Received a damaged item Dec 21. Had difficult being given a return form and address. Only received after writing a poor review on different website. Now I have returned item (with tracking) and have yet to hear from Ozgameshop. Despite trying to contact via email and website. I would avoid this company.
Always my go to website for games that are hard to find. If found locally would either be preowned or stupidly expensive even for an old game. Good pricing too and fast delivery. Never fails to impress. Highly recommended
Heya everybody.
I just wanted to let you know that i am new to this site and for me it was an easy transaction great value for money. I would recommend to others. Thanks for having this shop available. Postage is good value too. I will definitely look to use this website again in the future.
Thanks a bunch Nicholas Morgan.
I've tried ringing no luck
I've tried online chat - it's rigged not a real person
They don't track deliveries so I can't follow up?
Now I'm worried I've been scammed
Sooooo frustrating is the silence- no response no way to chase it or speak to a person.
Wish I paid more and I'd have my present for my daughter which was 2 weeks ago! So angry
My delivery did not arrive and i have had to search for a way to contact Ozgamesshop.com to tell them. When i did finally find an address to email - it was an automated reply - so still no real contact. Still no deliver. Really poor customer service.
Ozbargain is the gold standard for new releases and special editions. Their prices are fair, selection is fantastic and customer service is second to none. It's great to see an Australian company doing so well and offering a fantastic service to locals <3
Absolutely outstanding website, I get very nervous ordering things online, but this site was super easy and clear with it's explanations. I completed my order within the minute! I loved shopping here and would most definitely shop again any time! :D
Ozgameshop are always among the most competitive (if not the cheapest) price. Never had an issue with a delivery. And, their player points reward system is fantastic, giving back on your purchases, so you can gain discounts on future purchases. And they stack up quite quickly. Great seller.
I'm still genuinely surprised when I come across an obscure game I can find it at Ozgameshop for a great price and cheap shipping (plus today got double player points so that is a bonus, $2.50 voucher accrued soon). Happy customer
This is now my second purchase from them. Goods arrived within stated timeframes. A great selection of interesting games on offer. I am not sure how to join their mailing list, so I keep checking their website for new items and offers.
If you haven't checked out their service yet, you are missing out. Solid prices, plenty of deals, membership points for even more value when you come back for future orders. I have ordered a lot of goods from them over the years and is always one of my spots to check before deciding.
The games are cheap, sourced from international markets and delivered to your door in a timely manner. It's worth the waiting a few extra days at release for a $20+ discount. I've never had any issues with my orders from this site and would highly recommend them for physical or digital game purchases.
I didn't expect to be able to get all the present shopping done for my kids' birthday - great stuff on here.
The checkout process was a bit clumsy, but overall very happy with how much I spent and what I got - thanks!
I've been using this company for a few years now and never had any problems. Always arrive either early or ontime. Never had anything broken and always been very happy with my order. The prices are great which keeps me coming back and I like that they offer UK PSN cards which I buy frequently. Highly recommend them.
Been using Ozgameshop for a few years now. Their prices are usually cheaper than anything I can find in Australian stores and competing websites. To this day I have always gotten my order on time and in excellent condition. Shipping is affordable and they often have periods where standard shipping is free worldwide.
Having been buying from ozgameshop for years. They never disappoint when I'm looking for something a bit more obscure, hard to come by or a physical release when it's not available in my country. Keep up the good work ozgameshop.
Ozgameshop is always my first online-shop to go to when I'm looking to buy video games, both new releases and games that I save for later. Prices are great, usually get the free shipping when I buy more than one game and I really appreciate the points system as well! I've had an issue with them once concerning a mistake made and they were very compliant and understanding with the issue. Will keep ordering from them in the future!
The website is easy to navigate and the prices of Nintendo switch games are excellent and much more affordable compared to other sites. You even get some money back to use on your next purchase! Definitely shopping here again!
The prices within Australia are good on release if you take in the delivery costs online through other websites.
The customer service team have been nothing but responsive and attentive to me. They even have reward points you can use to get discounts.
I only just discovered ozgameshop a month or so ago and this is the second time i have shopped here, 6 games in total and very pleased with product and the friendly and prompt staff that are eager to answer any query you may have. A+
Answer: Hello Dietrich, thank you for getting in touch with us about this. I have checked our website and I can see that our Standard Delivery is $1.99 and our Express Delivery is $4.99. https://www.ozgameshop.com/page/delivery Do you happen to have a screenshot of this? Looking forward to hearing back from you. Kind regards Argy
Answer: Hello Hadden, thanks for getting in touch. I am very sorry as this is not something that I can confirm :(. I would say your best bet is to use this link: https://www.ozgameshop.com/request-an-item. This allows you to request the item directly from our Buying Team who contact us and we then contact you with the outcome. I hope this helps, if you need anything else, please don't hesitate to contact us. Kind regards, Julia
Answer: Cheapest website that had to product I wanted (Go-tcha and Go-tcha Ranger)
Answer: Definitely legitimate. I buy from them via Cash Rewards. They would not be on there if not a legitimate business.
Answer: I've never been scammed. Always paid and got my product. Good customer service too.
ozgameshop.com has a rating of 4.7 stars from 376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ozgameshop.com most frequently mention great prices, free shipping and player points. ozgameshop.com ranks 8th among Video Games sites.
Hi Teresa, as we state in the automated reply, can you reply to that email so our advisors can look into this for you? :) -Diego