Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
I am enjoying my domain and website features they are supporting my business.
I was told that my domain name emailscashsystems.com would be made into a website that you would build for me. What I'm getting is (page not found error).
Can't access my main domain. All was find until I switched to you, but had weird Doster trouble. Now I have MORE trouble. No longer online. I need folks to be able to find my domain...VERY FRUSTRATING
UI is hard to use - non intuitive to find the cost of upcoming renewals; chat tech support was only so-so
JUST HAD A CONVERSATION WITH CUSTOMER SERVICE REP (MALE) THAT HAD A NASTY ATTITUDE AND VERY AGGRESSIVE TONE! ASKED TO SPEAK TO A SUPERVISOR AND HE TOLD ME NO ONE WAS AVAILABLE, AS BIG AS WEB.COM IS NO SUPS AVAIABLE? SMH!
It's taking longer than i would like to get a simple site set up and connected to my domain.
I have probems, from my website www.Monkifruz.com it is not possible to send a contact message via Smartphone and I need help to resolve this problem
Impossible to find out how to just add an email address for a domain I own and have registered on this account.
The customer service, technical team over the phone and we chat definitely did not explain my package correctly.
I just cant get help at all, I cant thru to customer support or get changes made.
The service is not working properly, I can't access my hosting plan control panel.
All of the communication I've received about my domains since web.com took over from domain.com has been extremely scammy. I'm seriously thinking about moving my domains.
We have submitted a domain transfer request and issues have not been resolved since sept 2024
Stop interrupting my online activities, slowing me down to accomplish what I came here to do, by continuously interrupting me with these damn survey questions!
Very poor communication. I really hope my website is better than my old web.com site. So far it's the same old web.com
I'm sick of your impossible-to-cancel "features" that I keep getting charged for.
Still struggling with design program. Could use a tutorial
I am having a hard time getting this site to point to my domain. This is an issue since I purchased it from you and it should be able to do that.
I have had already 5 issues in 6-8 months, since they moved from domain.com to web.com. First with their transformation/migration and now they not only charged you the domain renewal 20 days before it expires! But they also gave someone else a code to transfer one of my domains. No security at all, the support is so bad, they tell you different things depending on who you talk to, they make up things, it's the worst experience I have had in my life with tech services. DO NOT PUT YOUR DOMAIN IN WEB.COM
4 days later and still wainting on securing my website. Your ads are very misleading, especially for someone who just started out.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB