Oh PollyReviews 42

Thanks an James, Lizzy, Ellie and Nikki for your help with my issue. They helped me with my order and the communication was always constant, fast answering and helpful.

Amazing service as always, especially Emily S, Hetty & Georgina! The girls helped resolve an issue and I received a refund straight away! Will always shop here amazing quality dresses always.

Alix from the Oh Polly team helped me greatly by supplying the information that I asked for. She replied within the hour and made me feel comfortable and satisfied with the service that she provided for me. Would highly recommend this brand to those that love great quality clothes, quick service and the latest fashion trends - it's my go to.

Wow! Between pricing, quality of clothes, super fast shipping to the U.S. and above and beyond customer service I couldn't be more happy. I started off shopping with them every year for my birthday or special occasions and have now graduated to a full wardrobe. Love these pieces, they last for FOREVER, so stylish and a great company. Thank you Oh Polly!

I recently ordered clothing from OhPolly, and unfortunately my package from FedEx was either lost or stolen. I reached out to the store, although I wasn't sure there was much that they could do as the missing package was not their fault. Georgina and Leigh were so amazing, and within 2-3 days I was sent a replacement item. My experience was so hassle free and I will definitely be ordering again!

Bethanie, Sophie, Yasmin and Alix were all amazingly helpful! There was a flaw with my order and they sent a new top free of charge swiftly.

Happy with my firt experience shop to oh polly. I had a little problem with my delivery, and the staff girls are ready to help in every time. They resend me again my order for 24h at home. Thanks a lot to alexandra, yasmin, sophie, kate and emily.
So happy, thank you for all :)

I needed to return a dress I ordered that was too small, I usually suck it up and just leave it in my closet but this was too expensive to do so. Caitlin and April were so helpful with everything and they responded back with in a day! Which was amazing! Now that I know my right size, I will definitely be ordering more from them! :)) )

The customer service was outstanding.
Everyone was so nice and friendly.
We could solve the problem really fast.
I never had such an uncomplicated and friendly service.
A huge thank you to everyone but especially to April, Nikki and Molly for being so nice and helping me out.

I also was pleased with my order. The shipping was very fast (I am from germany) and the quality is so nice.

I sent an email regarding my order and I received a reply the next day, very helpful and responded to my query promptly, very professional and polite :)

Had issues with a return/exchange and Leigh managed it so effectively and quick! Had my exchange fast tracked and sent within 48 hours. Really good service

Luce and Leigh were both very lovely and there service was very polite and made me feel very reassured about my order. In the past I have ordered from companies such as PLT and Nike and whenever I am dealing with there customer service team I feel like I'm talking to a brick wall. These girls were lovely and it was lovely to finally be able to talk to people who know what good customer service is! Definitely will be ordering again in the future thanks to them.