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NULASTIN

How would you rate NULASTIN?
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Virginia
1 review
3 helpful votes
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One of my bottles will not pump and customer service will not respond. I have not used the product long enough to say it didn't work (hair … used two months, no results yet). I would not rec

Date of experience: January 26, 2022
Leah G. NULASTIN Rep
over a year old

Hi Salud, we are so sorry to hear that you are having issues with your pump. We replied via email on 1/25 & 1/27 with troubleshooting tips. We look forward to hearing from you soon! We will always take care of you!

Colorado
1 review
1 helpful vote
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I have been using the products a little over a week. I love how the moisturizer feels And in combination with the serum my skin feels and looks really beautiful. My lashes were noticeably different within the first week using this product Daily. Can't wait to see how my eyebrows react.

Date of experience: July 14, 2017
Colorado
1 review
3 helpful votes
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I have been using Nulastin for several months now and my skin and I love it! My face feels hydrated and refreshed, the elasticity improved and this sensitive red head is pleasantly not allergic! Go Nulastin!

Date of experience: May 22, 2017
Canada
1 review
3 helpful votes
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I am always skeptical of products like this because I feel hesitant to believe in marketing, but I figured I would give it a shot as nothing else really seems to work. I just finished my first tube of the hair serum and my hair has significantly filled in. I honestly can't believe it. I am recommending it to all of my friends and family at the moment!

Date of experience: May 20, 2021
California
2 reviews
1 helpful vote
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Genie in a bottle
December 18, 2017

I am absolutely LOVING my Nulastin product! I initially was attracted to the fact that the product line was cruelty free but was also searching for something to aid in my skin care. As a Mail Carrier my skin is exposed to the elements all day. Finding Nulastin has been a blessing. My skin feels clean and moisturized without any breakouts from heavy residue or clogged pores that other products have done in the past. The brow and lash serum are new for me as well and I love the improvements I'm seeing overall after only 3 weeks. Thanks Nulastin!

Date of experience: December 17, 2017
Leah G. NULASTIN Rep
over a year old

Well said. That you noticed your skin feels clean and moisturized without any residue issues is insightful. As an athlete myself, exposed to the elements, I've always loved that NULASTIN feels good on my skin and allows it to sweat, breath and behave as if it were in its natural state. Kind of like we had as kids!

Texas
2 reviews
3 helpful votes
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I HAVE BROWS!
March 2, 2021

I'm 70 and have always had sparse brows ( or if the hair was there it was too light to see). I've added eyeshadow, colored waxes, dyes, etc. on my brows to make them show up. I've always thought that if I just had brows I could be seen in public without much makeup, but I had given up. I tried this on impulse not expecting anything, but I have been surprised beyond words! I have lovely dark brows now and have even had to pluck some to clean up the lines. I never had to pluck my invisible brows before! Thank you so much! This is an amazing product! I couldn't be happier.

Date of experience: March 1, 2021
Leah G. NULASTIN Rep
over a year old

Your review truly put a smile on my face Anna. I appreciate you sharing your experience with us. It makes me so happy to hear at 70 years young you are loving your brows again!

California
1 review
0 helpful votes
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Holy eyelashes!
May 22, 2021

When I first started using the lash product I was a little hesitant because I had slight irritation. I reached out to the company's customer service team and they gave me a bunch of awesome troubleshooting tips. I realized that I was using WAYY too much serum. I also have a fair complexion so they advised me to use morning only until I got used to it. This definitely did the trick because the irritation completely went away and I started growing eyelashes. My eyelashes were so long that I had to start using it only a couple of times a week. I love this product so much. I can't wait to try their skincare line next!

Date of experience: May 20, 2021
Colorado
1 review
1 helpful vote
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I've been using Nulastin for about 12 weeks & have to say the results have been beyond what I anticipated. I am now going to try the cream to compliment the serum & toner. I am 54 years old and my lashes are really lush.

Date of experience: August 23, 2017
California
1 review
3 helpful votes
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Fraud - does not work
October 29, 2021

I purchased the brow and lash set. I used it 2x per day for 3 months and compared to Latisse this product fails miserably. Also, I noticed the brow bottle turned brown inside, dirty or something was growing. I immediately threw it away.

Date of experience: October 28, 2021
Leah G. NULASTIN Rep
over a year old

Hi Lara! We are so sorry to hear the product did not agree with you. If you wouldn't mind sending us an email at customercare@nulastin.com, we would be more than happy to take care of you.

California
1 review
3 helpful votes
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Love my lashes!
January 19, 2018

I am blonde and fair skinned and have never had great eye lashes. Since I started using the eye lash serum there is a DEFINITE difference. I can't believe my lashes could become thicker in my 50's! -Kathy G.

Date of experience: January 18, 2018
Leah G. NULASTIN Rep
over a year old

Thank you Kathy! Can't wait to see you.

Mexico
1 review
1 helpful vote
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I am shocked at the results! This product is so easy to use and I am so happy with it. The results have been amazing for the three months I have been using it. Thank you so much! Also, its subscription model ensures that my favorite product never runs out. I highly recommend this product to all guys out there.

Date of experience: May 26, 2021
New York
1 review
38 helpful votes
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Horrible Product
May 22, 2020

I just returned this product having recently purchased it and was so disappointed. For one, it is like water, even after shaking container, which is so small. There is barely anything in it to even brush on in your brows. I expected more firctge exuberant price. I bought 2 containers and even that wasn't significant since they are so small. I never opened the second as when I did the first, when I shook it it sound like just a little bit of liquid was in it. Don't waste your money.

Date of experience: May 22, 2020
Leah G. NULASTIN Rep
over a year old

Hi Louise - Quick question? Did you reach out to NULASTIN Customer Care when you first experience frustration? Our VIP Specialists are exceptional at customer satisfaction. Without knowing your last name, it's hard to find you in the order system. We do have a number of Lousie's... but no one with a K in their last name. We would love to make this right for you. Our goal is for you to be happy and get the results you are seeking. May I throw out an olive branch and have you contact us at customercare@nulastin.com? (customercare at nulastin dot com).

Quick comment on formula viscosity. It's much thicker than water. If it were water, it would drip when applied to the lashes and brows and you defiantly don't want that. As for the container size. Not sure what to say there. We provide 3mL of serum in a container that has enough space to accommodate the displacement once the wand/applicator is plunged inside. The internal and external volume of these tubes is substantial. Not sure if you've ever purchased a liquid eyeliner? If so, it may be worth revisiting the visual compared to a beefed, up, double walled lip gloss.

Looking forward to hearing from you.

At Your Service,

Leah Garcia
Founder & CEO

Idaho
1 review
0 helpful votes
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I have gone through two bottles now, and my lashes have never been so full and long. It doesn't take much product, just a quick swipe along my lash line, and by midway through my second bottle I noticed I didn't need mascara to get that long appearance. I constantly get asked where I get my lashes done and I love saying "I don't, it's all Nulastin Lash Serum!". I loved my results so much I started the Brow serum and after surviving my middle school days of overplucking, they are actually starting to grow in thicker than I have seen in years. I love that the products are science backed and not damaging like extensions or microblading. I will never change my Nulastin routine, it's so very easy and truly a little goes a long way!

Date of experience: May 24, 2021
Texas
1 review
1 helpful vote
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Nulastin face kit
May 25, 2021

I tried the entire nulastin skin care line and I have to say that o loved the hydrate serum! The facial moisterizer has a strange smell but I eventually got used to it! The exfoliating beads are great it at first made me feel like maybe too much fragrance with the smell but it never broke me out so that's fantastic and I have sensitive skin!
Thanks Nulastin!

Date of experience: May 25, 2021
California
2 reviews
10 helpful votes
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Photosensitivity Warning
February 6, 2021

I have no idea if this works, but I am having a reaction to sunlight. I used 2x on my eyelashes, according to the directions and my eyes hurt quite a bit when I entered the sun. The skin around my eyes isn't red, but my eyeballs hurt in the sun. I have transition lenses on my glasses so they have UV protection. I'm returning it. It's actually quite alarming.

Date of experience: February 6, 2021
Leah G. NULASTIN Rep
over a year old

We are so sorry to hear about your experience. Please know that we are able to accommodate a return/replacement and/or refund based that works best for your needs. Our goal is your complete satisfaction. Can you please reach out to us? customercare@nulastin.com

Florida
2 reviews
0 helpful votes
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Totally Works!
July 7, 2019

Ok so I bought this product in mid-May and was very skeptical. I have tried so many others and have not been happy with any of them. I wanted not to like this because of the price but I was very pleasantly surprised because it's the best I've used and totally works. My first tube literally just ran out two days ago so it definitely lasted a month and a half despite the size and with twice a day use! I had very sparse Brows growing up in the 80s and plucking like crazy so I got micro blading which looked terrible with sparse blonde brow is showing through. Nulastin has Totally filled in most is the spots! Buying 2nd one now!

Date of experience: July 7, 2019
Leah G. NULASTIN Rep
over a year old

Thank you for taking the leap Mia! Really appreciate your business and your fabulous review.

Missouri
1 review
0 helpful votes
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My girlfriend had been struggling to achieve the lash length that she wanted. I surprised her with Nulastin LASH & BROW set and she started noticing longer, fuller lashes & brows after 2-3 weeks. She was stoked with the results and continues to use the products with great success.

Date of experience: May 24, 2021
New Jersey
1 review
32 helpful votes
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Sample sizes
July 2, 2019

Know what you are buying. There is barely any product in these tubes. They are smaller than sample sizes. I paid $139.95 for two of the smallest tubes!

Date of experience: July 1, 2019
Leah G. NULASTIN Rep
over a year old

Actually the tubes are not sample sizes. They are 3mL of serum, comparable with industry standard. Most women get 2-3 months from one tube. Sorry you were disappointed at first glance. We would love to know how the results go once you finish. Please feel free to reach out to us at the company. Our goal is your complete satisfaction.

California
1 review
3 helpful votes
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Due to thyroid problem - my eyebrows where thinning
Especially on my left eyebrow -I lost ALL the hairs from the arch on. Leah advised me to apply the serum twice a day - due to work schedule I only applied once - and used my eyebrow pencil as usual - once the serum dried it act as a base... two months later The HAIRS GREW BACK!
I had used Dr prescribed Latisse that was more expensive and did not work as well ( Dr. prescribed for eyelashes - told me can be used for eyebrows)
Nulastin is natural - it's true - and will not disappoint you - the Company stands by their product!

Date of experience: May 22, 2017
Leah G. NULASTIN Rep
over a year old

From someone who has had issues with eyelashes and eyebrows my whole life, I so appreciate hearing of your results Kee. It's an amazing moment in life when we get a second chance to reveal our true selves.

Florida
1 review
27 helpful votes
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AMAZING RESULTS!
April 15, 2019

I cannot recommend Nulastin enough and actually have recommended it to many of my friends! I lost all of my hair, eyebrows, and eyelashes in 2016 due to chemotherapy. I was also recently diagnosed with Hashimoto's (low thyroid) which definitely did not help the hair loss or regrowth. Although my hair came back (mostly, but still thin on top), my eyebrows did not and my lashes were short and thin. I tried Latisse for 6 months with very little regrowth on my brows. I had been "drawing on" my brows for over 2 years and was ready to try tattooing or micro blading but decided to try one more product after chatting with Leah on Facebook. I just have to say that the personalized response and customer service is phenomenal with this company! I started using Nulastin on January 1st 2019 and the pictures say it all! I would never leave home without drawing my brows on before, now I don't have to do anything to them! I'm getting ready to order the lash serum and skin care line next... I'll keep you posted!

*Pics 1,2- 1/1/19; Pics 3,4- 2/3/19; Pics 5, 6, 7- 4/13/19.

+3
Date of experience: April 14, 2019
Leah G. NULASTIN Rep
over a year old

This truly brings tears of happiness to my eyes. Thank you for sharing your testimonial. You deserve all the blessings your heart desires. [Leah Garcia, Founder & CEO]

Overview

NULASTIN has a rating of 3 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NULASTIN most frequently mention customer service, brow serum and skin care. NULASTIN ranks 3rd among Eyelash sites.

service
29
value
38
shipping
36
returns
19
quality
38