Oojo has a rating of 4.5 stars from 1,592 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Best experience.cheap fair compare to other travel website. Their service is the best. Always ready to help.
OOJO has been shown to flood the web with fake positive reviews but it is truly just the opposite. Many people including myself have lost a lot of money to OOJO. Use a good well known trusted site of go with the airline direct. You may pay a little more for your ticket but it will save you thousands later.
Dear CJ g.,
We are truly sorry to hear about your distrust and appointment with our services!
Your complaint is assigned a special ID: 329825
Please email this ID at feedback@oojo.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your trust and further cooperation with us!
Thank you very much!
They are amazing and their employees are very good.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Very Good, explain the everything in details, Excellent communication skills.🤗
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
Only one question is allowed for sure great to hear
We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!
It was very easy for me to book my flight. The website was very easy to use. The price was very reasonable.
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!
I have booked the flights to India and I have got the unbelievable cheapest deal and got my ticket and confirmation from airline on my WhatsApp within 2 minutes
It's such a pleasure to hear such an amazing feedback of our services! Thank you very much!
The process was easy. It took very little time, and I was able to verify all the details. Thank you!
We are happy to hear that your booking process was positive! Thank you very much for purchasing with us!
After booking flight with Flight mover which is a fraud company, it was quick and efficient to make a last minute booking
It's important to be careful with booking services and we value your feedback. If you need assistance with your current booking or have any concerns, please let us know. We're here to help and ensure you have a smooth travel experience.
Very accommodating and helpful. Replies on time, along with details.
Thank you for the five-star review! We’re thrilled to hear that you found our service accommodating and helpful, with timely replies and detailed information.
Managed to get the best price for the ticket, with a better deal than the airline's website itself
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Second time booking a ticket overseas with ease and good price and I like when they follow up with a phone call to assure you that you all set just be ready for your trip. I recommend.
Thanks a lot for taking the time to write such a wonderful review!
I've never even heard of Oojo and generally prefer booking directly with an airline to avoid third party complications. However, the concierge level service we experienced from the moment we booked was an unexpected surprise! A personal phone call, introduction, direct contact number and email connected us with a representative who helped others in our party book together, and communicated seat requests to the airline. Thank you!
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
The response time was excellent and requesting a ticket change was easy and efficient.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It was very easy to book my ticket and I got one of the best prices I could have ever gotten at this time.
That's fantastic to hear! We are thrilled that you found the booking process so easy and that you got such a great price. We're always delighted when our customers get the best value for their travel.
Easy to use! Loved using it to find the best priced flights!
We are always trying to bring the best services.Thank you for the 5 stars.
It was my first time purchasing tickets through Oojo, in fact through any travel agency, and they had the most easiest and quickest process. On top of that, they always offer affordable tickets which is amazing! Thank you, Oojo
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
Good price, excellent response, no change in price smooth transaction
We are happy that you are satisfied with our products and services.Thank You.
I had a recent experience booking an international flight. Received ticket in an hour. Best price too
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
The website is very helpful and reliable. Truly appreciated and timely effective. When I do the booking for flights to the four of us in the family, it resulted to the best flight that I want. I believe that I have no doubts of what schedules I'd made and I can reach Las Vegas USA by the expected arrival there and also the floght in coming back to Calgary..
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!