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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Michigan
1 review
0 helpful votes
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I am enjoying my domain and website features they are supporting my business.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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I was told that my domain name emailscashsystems.com would be made into a website that you would build for me. What I'm getting is (page not found error).

Date of experience: November 2, 2024
California
1 review
0 helpful votes
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Can't access my main domain
November 11, 2024

Can't access my main domain. All was find until I switched to you, but had weird Doster trouble. Now I have MORE trouble. No longer online. I need folks to be able to find my domain...VERY FRUSTRATING

Date of experience: November 1, 2024
Oregon
1 review
0 helpful votes
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UI is hard to use
November 11, 2024

UI is hard to use - non intuitive to find the cost of upcoming renewals; chat tech support was only so-so

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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JUST HAD A CONVERSATION WITH CUSTOMER SERVICE REP (MALE) THAT HAD A NASTY ATTITUDE AND VERY AGGRESSIVE TONE! ASKED TO SPEAK TO A SUPERVISOR AND HE TOLD ME NO ONE WAS AVAILABLE, AS BIG AS WEB.COM IS NO SUPS AVAIABLE? SMH!

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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It's taking longer than i would like to get a simple site set up and connected to my domain.

Date of experience: October 29, 2024
Costa Rica
1 review
0 helpful votes
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I have probems, from my website www.Monkifruz.com it is not possible to send a contact message via Smartphone and I need help to resolve this problem

Date of experience: October 29, 2024
New York
1 review
0 helpful votes
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Impossible to find out how to just add an email address for a domain I own and have registered on this account.

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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The customer service, technical team over the phone and we chat definitely did not explain my package correctly.

Date of experience: October 27, 2024
Michigan
1 review
0 helpful votes
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I just cant get help at all, I cant thru to customer support or get changes made.

Date of experience: October 25, 2024
Mexico
1 review
0 helpful votes
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The service is not working properly, I can't access my hosting plan control panel.

Date of experience: October 25, 2024
Michigan
1 review
0 helpful votes
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All of the communication I've received about my domains since web.com took over from domain.com has been extremely scammy. I'm seriously thinking about moving my domains.

Date of experience: October 24, 2024
District of Columbia
1 review
0 helpful votes
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We have submitted a domain transfer request and issues have not been resolved since sept 2024

Date of experience: October 24, 2024
Illinois
1 review
0 helpful votes
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Stop interrupting my online activities, slowing me down to accomplish what I came here to do, by continuously interrupting me with these damn survey questions!

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Very poor communication
November 2, 2024

Very poor communication. I really hope my website is better than my old web.com site. So far it's the same old web.com

Date of experience: October 23, 2024
Oklahoma
1 review
0 helpful votes
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I'm sick of your impossible-to-cancel "features" that I keep getting charged for.

Date of experience: October 22, 2024
Texas
1 review
0 helpful votes
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Still struggling with design program
November 1, 2024

Still struggling with design program. Could use a tutorial

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
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I am having a hard time getting this site to point to my domain. This is an issue since I purchased it from you and it should be able to do that.

Date of experience: October 15, 2024
Argentina
1 review
0 helpful votes
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The worst company ever
October 25, 2024

I have had already 5 issues in 6-8 months, since they moved from domain.com to web.com. First with their transformation/migration and now they not only charged you the domain renewal 20 days before it expires! But they also gave someone else a code to transfer one of my domains. No security at all, the support is so bad, they tell you different things depending on who you talk to, they make up things, it's the worst experience I have had in my life with tech services. DO NOT PUT YOUR DOMAIN IN WEB.COM

Date of experience: October 14, 2024
Tennessee
1 review
0 helpful votes
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4 days later and still wainting on securing my website. Your ads are very misleading, especially for someone who just started out.

Date of experience: October 14, 2024