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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Thailand
1 review
0 helpful votes
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The website is sooooo slow to access, but the survice is okay i dont no why it too slow from any devices i tried to get in

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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I have had Email issues and
ECommerce setup issues.
Missed important emails.

Date of experience: December 5, 2024
GB
1 review
0 helpful votes
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I have been charged for a domain i dont use and cant see where to raise a ticket when following your instructions provided in help

Date of experience: December 3, 2024
Singapore
1 review
0 helpful votes
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There is absolutely no documentation for your email management tool. The customer service has absolutely no clue, in guiding the customers.

Date of experience: December 1, 2024
Rhode Island
1 review
0 helpful votes
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Me ah ayudado en cada paso en el proceso 100%. Ah sido super facil poder crear mi pagina.

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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I had turned off auto renew and it still charged my card and the customer service agent was of no help

Date of experience: November 28, 2024
Kentucky
1 review
0 helpful votes
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Several little hiccups with website thus far; website migrated via myTime support. Worked well for a bit and now is not functional.

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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Not a very user friendly interface
December 3, 2024

Not a very user friendly interface. Even calling help desk is not very helpful.

Date of experience: November 22, 2024
Oregon
1 review
0 helpful votes
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I can't turn Auto Renew off
November 29, 2024

I can't turn Auto Renew off. Your partner, Domain.com, makes it hard to redirect or point my domain. It's been a pain in the, I'm done.

Date of experience: November 19, 2024
Australia
1 review
0 helpful votes
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Exceptional service easy to navigate easy to use AI i enjoyed the zoom call

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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Still trying to figure out how to tie it all together. Almost there

Date of experience: November 17, 2024
California
1 review
0 helpful votes
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Very professional and knowledgeable team. Helpful and goes out of their way to help.

Date of experience: November 17, 2024
Utah
1 review
0 helpful votes
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Helpful
November 24, 2024

Helpful. Very patient people which I need to do this. Thank you

Date of experience: November 14, 2024
Colombia
1 review
0 helpful votes
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Soporte para renovar el dominio me aparece un aviso que no entiendo a que numero puedo marcar

Date of experience: November 14, 2024
Iowa
1 review
0 helpful votes
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There is not a way to turn off the auto renew or mark the domain to be deleted. I seriously had to chat, go through a whole sales pitch before they did it. Something that should have taken me 30 seconds with a toggle switch took me 20 minutes screwing around. Horrible user interface.

Date of experience: November 12, 2024
Philippines
1 review
0 helpful votes
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All the email accounts hosted by web.com were inaccessible over the weekend. It was reported Friday and we had to wait until Monday evening to get web.com engineering to work on it. This is a nightmare.

Date of experience: November 11, 2024
Switzerland
1 review
0 helpful votes
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It is incredibly exhausting to get to the settings of the domain. If i want to change the DNS entries, i need to do at least 5 klicks and the checkbox "Do you want to save this decision" does not save this decision...

Date of experience: November 8, 2024
Canada
1 review
0 helpful votes
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Hard to log in
November 16, 2024

Hard to log in. Poor integration with mydomain.com clients

Date of experience: November 6, 2024
Colombia
1 review
0 helpful votes
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Date of experience: November 5, 2024
Tennessee
1 review
0 helpful votes
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I still have opened tickets that have not been resolved!

Date of experience: November 5, 2024