Oh PollyReviews 42

I have made a number of purchases from Oh Polly and I have to say their products never disappoint. The quality is really good and the prices reasonable. I am an avid online shopper and they are my go-to for special occasion dresses. I did have a couple of issues with the payment but the first one was my own fault but nevertheless, they helped me and replied to my emails in a very timely manner. The most recent purchase I made was charged twice by mistake but they reversed it immediately after I sent them an email. I'm thankful to Bethanie for being really helpful. I give Oh Polly a thumbs-up.

I purchased a beautiful dress for my daughter for Xmas, received beautifully packaged and couldn't wait to give it to her.
Unfortunately it was a little small, but I realised I had gone over the returns timescale, so messaged customer services.
I had a quick and surprising response from Molly, that allowed me to return the dress.
I replied to say thanks and to check stock for exchange. Again a quick and lovely response from Gina to say they didn't have stock but expected delivery soon. I am returning the dress tomorrow by post and reordered today (as we got lucky).
I have since ordered another dress for my daughters birthday & this is equally as beautiful.
Amazing customer service, fab clothes & highly recommended!