Old Navy is an American clothing and accessories retailer known for its affordable, stylish, and family-friendly fashion. A subsidiary of Gap Inc., it offers a wide range of casual apparel, denim, and seasonal trends for men, women, and children. Old Navy is recognized for its playful branding and frequent sales promotions.
Old Navy has a rating of 2.3 stars from 777 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 13th among Discount Clothing sites.
The operators are polite, tactful and competent. I recommend this store for shopping and I use it myself. The employees are happy and cheerful!
I love Old Navy stuff, but I usually do better in the store than online. I find that I usually get better items at better prices that way.
I shop on Oldnavy.com often. I found out the outlet store store have less quality compared to oldnavy.com
The delivery was very fast - I ordered online from them and was happy - I had a return and it was super easy to just return it to the store.
I ordered clothes and got exactly what I was expecting in the time I was expecting. I'll use them again
Excellent products, with great quality and the best materials, the service is very good and the shipping was very fast.
The cloths i received were a cheap cloth used which could be found easily on road sides. Better to use Walmart.
The employees are so nice and helpful. I love going shopping there. They have cute styles to choose from
Card holder for years. Numerous orders package lost shows delivered yet they refuse to refund me. No help what's
Always excellent quality. Fast shipping. Never have any issues!
Regular buyer from this site!
The sales are amazing!
I've enjoyed the working process with this company. No doubts that they are highly professional and friendly team.
Another shopping trip that might go wrong. Some items shrink or fade dreadfully with the first wash. Worse yet, BOTH!
Ordering online is so fantastic I get such great deals cannot wrong Will continue 2 buy on sale items
Order some clothes. Did not like once I tried. Refunded at store with no issues. That's called service.
Excellent store, buy everything here and have very good customer service, I hope to return soon, thank you
My favourite place for things like v-necks and blank tees, their prices are cheap, but they stain maintain good quality!
I liked everything in this store, customer service, prices that correspond to quality, clothes are varied and stylish
Answer: I have never had an issue but I make sure to call when it's not peak hours. I call in the evening after dinner time. Never call on a Monday morning.
Answer: Clear your browsers cache and cookies. Something you should do everyday anyways.You can sign up for emails without having an account but if you think you do just do a simple forgot password on the sign in page. I prefer ordering online bc they have online only specials. You can also chat with an agent. If you call make sure it's not peak hours and you'll have no issues getting a person.
Answer: It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.