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How would you rate Nordstroom?
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Australia
3 reviews
13 helpful votes
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Awesome
January 16, 2016

I love this website I bought so many items from them. Recommend them.

Date of experience: January 15, 2016
Massachusetts
2 reviews
2 helpful votes
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Excellent
September 15, 2016

Excellent and responsible very professional staff and great service

Date of experience: September 14, 2016
Florida
21 reviews
3 helpful votes
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Great
August 2, 2016

I shop online regularly and love the great selections pricing in sales

Date of experience: August 1, 2016
New York
1 review
4 helpful votes
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Cares about customers
November 3, 2015

I have never seen s company that goes so out of their way for customers. Highly recommend.

Date of experience: November 1, 2015
Sweden
2 reviews
1 helpful vote
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I am very happy with all my things from them. Thanks guys

Date of experience: November 20, 2014
Mississippi
9 reviews
14 helpful votes
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Easy returns
November 24, 2015

Wish other retailers would make returning an item this easy.

Date of experience: November 24, 2015
France
4 reviews
2 helpful votes
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I could not be happier with Nordstrom. Excellent selections.

Date of experience: May 24, 2015
South Africa
4 reviews
8 helpful votes
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Excellent Service
December 16, 2015

I'm always here for the offers! They do sell legitimate and durable clothing... highly recommended!

Date of experience: December 15, 2015
California
143 reviews
927 helpful votes
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I just bought all my sister's Christmas presents here! Merry Xmas everyone =)

Date of experience: December 24, 2010
Canada
3 reviews
9 helpful votes
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The prices may be high, but all of my products have been great quality and lasted a long time.

Date of experience: December 18, 2015
Idaho
5 reviews
4 helpful votes
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In love
January 4, 2017

Nordstrom has high-quality products and you won't be disappointed.

Date of experience: January 3, 2017
California
2 reviews
12 helpful votes
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Wonderful site
December 26, 2013

Wonderful site. Great shopping. Any problems I have -- were fixed very quickly. Holiday specials!

Date of experience: December 25, 2013
North Carolina
1 review
0 helpful votes
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For any exchange or order issues they waive overnight fees and value you as a customer.

Date of experience: September 5, 2016
Germany
5 reviews
3 helpful votes
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Beautiful suit
January 15, 2016

I purchased a blue suit that exceeded my expectations.

Date of experience: January 14, 2016
GB
6 reviews
7 helpful votes
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Very good!
July 15, 2015

Always good quality and polite salespeople, variety of clothes! Nice done!

Date of experience: July 15, 2015
California
2 reviews
1 helpful vote
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Little shoes
November 5, 2016

The sneakers not fit very well, always small a bit.

Date of experience: November 4, 2016
Georgia
4 reviews
8 helpful votes
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Love Nordstrom! Quality everything! Also great customer service!

Date of experience: January 25, 2016
New Jersey
20 reviews
12 helpful votes
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Great Store
August 6, 2015

I love the quality of Nordstrom merchandise and free shipping.

Date of experience: August 5, 2015
Arizona
2 reviews
9 helpful votes
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Love this store
August 8, 2016

Love shopping on line with Nordstrom. Great quality and customer service.

Date of experience: August 7, 2016
Philippines
19 reviews
13 helpful votes
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Great website
August 13, 2015

Has everything. From accessories to clothes then footwear. Great website

Date of experience: August 13, 2015

Overview

Nordstroom has a rating of 2.1 stars from 706 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nordstroom most frequently mention customer service, credit card and next day. Nordstroom ranks 12th among Department Store sites.

service
138
value
118
shipping
115
returns
101
quality
106
+61