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OkCupidReviews 646

1.9
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OkCupid Reviews Summary

OkCupid has a rating of 1.9 stars from 646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OkCupid most frequently mention fake profiles, customer service and phone number. OkCupid ranks 646th among Dating sites.

service
103
value
107
quality
101
Portugal
4 reviews
1 helpful vote
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Awful service
July 31, 2019

It's an awful service, guys, don't use it! I don't even remember if it ever was ok. My friends use it just for fun and I know that there's a huge number of fake accounts on OkCupid

Date of experience: July 31, 2019
Georgia
1 review
8 helpful votes
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My account was cancelled with absolutely no notice and for no reason. Customer service does not reply to requests for help. I seem to be out $45 for my 3-month subscription. Plan to report to BBB.

Date of experience: July 24, 2019
Nigeria
3 reviews
3 helpful votes
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Love hurts
July 11, 2019

You. An be friends with some people for years and later realise they are not friends with you. This will make them feel detached

Date of experience: July 10, 2019
Germany
1 review
7 helpful votes
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Within a week of using I had almost 400 likes, but was confused as to where all these guys were at because the same list of people kept popping up on my matches over and over even after swiping left on them. So what's the point of disliking someone only to have them reappear multiple times? When you've disliked the same string of people 4 times, that's a problem.

I hate that I didn't know who messages me until I kept going through random profiles to see on their photo "This person messaged you". I can either dislike them or go to their profile to see what they said. But this also means I could miss someone if they get lost in the shuffle.

I kept getting matched with guys that were only there for hookups/sex when I clearly marked I was interested in relationships. Matches that were super religious, though I marked atheism was very important to me. And matches that were outside my checked age range. If I check my range as 30-50 I'm not expecting 26 year old dudes to pop up in my matches!

They had plenty of profiles that weren't filled out, didn't have a photo of themselves, or profiles that seemed straight up fake. You are going to get that on every site. But my issue was trying to see when people last logged in, I mean, maybe I didn't care to browse enough but how do I know if profiles are even active any longer? I don't want to waste my time if someone hasn't logged in for months or years.

The last straw for me, which made me delete it was the guy that messaged me after we both liked each other saying "Did you look at my profile?" When I checked I see he is only on there to find women for oral s*x. Again, this is a poorly matching system. Ugh!

Date of experience: June 30, 2019
Nigeria
3 reviews
20 helpful votes
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So, the fact was that I tried out loads of dating websites last four years and OK Cupid was one of such, it's usability was 'A' okay (user friendly) but my complain is that based on it's history on the list of top dating site, OKCupid had the potential to be the best of the best, it's progressive progression is so slow to the point that it's less to be desired after using the platform for a long period of time. But on a scale of 1 - 10 I'll still rate OKCupid a hard 6.

Date of experience: June 16, 2019
Texas
1 review
22 helpful votes
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I have been a customer for years and one day I just couldn't log in. Got a message saying my account had been suspended for breaking a rule, but they won't tell me which one. I can't imagine what it could be. Wondering if someone I met turned me in for being fake out of spite. I emailed customer service and they still wouldn't give me a reason... just told me I'm no longer being charged. Ridiculous.

Date of experience: May 28, 2019
Nigeria
3 reviews
4 helpful votes
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Regular
May 20, 2019

There's nothing really special with the site just like a regular dating sites, plus am always having issues with my account

Date of experience: May 20, 2019
New York
1 review
20 helpful votes
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Crap
May 16, 2019

This is the worst dating site I've ever been on and it's so so overrated that I'm pretty sure people who write positive five star reviews were paid by the company themselves. As soon as you sign up, your account will often be automatically suspended as they "review" it, however, if you don't contact them about it, they'll never restore it. And even if you do, they probably won't restore it either. Even if it's been restored, you're going to be suspended again, again, and again, for literally no reason. This is an exclusive site for a circle of special people that the moderators personally approve of. If they don't like you, you simply will be rejected, for whatever reason they think of (you'll never know the reason, since there is none actually). They ask a lot of questions, and if they don't like your answers or personal opinion on things, again, you'll get suspended. It will be disguised as "violation of the terms of service". Don't bother using this site, the staff won't help you. It's utterly useless. That's the "democracy" and "equality" they're so proud of promoting.

Date of experience: May 16, 2019
Panama
3 reviews
22 helpful votes
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Used to be a good website and I met a few good looking ladies from there, but lately it has become stale and boring with not so many profiles in my area now so I'm talking now with foreigners from other countries. The site is not great just okay because it let you do some chatting with members without paying which is rarely on similar websites. But the quality of membership has gone somewhat stale and without choices.

Date of experience: May 11, 2019
Pakistan
2 reviews
4 helpful votes
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It's good for dating but it's not show all available profile Available near by. Only few high ranking but overall experience good and reliable

Date of experience: May 10, 2019
North Carolina
2 reviews
26 helpful votes
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I have used OKCupid for a few years. It progressively gets worse, but at this point I do not know how it could get worse, but it probably will. The site sends me messages that someone messaged me. But does not tell me who. And there are no messages in my Inbox. At least half of the profiles are women who have answered exactly 15 questions, are young, attractive, have one picture, and are completely fake or in Indonesia,,,, I guess the competition is just too great, and this site failed to evolve

Date of experience: May 2, 2019
Missouri
1 review
18 helpful votes
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First having to pay and this is with all online dating site. I believe we should paid when we get a date or at least a trial. Now on to this site the interface suck and some profile are fake but the worst is the people you meet on here they don't read profile and many women give one word answers. I am currently dating someone from there and it not how I imagined let just say she is not ready to date. I would get into the story but it making my head out thinking about it.

Date of experience: April 25, 2019
Illinois
4 reviews
7 helpful votes
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An alright dating app
April 24, 2019

It's not the worst dating app I've used. This is just below POF in terms of my top dating apps. It's alot easier to use than other sites and it has some similar qualities I like about POF. It just didn't leave as big an impact as other apps have.

Date of experience: April 23, 2019
Sri Lanka
5 reviews
49 helpful votes
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It is designed to keep you just interested, but not to find you a relationship. I guess if it did, they will lose business. In terms of this, this site (as well as most dating sites) is a scam.
1. Your message is not directly delivered. Your message is only visible to the receiver if they "like" you. I do not understand why any person would write a proper introduction to someone or more than a few words because the chances of your message being read is nearly non-existent.
2. The matching process is superficial. You're basically matched by the pictures and a small introduction, assuming there's mutual "liking" of these two criteria. As mentioned above (no. 1), there's no mutual selection happening based on a conversation. Looks do matter, but when there's profile after profile to choose from, the selection process becomes too superficial.
3. They do not show all available profiles in your area, so good luck if you live in a small town. Every time I refresh the browsing page, the same few people shows up. As I've found out, you must "pass / unlike" them in order to have a new person shown to you. Algorithms are against users in this case.
4. Difficult to find people based on interests because they only allow their own keywords under the search options.

Overall, I found Okcupid to be a huge waste of time, a platform designed to defeat the purpose it's meant to do from a customers' point of view.

Date of experience: April 7, 2019
Virginia
1 review
28 helpful votes
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OKCupid is a scam
March 31, 2019

People wouldn't be on OKCupid if they weren't looking for friends.

It is both rude and disrespectful for that website to hire people to pose as potential friends just to get members on that website to shell out their money for memberships.

This website is in effect mocking people and then ripping them off just to line their own pockets. What I felt as disappointment has turned to anger.

OKCupid is just a scam.

Date of experience: March 31, 2019
New York
1 review
16 helpful votes
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Hmmm Not sure
March 24, 2019

Well I got a lot of likes from girls but no way to see who are they, you have to pay for that. But Someone like me back and they send me notification "See picture, I cover her face" and they ask me to start and say something nice to her, but when I click to her profile who like me back but they say the person doesn't exist "She was so pretty too :(" and eventually ask me pay for boost my profile so I am not sure, I feel like its just for try to make me pay Monthly payment because why the profile doesn't exist if she like me back a minute before?! Anyway beside that nothing really happening. I have send many message to many girls who has about 80 to 96% match but I never got response.

Date of experience: March 23, 2019
GB
1 review
5 helpful votes
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Have used ok cupid on and off for a number of years. But have noticed a rapid decline in it's usable, free functions that were available on the site. For example, you can longer see users that viewed your profile. The messaging functions are now very limited. To name but a few of the functions that were available for free. Due to this reason, could possibly mean a decline in the amount of people now using the site? There also seem to be a lot more fake profiles and likes etc. Which may be a way of getting you to sign up to it's paid functions? As you can only see your likes if you sign up to it's paid services. These are just a few of my gripes with ok cupid, which is a real shame as it used be a great dating website. But won't bother with it anymore, even if it is a free(ish) dating website!

Date of experience: March 19, 2019
Georgia
1 review
14 helpful votes
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My account was stolen by a hacker and OKC allowed them to change my login e-mail address without even sending a confirmation e-mail to the original e-mail address. Now I can't login or reset my password as it's associated with another e-mail, meanwhile some prick is using my account to scam women. OKC support is apparently non-existent as I haven't been able to get a reply through any of their channels and they don't even have a phone number to call. I'm a paying customer and can't get any help. After looking into it, it seems my experience is pretty common. Use a site that cares about security and customer service.

Date of experience: March 15, 2019
Minnesota
1 review
15 helpful votes
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After 3 years on OKC, all I can say to any self-respecting woman is, "Run the other way!" The best thing to come from OKC in my experience is, I have met one man three years ago, who I still see occasionally. He moved 150 miles away.

The other encounters I've had are scammers, married men actively looking for mistresses (no, thanks) and verbally abusive misogynists.

My most recent incident was the last straw that led me to delete my profile permanently. This man and I messaged a couple of days on the site. We then texted a couple days. I invited him to phone me. That's when he explained that he had adopted two children. This came as a shock to me, since he is my age (late 50's). While I respect his willingness to take in these kids whose mother was a drug addict, I didn't wish to share his journey. He asked if I wanted to meet him in person. I said no and he hung up on me. I texted him and thanked him for calling and hanging up on me. He launched into the most hateful insults I've ever gotten, all because is wasn't interested in dating a man with children. I called him a bully. He replied with more profanity and insults. I reported him to OKC for harassment. He replied that he did the same to me. I deleted his number from my phone and the texts he had sent. I did not deserve this outpouring of misogyny from this caveman in any way.

Any woman with any self-respect would not put her profile on OKC. Spare yourself the heartache.

Date of experience: March 11, 2019
Ireland
1 review
3 helpful votes
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Fake
February 24, 2019

I thought of joining but checked online to see all the different controversies site involved in. Owners are millionaires. Why should I give my information for greedy owners to use to make themselves even richer. Datingcsutes are businesses first and foremost and ok Cupid owners have lots of bad press.

Date of experience: February 24, 2019

About the business

Large online dating site with free basic membership.


okcupid.com
Founded in 2003
New York, NY, United States
+18