NetworkSolutionsReviews 3,046

Problems loading images on my site. It takes a really long time. People keep calling me about having my website listed on Google searches, but it never shows up. Also, when you look at my website on the phone is scrolls awkwardly.

It's absolutely the worst. Creating a website requires nothing more than plugging my company name and address into a template and they claim it's a custom job.

(It's much more basic than the homepage I created in 30 minutes. It would be embarrassing for the company to call itself a professional.)

Our company's logo is essentially a 90% copy of other companies' logos.

When I requested service they promised to make an appointment but never heard from me again. They said it would take two weeks to complete everything.

Only when I complained about their terrible service did they offer to help. But the web.com template doesn't work properly.

Peter said he would update my data when I emailed him, but after 4 days there was no progress.

When I contacted them once again, they asked for about $750 for the update.

What I want to express is who is in charge here. This company is completely unethical.

The call center staff for level one support is nice but do not have access to the vital engineering group. We have been experiencing an issue with the booking appointments page quit working and we have not been able to get a resolution for this issue in over a month. How are you supposed to do business when you rely on appointments being booked online and the client cannot book the appointment. Unacceptable!

The best web provider I've ever worked with. They have helped me develop two websites. Great DYI web builder. Superior customer service! They are always there when you need them.

Automated system made password retrieval so hard I gave up.

I paid to have an e-commerce website done. It was a horrible experience. The website was link to the wrong fb for over two week. The website was never able to make money because it was never link to an actual product or payment options. I just wanted helped but never got it.

I've reached out to customer service on multiple occasions. For simple issues, I received assistance without any problems. However, when I encountered an issue with my account – specifically, I had subscribed to a package that included 'MySchedule,' but I didn't receive it – things took a frustrating turn. When I contacted customer support about this, they informed me that I didn't have 'MySchedule,' and nobody seemed willing to help resolve the issue. I made multiple calls, but the problem persisted. On one occasion, I had a particularly unpleasant interaction with an agent. After our conversation was over, she refused to hang up, presumably to prevent me from leaving negative feedback. I waited for about 10 minutes, but she still didn't disconnect the call. When I asked her to hang up, she claimed she couldn't. It left me feeling that the customer support team either lacks the authority to make changes to accounts or simply isn't motivated to assist customers.

I paid for a product never received, and never got my return do to lack of service. Please go $#*! yourself. Stop contacting me.

Nice that you are keeping in touch, i expect to start building my site this coming winter

Very knowledgeable employees did a great job creating my site and making the changes I needed. They were very patient with me as I am struggling due to having a recent stroke.

CEBEV NJ had been a contract with web.com for 1 year from July 2023 to July 2024 there is almost more than 3 months l will not able to turn it on

So far my account setup experience has been very easy

Every one is professional and knowledgeable. Most things are fixed in the first call

Some areas of looking at and updating information on my website confuse me. A introduction tutorial video might help. A few minutes to show how to use some features.