Brought the lemon cookies that were so hard I had to microwave to soften up before eating. The popcorn was suppose to be carmel and cheddar mixed but was basically all carmel with very little cheddar. The chocolate cover pretzels were the hardest Ive ever had. They were hard and stuck together. Will not buy from nuts.com ever again.
I placed an order on June 2 with a specific date chosen for delivery on June 16. Nuts.com had two weeks to ensure the delivery date. It is June 19 and still no delivery. I have made multiple contacts requesting a full refund. I got a $10 credit to my account - I will not use this website again so it's not helpful. I also received an email ensuring me that the order would be delivered on June 18. Still no nuts. I would never use this company again.
I ordered raw pistachios without the shell and within a few days the package was delivered. The nuts tasted great! I tried this site because my mom uses them without any hassle or complaint when she had an issue with a product. I'm impressed with them. They have a great variety of products and I will continue to use them until such time that I have multiple bad experiences with them.
I purchased 15 bags of assorted nuts and seeds as gifts. The first three bags of nuts that I tried were awful. Not fresh and did not have freshness dates on any of the packaging in spite of their hundred percent guaranteed to excite your taste buds and hundred percent customer satisfaction guarantee on the website they are not honoring a return. The best they will do is to give me a 50% store credit. Bad products and service!
I order raw sunflower seeds in the shell for my bird, 25 pounds lasts about a year. Today when I went to reorder the price had gone from 49.75 to 99.75. I realize that most everything has increased in price, but doubling in one year seems like a GOUGE! Shame on you nuts.com.
I bought a sampler as a gift and when the family I gave it to opened it a month or two later there were live bugs crawling all over. Contacted the company and they did not make any effort whatsoever to make things right. Nothing, not even an apology by email. Phone call, nothing. They could care less.
Nowadays it seems difficult to find good quality anything. A friend suggested we try Nuts.com. I am thankful he did. I have ordered various items, some over and over again, and have been impressed by all of them. Great quality, and flavors as I remembered them to be from years ago. I recommend these folks to you while-heartedly!
My chocolate bean and malt chocolate delivery are three days late (ordered on Friday, and was supposed to arrive on Sunday but I received it on Wednesday instead. I ordered a cooling package too, but of course, it is of no use for such a long time. These chocolate are all melted into a bulk chunk now. I know it is probably not their fault, but be aware if you are order something similar.
NUTS.COM HAS THE BEST NUTS THAT YOU CAN PURCHASE ONLINE. THEY ARE ALWAYS FRESH AND DELICIOUS… THEIR CASHEWS ARE HUGE AND SO SO GOOD. THE ORGANIC PISTACHIOS ARE A FAVORITE OF MINE…
THEIR ORGANIC SELECTIONS ARE PLENTIFUL IN EVERY CATEGORY.
THEIR CHOCOLATE (BOTH DARK & MILK) COVERED NUTS AND FRUITS ARE EXCEPTIONAL AND ALWAYS FRESH.
THEY USE HEAT RESISTENT PACKING FOR CUSTOMERS LIKE MYSELF WHO LIVE IN FLORIDA.
THEREFORE I CAN PLACE ORDERS ALL YEAR LONG…
SHIPPING IS SO QUICK AND PROMPT.
YOU WILL NOT BE DISAPPOINTED…
FROM PANTRY TO FRIDGE THEY HAVE IT ALL..
On a whim I visited nuts.com and went nuts! I received my huge box today! Oh. My. Gosh. It is so good. Everything is fresh and tasty. They packaged the items that were chocolate with ice packs so they weren't melted when they arrived. I could not be happier.
Okay so this was the first time I've ordered from Nuts.com, and lord knows it won't be the last. The sesame sticks are so fresh, I practically finished the bag, the assorted nuts OMG! They were great, I know reviews can sometimes be misleading but I promise you, you will not be disappointed, I am now in love with Nuts.com.
Just got my first order ever and I will be back. They were the best tasting candies. The dark chocolate which is my favorite was just right. The Black Cherry fruit slices were decadent. Can't wait to try other things but the dark chocolate will always be top of my list.
Ordered my first order from NUTS.COM.
In that order there was also items with chocolate. Their own shipping policy states that anything with chocolate will arrive in 2 days. Mine has not arrived by day 4 yet. Their own shipping policy also states that if you order before 4 pm eastern time zone they will ship that same day. Mine was ordered before 2:30 pm eastern time zone, and my order was not picked up till the next day.
For these reasons alone, I am only giving them a ONE STAR.
I just received my other 2 items of what I ordered from them finally!- to my surprise! That was missing! But it's still- too little!- too late! They took too long to send it! So I'm still not making anymore orders from them!
I buy a lot from this company. Everything is so tasty and fresh. If I get chocolate, they take the time to make sure a cold pack is with it. Love all their cashew nuts, they are so big, salted just right and very tasty.
I ordered toffee covered mixed nuts and chocolate covered peanuts. Toffee nuts were soft, some of them actually gummy. Choc peanuts were sort of tasteless. The peanuts were so SMALL they could barely be tasted. And most of the peanuts were soft instead of crunchy. I would have done better buying from a candy shop in the mall, or local grocery store! I think nuts.com has no shame.
OMG Nuts.com is still charging their rediculous. 98 surcharge on EVERY order?!?!?! Give it up already! Stop your corporate greed. Gas prices are down significantly, they already raised product prices to cover inflation!
This is the first time I've ordered from Nuts.com and it sure won't be my last! I can't believe how Fresh their products are and Very tasty. Not to mention how Well packaged they are. And the prices are Amazing! I can't wait to purchase more! Thank You Nuts.com, for making these Great and Healthy snacks.
I ordered a few bags of our favorite candy on Monday, then decided to try the cinnamon chips and the semisweet chips. At checkout I added the "cooler" protection since the "feels like" temp here in Florida has been over 100 for the past several days…. Things were as they should be, all were fine! My order was expected to be delivered on Wednesday, but arrived Tuesday! Amazing! Have recommended this company to my friends….
We placed a big order. Got bad nuts. They would only give store credit. Not really the greatest CS. But I guess in this day and age and with all the covid excuses what should I expect? Bad deal if you asked me!
Answer: I had a gift order sent to a remote area on a reservation. My sister/friend was thrilled with her gifts and all was as ordered. I love this company and its variety of products.
Nuts.com has a rating of 2.2 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nuts.com most frequently mention customer service, next day and free shipping. Nuts.com ranks 4th among Nuts sites.