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From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I'm a novice so struggling a bit. Not your fault though!
Online support is very poor / instructions are difficult
Your renewal included privacy protection which i did not originally have so dont think it is ethical to renew severices that I did not have originally
With my domain transfer needing to meet the time requirements you sent me regular emails until 2 days before the transfer was eligible for transfer and then sent me an email saying that my request timed out and I would have to "purchase" a new request. None of the links on that email directed me to valid web pages.
It is a very confusing interface, even for a person who has built web sites before. I have Website builder, but I can't see how to get to a point where I can build a website.
You probably should have held off this prompt until I become more familiar with how you do things.
I want to be able keep control of my website while having an outside party work on it. They need access, but I don't want to lose control of the site.
Many front-end glitches, pop-ups that interfere with my clicks before dissapearing to fast to read.
Having a really hard time with my account. Support is always unavailable. Tried calling but phones are down? I am super frustrated. Couldn't click on authorization email so account is unauthorized but also no option to resend link. Ugh!
Para mi ha sido una total y verdadera estafa me cobran puntual no tengo una página a disposición y lo peor que no se puede cambiar el método de pago porque es una página extranjera mi banco me cobra 35 dólares por salidas de divisas he querido cambiar el método de pago se bloqueó y envío mensajes al chat y se desconecta y dice que no llego nada de lo que envié
Para mi es una gran decepción
I have been a customer for 19 days. After further research, I decided to use another hosting service for my web page and emails. I want to transfer my domain name, and domain.com refuses to do so; even though they have no problems taking my money. It clearly states on their website that I have to wait 60 days or opt out domain lock. I have been unsuccessful on finding a contact phone number. I have been forced to talk to a chat box. The person I chatted with said I have to wait 60 days, period, and would not discuss it further. At this point, I want nothing to do with domain.com given they have no reliable customer service.
I paid for a name and got one name free with it. I got your receipt of payment. 20min later your India's Reg agent took it back saying they are sorry but sold to someone else. It amounts to stealing. Case now in US consumer board.
Frustrated that I am not able to add new users to my email account. The google workspace has a phone number to add users. When calling the phone number, a recording states our phone systems are not currently working. This has been the case for two weeks. So, my interns still do not have email addresses. Frustrating.
Charged my money and i dont have domain. I want it back
To purchase domain hosting you are told to buy a domain or log in. If you log in it transfers you to web.com. Web.com states you have no domain. But I DO have a domain.
This hasn't been pleasant to navigate! I have had logging on problems, that was after the payment issue (for no reason at all). I am hoping once this next 24 hours go by that it all just works out without issue
It's unclear what information is missing to proceed with the payment
I am finding it very difficult to navigate compared to GoDaddy. I just dont find the AI web builder to be very intuitive
Im simply trying to manage my domain name and am trying to set up google workspace. VERY DIFFICULT TO DO HERE
You have a good site structure "understandable even for a foreign user"
After reading about the domains for months, I did the foot and leg work.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members