective or missing orders. *See FTC site for regulations and guidelines for wool/textile labeling, "made in USA" labeling, shipping fulfillment and reviews/endorsements, as well as an online form for consumers to report fraudulent behavior and concerning business practices.
Answer: Totally unresponsive to my emails. Thankfully used PayPal so was able to open a complaint. Was a total waste of time and created unnecessary stress during an already stressful time.
Answer: My guess is that many of the reviews are not made by real customers.