About the Business
Old Navy is an American clothing and accessories retailer known for its affordable, stylish, and family-friendly fashion. A subsidiary of Gap Inc., it offers a wide range of casual apparel, denim, and seasonal trends for men, women, and children. Old Navy is recognized for its playful branding and frequent sales promotions.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Old Navy has a rating of 2.3 stars from 777 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 13th among Discount Clothing sites.
I am getting a bit older so this style of clothing is matching my style more and more everyday.
Get great products at a great price and they make returns super easy!
Best site to buy cheap and good quality works. I recommend this site.
I'm so in love with ON clothes. I get to wear them year in year out nice quality
I paid for two day shipping. Well I am still waiting. Won't never order nothing else for Christmas.
Can't get my order, or anyone to respond via email or phone.
I don't shop there because there clothes are for the younger set.
Dependable when they say they have a sale go with some money
OldNavy's products are very good but they can improve their products more.
LOVE LOVE LOVE there clothes for the whole family. Everyone is always happy with what is received from Old Navy
I got a very style dress from oldnavy. Thanks for providing me such a beautiful dress.
I always find what I am looking for, and the service staff are always friendly
Old Navy has great sales on many of my clothing needs. There sales are great.
Thank you! You have a good service and products. Excellent!
Title says it all. The clothes should be cheaper and so should the shipping.
Great products, great service. Easy site to use, easy returns. I love it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members