Oojo has a rating of 4.7 stars from 1,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
To book a ticket was easy on line, very convenient. Looks awesome
I booked international flight ticket and received confirmation very fast, at the lowest price too.
We are happy that you are satisfied with our products and services.
Called me 3 times to complete the booking although I had my e ticket already a lot of confusion
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187255
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
First time using your service, the transaction went smoothly and without issues
Dear Steven,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Better prices for luggage than competing websites...
Dear Emanuel,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
It is quick and easy. I have a very good experience
Thank you so much for your positive feedback.
Very pleasant and good communicator. Answered my question effectively
Dear Pilar,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
We hope you’ll come and see us again soon!
Fast turnaround after booking online received call from customer service quickly
Dear RICHARD S., Thank you for your kind words. We are grateful for your feedback.
Very satisfied. Not any problem with my booking. That's all.
Dear Boguslaw,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
It was amazing trip with your company, thank you very much I appreciate
Quick easy and painless. It took me less than five minutes to book the flight.
Dear TJ,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Smooth experience throughout! Better pricing than competitors!
Dear Sanjeev,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Streamlined, smooth, fast. Heard negative things online but didn't have any issues
First time ever used. And ticket quote was better than other companies.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for your offer it is supper easy to book my flight
Dear Pardis,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very patient agent who spent a lot of time to answer my questions,thank you Sir.
Thank you so much for the review! Safe travels.
Very helpful, quick and easy booking experiences. I love the quality of services they provided
Thank you for your excellent feedback!
Quick and efficient transaction that took no time at all. Thanks
Dear Khaled,
Thank you so much for giving us 5 stars. You made our day!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you Pankajkumar, for your 5-star review! We sincerely appreciate your feedback.