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OrchidRomance

How would you rate OrchidRomance?
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California
1 review
0 helpful votes
Follow David W.
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Website is very difficult to follow, it does not show me how my credits are being used or how much each message cost. I do not easily see where I can post a picture to my profile.
I do not see where I can easily check prices on credits. Or rules and restrictions from the site.

Date of experience: September 3, 2022
Support Team L. OrchidRomance Rep
over a year old

Dear David,

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. You can check your credit balance on the Credits page anytime. Also, when you don't have any credits on your balance, the system notifies you about it.

Chat costs 2 credits per minute, during this one minute you can send any amount of messages.

In order to upload a photo, please click on the portrait icon in the top right corner of the page, then select “Your profile” from the menu. This will take you to the profile settings page. Please take note that the size of each file should not exceed 6 MB; file formats accepted are JPG or PNG. Each photo will have been moderated and, upon completion, will be uploaded to your account.

You can always check our actual prices on the Credits page and choose the needed package.

All the information about the platform is available at the bottom part of the website, you can check the rules on the following pages:
https://orchidromance.com/public/about-us
https://orchidromance.com/public/community

We’re here for you anytime.

Please feel free to contact us via support@OrchidRomance.com in case of any questions.

Kind Regards,
OrchidRomance Customer Support

RU
2 reviews
0 helpful votes
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Orchidromance
July 20, 2022

It's cool that on OrchidRomance you can meet people from different countries. And you don't feel the language barrier, you can even use an online translator. Or maybe you just feel the thoughts of someone close in spirit. I feel really good here.

Date of experience: July 19, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Kenneth,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

Feel free to contact our customer service department if you have any inquiries at all via support@orchidromance.com. We will be happy to help you!

Kind Regards,
OrchidRomance Customer Support

Ukraine
1 review
0 helpful votes
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Orchidromance
October 5, 2021

After the death of my spouse, I was a crushed for a long time. My daughter registered me on OrchidRomance platform to meet and communicate with other people. I correspond with a woman who also recently became a widow, we have a lot of common topics.

Date of experience: October 4, 2021
Support Team O. OrchidRomance Rep
over a year old

Dear Donna,

Thank you for sharing your story with us!

We are pleased to hear that you enjoy our platform and this comfortable place for communication.

Best Regards,
Support Team OrchidRomance

California
1 review
1 helpful vote
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Total Scam
October 27, 2023

When you correspond you are not corresponding with the individual pictured, but rather some internet troll or bot. Shortly they request virtual gifts, which can be purchased on the site. They are gifts to the owners, as there are no real women on this site! Just photos! It is a total scam. If you are interested in today's version of phone sex...go for it. You can talk as dirty as you wish! Be forewarned this is NOT a dating site! It is a scamming site. I found photos of the same woman used on several websites with a different name and profile each time. Often the respondents make significant errors in their responses to you! Plus, if you notice the "On-Line" light many are available 24/7. When asked about the fact that they were available 24 hours a day they had a uniform response of "I couldn't sleep!" However, they couldn't sleep for days!

Date of experience: October 20, 2023
Washington
1 review
1 helpful vote
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Not really sure what this site is
January 30, 2023

Not really sure what this site is. Is it real? Do people actually meet. Do the women on the site really want a relationship? Are they paid by you to get people to simply spend money here. Are the women on the site hoping to move to the US or stay in their home country? It all appears very fake.

Date of experience: December 30, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear John,
Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

Let us explain the purpose of our website. MIRRORNAME is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people.

Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.

We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Our main goal is to provide you with the best service and your satisfaction is our priority!

We’re here for you anytime. Contact us via support@OrchidRomance.com if some questions pop up. We will be glad to assist you.

Many thanks,
OrchidRomance Customer Support

Idaho
1 review
0 helpful votes
Follow John A.
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Since you change your search feature it is more difficult for me. ( that's the negative) This site is and has been my best online experiance looking for ladies of common interests with me. (That's the positive)

Date of experience: December 30, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear John,

We do appreciate that you found some time to leave your review.

Thanks for sharing your opinion with us, it definitely helps to improve the service we provide.

Kind regards,
OrchidRomance Customer Support

Washington
1 review
0 helpful votes
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Not interested in women asking me if I want to see them naked. It's appealing but not looking for that. Looking for serious women that want a future. I'm a single father of 5 kids. I like and want honesty and integrity.

Date of experience: February 17, 2024
Texas
1 review
0 helpful votes
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I have only had one conversation at this point
August 26, 2023

I have only had one conversation at this point. The site is easy to use and the women are pretty to beautiful. I have found that they make assumptions, and have not read my profile. But this is expected.

Date of experience: July 26, 2023
Support Team L. OrchidRomance Rep
over a year old

Dear User,

Thank you for leaving this feedback!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Please contact us via support@orchidromance.com and we will be happy to help you!

Best Wishes,
OrchidRomance Customer Support

Florida
2 reviews
1 helpful vote
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I gave my opinion in a number of emails
September 27, 2023

I gave my opinion in a number of emails. I believe this site is all about money and quite a few of the profiles on here are fake or the interpreters are blocking the open communication between i and the ladies.

Date of experience: August 27, 2023
Michigan
1 review
0 helpful votes
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This is a very good site I must say and the women are very beautiful and respectful. The site let's a guy get to know who he is talking to without interrupting a guy for More money. They make the experience enjoyable

Date of experience: November 7, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Ron,

Thank you for posting a positive review! We appreciate your feedback.

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

We wish you a pleasant time on our website!

Best regards,
OrchidRomance Customer Support

Wisconsin
1 review
0 helpful votes
Follow Keke Z.
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20 credits really is not enough to get a feel of the app or to get a form of conversation. Not only that the list of men or people on this app is very limited that I have seen so far. Which suck seeing the same people in few seconds.

Date of experience: January 8, 2023
Support Team O. OrchidRomance Rep
over a year old

Dear Keke,

Hello and thanks for finding time to submit your review.

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

Best regards,
OrchidRomance Customer Support

Ohio
1 review
4 helpful votes
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Nobody wants to actually get to know you, all they want to do is send pictures and eat your credits up. I ask questions to get to know them and they ignore them and just talk dirty, I'm not here for that, that stuff should come once you get to know them. I ask one person for something and everyone does it like same people are answering you.

OrchidRomance attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Johnny,

We are sorry to hear about your experience on our platform.

It is important for us to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them.

Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

We would be glad to hear more details about your communication experience on the website. Please contact us via support@orchidromance.com and our professional support team will be glad to assist you with this issue.

Looking forward to hearing from you soon!

Best regards,
OrchidRomance Customer Support

Iowa
1 review
0 helpful votes
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I've been with you many months
March 27, 2024

I've been with you many months. This week I logged on and EVERYTHING was gone. My profile, my messages, my mail, my ten saved contacts. Could not reach your customer service, so Im not real happy with you right now

Date of experience: March 16, 2024
Support Team O. OrchidRomance Rep
11 months ago

Dear Jim,

Thanks for bringing this matter to our attention, but it seems we need more details to help you effectively.
Don't hesitate to contact us via support@orchidromance.com if you need help, we'd like to look into it and make things right for you. You can be assured that we'll investigate your complaint and take all necessary steps to rectify the situation.

Best Wishes,
OrchidRomance Customer Support

South Carolina
1 review
1 helpful vote
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Seems like these women are not real they are bots and just like to talk and talk until you're out of credits. I guess all the dating sites are like this men pays for the credits and women gets paid for talking to them.

Date of experience: November 21, 2023
SupportTeam A. OrchidRomance Rep
over a year old

Dear Chris,

Thank you for leaving this review!

Please feel free to contact us via support@orchidromance.com anytime if you have any questions or need assistance.

Best Wishes,
OrchidRomance Customer Support

Texas
1 review
0 helpful votes
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Avoid This Site
September 11, 2022

This site can be costly. You are charged for every chat message send to the person you're chatting with. When you think you are ready to move forward and exchange personal information. Your information will be block from being summited. Anyone wish to move and comunicate elsewhere, and if you were to asked the girls for their email addresses they will respond saying Let's stay and chat here. The women here i are paid clients to keep you chatting and to consume all you financial credit. If you are looking for Love i recommend other site where you can pay 80% less than this site and get more results when you pay on a monthly or quarterly basis than being charged per chat on this site. Don't waste your hard earning here I have been here for 4 months and the same poor excuses is lets get to know each other better. Pay attention Guys to the Red Flag. Its not worth you efforts here.
EW

Date of experience: August 12, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Earl,

Thank for you your feedback.

I do share your concerns about the price and there is a reason for such prices that we have. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our Regional Partners in that process. It really takes a lot of effort and requires a lot of resources. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses.

Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website. Pay attention, that the Internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other members. More on that: https://orchidromance.com/public/anti-scam-policy
If you want to get confirmed and valid contact information of another member, we have a special procedure – “Contact Request”. Please let us know if you want to know more about it.

It is real life. Every member communicates the way he/she is used to in real life. We cannot force the members to leave the website and provide their personal contacts to communicate with other members, they have their free will to do so. People register here to communicate with other members, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions, and they are free to do so.

From our side, we try to provide every member with a positive communication experience on the platform. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

Be advised that we cannot guarantee and do not promise members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people. We recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match. We do not pay the validated members for communication with other members and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.

If there’s anything we can do to help you further, let us know via support@orchidromance.com.

Sincerely,
Orchidromace Customer Support

Colorado
1 review
0 helpful votes
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I gave the rating I did because I am new here
January 28, 2023

I gave the rating I did because I am new here. I do not know the young lady I am speaking with has now she knows more about me than I know about her. I don't think the communication time was enough before asking me for money

Date of experience: December 29, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear John,

Hello and thanks for leaving your review.

If you enjoy our services, we kindly ask you to increase your rate.

If there's anything we can help you with - feel free to contact our team via support@la-date.com

Kind regards,
La-Date Customer Support

Nebraska
1 review
0 helpful votes
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These are not real girls
January 4, 2023

These are not real girls. ONLY computer bots. I have a very easy bot test. These girls know NO English or they are computer bots. I think computer bots. AND I am getting too much email. Beautiful girls but not real.

Date of experience: December 4, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Michael,

Hello and thanks for leaving your review.

Please kindly note, that we carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

Should you have any questions or proofs regarding your statement, please contact us via support@orchidromance.com

Kind regards,
OrchidRomance Customer Support

Australia
1 review
1 helpful vote
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Maybe connect me with a real person and not a bot
December 27, 2023

Maybe connect me with a real person and not a bot. And perhaps stop trying to charge me money to talk to a computer when I'm trying to connect and find a real person. What scum profits of ppls loneliness at Christmas. Takes their money tells them they r talking to a real person and makes them talk to a machine and never find love. Just sick their life and money away. Ur scum

Date of experience: December 20, 2023
Virginia
2 reviews
0 helpful votes
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OrchidRomance
February 14, 2022

I want to warn you that at OrchidRomance only a small part of the features is free. For the full package, you will have to pay. The amount by the way is not small. But it is not a waste of money. Payment, good protection from random people and fake profiles.

Date of experience: February 12, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Robert,

Thank you for leaving a review.

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. Also, we would like to emphasise the fact that we try to make sure that all the validated members are real and interested in communication with other members. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Should you have any additional questions or concerns, feel free to contact us via support@orchidromance.com.

Best regards,
OrchidRomance Customer Support

Pennsylvania
1 review
0 helpful votes
Follow Robert F.
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So far, I have not heard from my choice woman, today.
And yesterday, when I joined,,and paid for a subscription, in Credits, I don't see any evidence of chatting with a Chinese woman I chose last evening!

Date of experience: November 19, 2023
Support Team B. OrchidRomance Rep
over a year old

Dear Robert,

We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!

Best Wishes,
OrchidRomance Customer Support

Overview

OrchidRomance has a rating of 4.3 stars from 8,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrchidRomance most frequently mention beautiful women, good experience and nice people. OrchidRomance ranks 2nd among Dating sites.

service
34
value
37
shipping
1
returns
1
quality
38