New York Times

Apparently, the New York Times was charging me for two all access subscriptions; one through a PayPal account and one through a different credit card. When I realized this and asked them for a refund….they said, even though they saw they had been over billing me, that the most they could refund was two months. While I enjoy some their articles, I was LIVID that they didn't provide a larger refund. Seriously, if you don't care about your customers, how good a provider are you?

Barbara E. Was very helpful, professional, responsive, positive & knowledgeable to answer any questions. To our surprise, we were successful in the purchase of 2 tickets to attend the Championship being held at the Masters in Augusta, Ga. Her positive, optimistic personality is refreshing considering these challenging times we all experience. She is a true asset to your Company. Thank you for hiring her so we could experience this memorable moment.

Its a antisemitic news papier pleases don't buy it its full of hate on Jewish ppl in Brooklyn in todays days when crime is so so high and they don't have batter what to do than writing all around the year s**t on peaceful ppl shame on thiam

NY times customer service is pathetic. Their customer service portal would not accept multiple payment methods over 6 calls lasting a total of 2.5 hrs, including 3 calls with supervisors! Finally, a supervisor suggested that they cancel the account and setup a new account under the same credentials, which they did. However, they charged my credit card an amount more than 3 times what I was to pay.

A great publication that does so many things superbly well, but cannot get basic customer service right. Shame on you NYTimes.com

New York Times news requires that you become a subscriber. If you see a link on Google you cannot read it unless you subscribe. Why bother when other companies provide the same news for free. They make money another way, maybe ads etc. I flag them in Google so I don't see them. Other companies have the same stories for free so I rely on them. I'm a Microsoft System Engineer and know information is free elsewhere.

NY Times gave me introductory offer of $10 for first year, the second year will be $60. I tried to cancel my subscription then there was an offer to extend my subscription at $10, so I approved it. I did not get any email confirmation of this $10 renewal, suddenly my credit card was charged $60 and I called Customer Service about this. They just answered no change in my subscription so I was charged $60 and no refund possible. So I just cancel the $60 renewal subscription. Very bad experience.

The only true information that New York Times print, is the date on the paper. How does any of the employees show their face in public. I'm happy that a few writers have left and brought the truth out about the times.

Seems NYT has a problem some of its reporters prefer propagating Kremlin propaganda on Putins invasion of Ukraine, but not only. (accepting it at face value. Lazy? Or maybe something more to it than that?

Otherwise, a very unreliable newspaper - filled with opinions, that do not matter, at all.

Read this article:
https://www.nytimes.com/2021/06/25/world/europe/germany-nazi-far-right.html

- and I am deeply offended, as an Ethnic German - that such an article can be posted.
Writing "The Return of Germany's Far Right" is absolute appalling, along with being untrue.

Examples you give - 29 officers (out of 84 million citizens) spreading nazi propaganda is one clue of the absolute ignorance, a lot of Americans, especially Media Leachers seems to have.

Shame on a paper, that used to be the Top of Pyramids.

Do not trust this newspaper, it belongs to economic power groups which protect their own interests, not those of the population, spreading false news lacking evidence.

The Times is a great magazine, but the customer account interface is abysmal. I'm trying to cancel my digital subscription because I don't use it enough. You CAN'T cancel without either phoning or chatting with customer service. Ridiculous. I had to wait ten minutes to get answered on the chat, and now of course they are giving me a sales pitch and trying to get me to keep it. Fifteen minutes. Just to cancel.

Absolutely horrendous customer service. I've had an issue with my delivery ever since I started subscribing and every time theres a missing newspaper I report it to them just to get a generic response of

"Thank you so much for waiting I know it is not an ideal experience. Since we subcontract local Delivery partners, we rely on our readers to inform us when delivery issues occur, in order to be able to address it.

Therefore thank you for bringing this to our attention, as it helps us improve our service, so we can hold our partner accountable towards your expectations."

They offer you nothing but generic responses and are absolutely incompetent.

Sadly, the NY Times has devolved into a news organization where competent reporting is non existent. Their hatred of President Trump overrides any concern for accurate reporting. Years ago, we used to cite freedom of the press as a guardian of democracy decrying foreign news media as nothing more than propaganda. That's what the Times has become. The role they play in misinformation harms the public and democracy and should be punishable by law.

The worse thing it can happen to a newspaper is to replace facts by political preferences. Many many people are not interested on journalists opinion. What we really want is to know what is really happening in the World! Shame on you! Lula cannot go to the streets in Brazil because the big major part of population saw and is aware of all the Car Wash corruption! They returned R$5 billion dollars back to government. Why did Times not make this question to Lula? Ridiculous! Terrible job...

I get a daily news feed from the New York Times and there is nearly always something of interest. The writing is very good, they carry solid in-depth reports and they have excellent coverage of world news current events, business, politics and general interest. In addition, I particularly like the arts, books, science and technology sections. Of course, as a Brit, I have no idea of what they are talking about in the sports section - you guys in the USA should learn that 'football' is played with a round ball and that a 'World Series' needs entrants from at least 100 countries (!)

Censorship is real. Creepy. I made a comment about 6 corporations and 15 billionaires owning the mainstream media in the United States and correctly stated that they have an agenda and are trying to divide us and then encouraged people not to fall for it and stick together. I said it's not left vs. right, but the billionaire 1% oligarchs vs the rest of us and they would not print that comment. Straight out of the twilight zone. I am not making this up and I am not a conspiracy theorist. Sickening. I will never go back to them, they really are fake news... unbelievable...