From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
The entire experience has be awful. From day. 1. I called to upgrade a few weeks ago and they disconnected my service. Everything takes 24-48 hours, even resetting my password. I wish I was not locked in for one year. I don't understand how you are in business
There is no auto-responder in the email product. Support could not help me connect mail to my iphone. My website has different looks based on the size of the monitor. These are rookie mistakes.
Very easy to use, combination of options available
So many things. 1 the site is too hard to manipulate. 2 hard to make changes. 3 hard to do small things like change the background color where the menu is? 4 customer service took $115 and I've still not received my money back.
Not what I was expecting. I had been over-promised and under-delivered on adding a product. Sold under false pretenses
My websites pictures load very slowly and web.com isn't very user friendly for non-tech-savvy people
Perhaps if you actually have an email people can get help, and when they spend over 2 weeks trying to get the SSL setup which was promised each time to be setup, PERHAPS i would consider a better review.
Covered by needs at the time. My update soon if needed. We have a small group,
Web.com provides excellent, online support whenever we experience an issue.
I was told a website listing and hosting price through chat then I was lied to about the fact I could get it then honor it. Complete and horrible customer service
I have been trying to cancel for months. I'm unable to get assistance
How much for a simple blog?Nothing fancy just simple. Thanks
I have contacted web.com to cancellation subscription and keep getting billed!
Cancelled all services. Kept getting billed. Must have called 10 times to stop all communications. Run away
Always fast and efficient, happy with the service.
As a new business, this was a great way to get a website out there. They helped me every step of the way.
Have been trying for over a month try to add a free email and still not solved spending hours on the phone. Being told it takes 72 hours to work. Now 10-11-23 and still not fixed or told what to do that works.
For some reason no one ever messages me back when I ask for help, however
The website looks very impressive; Lincoln did an excellent job! There were many corrections that needed to be made and Monique was of immense help. She persevered to get everything done including the website to go live! And Dominique was also a significant help. Reyl was able to correct the LOGO. Thank you all so very much.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members