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Texas
1 review
0 helpful votes
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Double charging
October 23, 2023

Why do it seem like NFL getting to be nothing but trouble on their Network. Cannot access to the network sometime they overcharge you sometimes. It's just too much trouble just to watch a game on your phone.

Date of experience: October 23, 2023
New Jersey
1 review
0 helpful votes
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Watching Thursday night game on NFL.com/watch... using my cable provider login. On chrome it just goes to black after the first 4 minutes... on safari, it says halfway through the game that im watching it on too many browsers... its the only one I have open!

Date of experience: September 19, 2019
Virginia
1 review
0 helpful votes
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Broadway show?
January 27, 2025

Getting vibe that the nfl is turned into an elaborate broadway show. Since the introduction of Vegas and betting. It just seems that the nfl is not about competition, it is more the money aspect. Teams are pre selected at beginning of season and Super Bowl( the biggest scam of all) are selected. By select players and who can make the most $$$$ for the big wigs. Many teams will never get a shot for getting in line or ever a fair shot since the referee ( who was supposed to be biased) are being bought off or showing favoritism towards the team in the "script". NFL we are not blind or dumb. Please bring the game back to how it was before. This rigged and predictable version is terrible and will continue to see a drop in rating and sales due to this.

Date of experience: January 3, 2000
West Virginia
1 review
2 helpful votes
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Better the way it was
December 2, 2018

I can't think of a single noticeable change that I would consider and improvement to the site. The list of issues I've noticed, which includes disappearing text, not the whole word, instead letters or parts of letters, the loss of the final team stats after a game is completed, and the consistent lagging of action updates that too often reset to 6-7 plays before after a page autorefresh. Very frustrating.

Date of experience: December 2, 2018
Washington
1 review
1 helpful vote
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DON"T BUY ANYTHING FROM NFL, COM
If you buy a service, you only get 7 days to cancel. No partial refunds. Even if you lose your TV feed to the NFL network. Sucks to be using this crappy service. Do not buy any service. You get nothing back... ever. I am thinking of taking this issue to my credit card company and getting a partial refund.
And they automatically renew you for next season because they have your credit card and they can. You can't opt out on the web site either, you have to contact them during working hours.

Date of experience: October 8, 2013
Canada
1 review
2 helpful votes
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New site sucks!
October 15, 2018

Game boxscore was fine before, why change it. Now there isn't any clickable link on player's names. Removed some stats. Home page is too busy. Have to scroll so far down the page because every article has a needless image. Really does suck. Need to find another website with better game stats.

Date of experience: October 14, 2018
Michigan
2 reviews
2 helpful votes
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I tried
September 28, 2021

I tried watching the NFL last night, but once again they had a commercial on victimization and everyone's equal blah blah blah. So sick of it. Maybe when they start having commercials on self accountability and responsibility I'll start watching again

Date of experience: September 28, 2021
Illinois
10 reviews
12 helpful votes
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Nfl
September 25, 2017

If I could give less than a 1 I would. Recently I purchased tickets to a NFL game. I spent a ridiculous amount of money not only to travel (because the closest team is Chicago, why California needs 3 who knows, same as Texas getting 2). Paying a crazy amount for a hotel over 300 dollars and that's just nuts. To go to the game and watch even one player kneel was super disrespectful and I wish they gave money back to the people who had to witness that atrocity. It's not enough it was 800+ for tickets. I had to witness the politics that shouldn't even ever touch the sport. Do they not make enough money? None of them ever served so they don't know the cost to lose a friend but to witness their "freedom of speech" in such a way is a disgrace to the game. You don't see rodeo contestants kneeling during the anthem. Why do over paid Neanderthals get to? I wouldn't ever go to another game because of it. I was disappointed and shocked this business has become so wide spread.

Date of experience: September 25, 2017
California
1 review
1 helpful vote
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Deceptive Advertising
January 1, 2023

I purchased NFL Plus to watch the Vikings Game, it wasn't available - but then there was no way to cancel. It has awful customer services with only chat available to help. I filed a complaint with the Oregon Department of Justice. This shouldn't be allowed.

Date of experience: January 1, 2023
Florida
1 review
2 helpful votes
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The nfl should make all the players that disrespectEd our flag go on national tv and apologize. You people are nothing more than bullies trying to make other people believe your stupid lies you are the reason this country is the way it is you ungrateful bunch of $#*! holes! Time to replace all of you that don't respect our FLAG and the men who fought for us to be free!

Date of experience: October 5, 2017
Virginia
1 review
2 helpful votes
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I ordered my boyfriend a pair of cowboys shorts. I accidentally ordered the wrong size so I called to see if I could exchange them for a bigger size, NOPE. They don't do exchanges. So they told me to just send them back and wait for my refund and I can re-order. No big deal, just inconvenient. SO I sent them back at the end of July, waited and waited, heard nothing. So I called a month later, found out if still hadn't been processed in their "receiving department" once it was I would get an e-mail. Never heard anything. Called back two weeks later. It had been processed but I had to wait another two weeks for my refund. Never heard anything or got a refund. Long story short, after multiple phone calls, I finally received my refund at the END of October. Needless to say, I did not re-order the shorts. That's ridiculous.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
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The refs are favorable
January 22, 2023

The refs are trash! Calling unnecessary calls on plays that arent there. The replays surly say otherwise! I don't think it's fair for them to favor 1 team an not the other. They are there to do a job as equally as they can an that's not happening. Don't care if it's the playoffs or not. They need to be equal!

Date of experience: January 22, 2023
Louisiana
54 reviews
124 helpful votes
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If you don't mind a colorful flash site with webpages that load slowly with lots of bells and whistles, this site won't bother you. But trying to navigate the myriad of features, shops, contests, videos, and articles can be a challenge even for the most patient of visitors. Only visit if you can defeat the urge to not just forfeit your time.

Date of experience: September 11, 2012
Michigan
1 review
2 helpful votes
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This web site is very laggy
September 12, 2013

This web site is very laggy. Runs like trash. Slow & glitchy. Mobile app is even worse. Its a shame it has real potential bc it is NFL.com but the tech department needs to be fired today. Web site design is flawed.

Date of experience: September 12, 2013
Arizona
1 review
0 helpful votes
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Nfl.com terrible website
November 3, 2017

The old nfl.com was great. It showed constant tracker of games, highlights and relevant stories. The new website looks like it was designed by a womans magazine- all fluff stories and little proper organization. More drama than facrs and stats. Nfl.com flat out sucks now

Date of experience: November 3, 2017
North Carolina
4 reviews
4 helpful votes
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WOKE Ruining the NFL
August 16, 2022

I have stopped watching the NFL games and have intentionally stopped supporting the products shown on the NFL commercials. I have also encouraged my 4637 employees to stop supporting the NFL and their sponsors. I have also sent emails encouraging my employees to encourage their friends and neighbors to do the same.
We tried to watch the Vikings/Raiders game on Sunday and immediately turned it off because Beth Mowins was announcing the game. She does not understand the game, has never played football and never will and had the most irritating voice and mannerisms while announcing. There are very capable women on the sidelines who do a great job. Mowing does not even deserve a place on the sidelines. She played volleyball. That's the sport she should announce. The NFL rating is at an all time low because of idiotic decisions like putting Mowins in the announcer position. Wake up you WOKE fools! Fire her!

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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West coast love
October 30, 2020

Why is it that the east coast has to stay up late to finish a game. I know they start late so the west coast can watch them. East coast game should start earlier and we might have seen the Falcons loose those comeback games. Go to bed and they are winning and wake up like wtf. West coast love!

Date of experience: October 29, 2020
Florida
1 review
1 helpful vote
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Tried calling but just get message to go online, online message to send 5 dollars to finish chat, or get generic messages that don't help. VERY disappointed knew it sounded to good to be true. Canceled. Steelers fan Jim

Date of experience: August 30, 2023
Virginia
1 review
1 helpful vote
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Product Never Delivered
November 25, 2018

Order 2 products. The first was delivered perfect fine to my address. The 2nd came as bit later. It was never delivered. It is now a month after the fact. I am calling looking for the product. I was told that the delivery service could not find my address (though the first product of the order was delivered). The 2nd part of the order was sent back, I was advised that I received an email stating that the product was not delivered and a refund was issued. In the conversation with NFL.com tonight. My simple question to them, "IF, all you are saying is what you did, then WHY would I be calling you?" I was advised I could reorder the product and they would ship is free. No Thank you, piss poor Customer Service. Never again

Date of experience: November 25, 2018
Connecticut
1 review
1 helpful vote
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NFL is rigged 100%
November 14, 2021

Calls on the field are always in favor of which team is winning. I watched a catch by Washington against the bucs which proves it all. They all said it was a clean catch when one foot was in bounds. This game is rigged af and I don't even like the Bucs! Weather the team pays the refs or not, this has to be addressed! That was NOT a 3rd down conversion...

Date of experience: November 14, 2021

Overview

NFL has a rating of 1.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NFL most frequently mention credit card, customer service and super bowl. NFL ranks 142nd among Football sites.

service
46
value
47
shipping
26
returns
34
quality
41