I had decided to pick this website out of the 3 I was provided, which unbeknownst to me was the worst decision I had ever made. After paying $28, I was punched in the face with a $40 addon to get my certificate emailed to me. This was a payment-by-payment process, where after I already paid $28 they threw more payments at me, making the payment for each addon separate. This was clearly done on purpose to pressure you into using their website, hiding the extra addons behind the first payment. The free option of course was to send it to you by mail, but they add on by saying 7-30 days and that the current state of the postal service could take even longer than 30 days. Clearly another way to pressure you into paying $40 for the email service. Having no shopping cart page with the addons you want is a HUGE red flag and I will keep this in mind from now on. Then they have the audacity to ask for a tip at the end, after slapping you in the face with the ludicrous addons. And after all this nonsense, the youtube channel for the video quizzes you have to do is named "Lowest Price Traffic School", along with the website URL when you login and their motto being "Stop searching. Start saving. Why pay more?". The audacity. I feel as if I am being taunted. I will tell all my friends to STEER CLEAR OF THIS WEBSITE if they are ever in need of a defensive driving course. I also just realized this website never mentions anywhere the cost of the delivery options in English. They only mention what kind of delivery options are available. The only way to see the cost of the delivery options beforehand is if you go onto the spanish site. This is also the only place to access a shopping cart. Their prices clearly provide a fake discount, saying everything is discounted when clearly a $40 email delivery option is ludicrously overpriced.
First off. I rarley leave reviews but this one forced my hand.
The first thing that caught my attention was the fact that they charge $30 to deliver the certificate by email and no cost to ship it (ETA 30+ days). If that isint fraustrating enough (they know you need it asap so youll pay the $30) if you decline to pay the fee and opt for the mailing option they offer it for $20 instead. Say no to that and they offer it for $10, followed by their final offer of $0.00 for email delivery as it costs them more to ship it then to email it. Nows when I really get upset! Most people are deparate and pay the outrageous cost of $30. #PriceGuaging.
Second of all, they promise the cheapest price guaranteed for Driving records and Driving courses. Guess what? You can get it a driving record for $12.00 from the Gov website with (No way!) no $10.00 email charge. Crazy! Thats $20.00 cheaper then them. Will they honor their guarantee when I showed them this? Nope, they only match 3rd party prices, not the cheaper price you can get directly from the source.
Last point. The course website is old.
All in all do not recommend!
Like this review so more people see it.
Breaks are waste of time, questions about verification should fit the person doing the test, shutting down my test because the questions are not accurate
Was really really really reeally really really really really really really really really really really good. I mean really really really good.
Some of the audio for text and videos did not play. Customer service did help. Extra fees were not expected
So expensive purchases just to send information by email from diver course conclusion and also driving records.
Classes online are ok.
This meets requirements but they push for you to pay extra money for everything. Then at the end they messed up my shipping address. I called to verify to make sure it was right and they kept trying to guilt trip me into rush shipping. I finally obliged.
The course itself was fine no issues. Easy to navigate, easy to understand, frequent breaks, in the comfort of my own house!
I think I may have been billed twice to have my certificate and drivers record expedited and I'm not sure who to contact in regards to this matter.
Take the time to do the course and you will be surprised at the information contained within. Sometimes we take a lot for granted especially on the road but after taking this course it has made me more aware of the privileges given to me to be a part of the driving community but one condition and that is to implement the rules of the road and driving safely. I do not need to be in a hurry just enjoy the drive and get there, Thanks to all the men and women safety officers on the road that make sure we get there in one piece.
I am only giving 4 stars due to the time issue. The course was okay except for the time on the different sections. Some sections gave you plenty of time and you will have to do other stuff while waiting for the timer to time out. Timer has to zero out on each section/chapter before you can continue. The problem is in other sections that are large with a lot of information not enough time is given. Even if the information is not complex you still need time to process it if there is a lot of information in the chapter. There is a 4 question quiz at the end of each chapter and you need to get 3 out of 4 right to pass the section so please give people time to know the info. If they passed the quiz with plenty of time on the clock just let them go to the next section instead of having to wait out the timer
Time consuming but informative. If you get the ticket be prepared to do the time... so to speak.
Not as tedious as I assumed when I saw the timeline. Could do without all the sales pitches interspersed though
Shame you have to pay for the extras when you are already paying for the course, and the paperwork, and the notary, and the fine. It's a shame you cant just test out and have to wait for each page. I understand why but if I can answer the questions correctly either way then it shouldn't matter
It's not something we use everyday it should be plain and simple not tell you one fee then ever so often try to sell you something else over all it gets the job done
Simply and to the point. Had no problems and actually enjoyed this online course and learned some new things! I recieved my certificate back quickly too.
This online course is completely user friendly! Support Personnel are friendly but highly professional. The course itself is an eye opener! I'm only half way through it and my attitude is changing.
Don't leave your seat for a minute or you will miss a quick question, hit the pause button anytime you need a break, still waiting for my certificate and driving record, its been a week
Great, easy to navigate and understand. Great support help. I am thankful for this type of service. I'm an age of texting, why does this have to be 100 characters?
Nice attentive Customer Service. They are extremely patient and will to work with you. They worked with me every step of the way, making the process easy and affordable for the consumer.
Was glad to be able to take a break to go outside and feed horses and come back to it. I just took the laptop with me through out the house and get a few things done
Answer: A legit company that will keep it's word and will do what it takes to make you happy.
Answer: Promise of satisfaction with a guarantee. Easy access and easily understandable.
Answer: I was skeptical and wrote a "fair" review. They came to me and addressed the issue to where I was very pleased. A company of it's word.
OnlineTXDefensiveDrivingCourse has a rating of 2.3 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineTXDefensiveDrivingCourse most frequently mention and email delivery. OnlineTXDefensiveDrivingCourse ranks 6th among Driving Schools sites.